Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sudeshna De Ghosh

Dubai,DUBAI
Sudeshna De Ghosh

Summary

  • Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.NVQ leel 3 from City and Guild's London Institute. Total experience of years 14.

Overview

14
years of professional experience
5
years of post-secondary education

Work History

Sudeshna's Beauty Studio
Kolkata, West Bengal, India

Salon Owner/Operator
09.2008 - 01.2014

Job overview

  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Entered income and expense details into business databases to track purchases and address variances.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Prepared annual budgets with controls to prevent overages.
  • Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Trained and motivated employees to perform daily business functions.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and coached new and existing employees to boost staff productivity.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Aisha's Salon & Spa
Houston, Texas

Hair Dresser
10.2014 - 01.2018

Job overview

  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Red Nails Salon And Spa
Dubai, Dubai

Hairdresser
09.2018 - 11.2020

Job overview

  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Introduced salon to alternative hair therapies involving natural products to bring in new clients.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.

Le Vendome Beauty Lounge
Dubai, Dubai

Hairdresser
05.2021 - Current

Job overview

  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Styled hair for large events such as annual fashion shows and special hair expos.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Recorded notes for future reference about customer preferences and services delivered.

Education

Rabindra Bharati University

Master Of Arts from Music
05.1995 - 05.1997

Skills

  • Trained in hair cutting
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Timeline

Hairdresser

Le Vendome Beauty Lounge
05.2021 - Current

Hairdresser

Red Nails Salon And Spa
09.2018 - 11.2020

Hair Dresser

Aisha's Salon & Spa
10.2014 - 01.2018

Salon Owner/Operator

Sudeshna's Beauty Studio
09.2008 - 01.2014

Rabindra Bharati University

Master Of Arts from Music
05.1995 - 05.1997

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Sudeshna De Ghosh