Sudeep Kumar
Dubai,UAE
Summary
IT professional with 19 years of experience in multinational project collaboration. Proficient in building secure infrastructure, evaluating systems, and architecting innovative solutions. Demonstrated ability to align IT strategies with business objectives, ensuring effective budgeting and problem-solving. Expertise in designing robust solutions that drive organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Lead IT Infrastructure and Systems Administrator
Shelf Drilling
Dubai
06.2013 - 11.2025
- Led team of IT Technical Engineers, enhancing collaboration across regional and offshore locations.
- Directed multiple significant projects, including Server Infrastructure Upgrades, New Office Infra setup and Business Applications Upgrades.
- Managed IT operations, providing escalation support for server and network issues in various locations.
- Cloud Infra: Manage Azure resources (VMs, storage, networks, etc.),Implement security and access controls using Azure AD,Monitor performance and availability,Handle backups, disaster recovery, and updates
- Ensured optimal performance and reliability of IT infrastructure by managing HP servers, VMware/vCenter environments, data backups, and UPS systems.
- Partnered with Security team to assess and remediate vulnerabilities, respond to threat alerts, conduct system clean-ups, and maintain secure configurations across IT assets.
- Managed monthly patch compliance and updates for on-premises and Azure-based Windows servers and SQL instances through automated patching workflows.
- Maintain and Implement Active Directory, DHCP, DNS, and Office 365/Exchange environments.
- Worked with vendors to evaluate and integrate new hardware and software solutions.
- Contributed to monthly IT audit processes by validating system controls, documenting findings
SENIOR IT ENGINEER
Lamprell Energy Ltd
Sharjah, UAE
05.2010 - 05.2013
- Installed, configured, and maintained servers, workstations, and network devices, ensuring system reliability and optimal performance.
- Provided end-user support, troubleshooting hardware/software issues to minimize downtime and maintain productivity
- Managed Active Directory, user accounts, group policies, and permissions for secure and seamless access.
- Assisting Senior Admins deployment and maintenance of MS Servers and business-critical applications
- Monitored network/server performance and prompt report and escalation to maintain downtime to minimum.
IT Administrator
REGAL International LLC
Dubai
08.2007 - 02.2010
- Managed and maintained network infrastructure, servers, and workstations, ensuring system availability and performance across the organization
- Administered user access, security protocols, and backups, ensuring compliance with company policies and safeguarding critical data.
- Provided technical support for hardware/software issues, troubleshooting and resolving incidents to ensure minimal disruption to business operations
System Administrator
Video Zone
, Kerala
01.2007 - 06.2007
- Desktop and server support.Monitored system performance daily, troubleshooting where necessary for uninterrupted operation.
FM Engineer
CMC Ltd. (A TATA Enterprise Co.)
, Kerala
01.2006 - 01.2007
- Developed preventive maintenance schedules, reducing equipment downtime.
- Sending daily devices status report.
- User and Desktop support
Service Engineer Trainee
ICON System & Services
, Kerala
06.2005 - 12.2005
- Assisted senior engineers in complex repairs, leading to improved learning experience.
Education
Engineering Diploma - Computer Science
Technical Education Department, Government of Kerala
IndiaBachelor of Arts - Human Rights
ANNAMALAI UNIVERSITY
India 04.2001 -
Skills
- IT Infrastructure Management
- Microsoft Azure
- Office 365
- Backup and recovery solutions
- Information Security
- IT Project Lead
- System configuration
- Patch management
- Reporting and documentation
Certification
- AZ-104 | Microsoft Azure Administrator
- MCSA | Server 2012
- VMware VCP5-DCV
- AICSA : Advanced IT Infrastructure and Cyber SOC Analyst
- CEH : Certified Ethical Hacker V2
- ITIL 4 Foundation
- ISC2 Candidate
Languages
English, Hindi, Malayalam, Urdu, Tamil
Projects
Windows Server 2019 Migration Project Feb 2022 - Mar- 2023 :Led the migration of server infrastructure from Windows Server 2008 R2 and 2012 to Windows Server 2019, including physical, virtualized, and cloud environments.
Windows Server Refresh Projects Sep 2019 - Mar 2020: Managed the upgrade of server infrastructure across 11 country offices and 30+ offshore rigs to the latest HP Gen 10 servers,
Rig Server Infra Refresh Project Jul 2015 - Dec 2016: Led the replacement of old infrastructure on offshore rigs, deploying HP ProLiant Gen 9 Servers, Cisco Call Manager, Backup Devices, and Cisco Switches,
Rig VSAT Cutover Project Jun 2014 - Jul 2014, Managed the switch over of VSAT provider on all offshore rigs (30+) globally, ensuring seamless communication for remote locations.
IT Independence Project Jul 2013 - Jan 2015: Led the full IT data, network, and voice migrations for regional offices and offshore installations worldwide, covering multiple aspects such as Windows Server Deployment, Domain Migrations, Data Restore, Network, Voice Migration, Virtual Infrastructure Setup, Cisco Implementation, Antivirus, Backup Deployment, UPS Installation, and IT Asset Management,
Windows Migration Project Jan 2012 - Jul 2012: Led the migration of users from Windows XP to Windows 7 and Exchange upgrades from 2003/2007 to 2010, alongside upgrading the Office Suite from versions 2003/2007 to 2010, Upgrades Present, Led the business application upgrade project along with server infrastructure updates to improve operational performance and integrate new software versions
Affiliations
- Blogging and Vlogging
References
References available upon request.
Timeline
Lead IT Infrastructure and Systems Administrator
Shelf Drilling
06.2013 - 11.2025
SENIOR IT ENGINEER
Lamprell Energy Ltd
05.2010 - 05.2013
IT Administrator
REGAL International LLC
08.2007 - 02.2010
System Administrator
Video Zone
01.2007 - 06.2007
FM Engineer
CMC Ltd. (A TATA Enterprise Co.)
01.2006 - 01.2007
Service Engineer Trainee
ICON System & Services
06.2005 - 12.2005
Bachelor of Arts - Human Rights
ANNAMALAI UNIVERSITY
04.2001 -
Engineering Diploma - Computer Science
Technical Education Department, Government of Kerala