Sudhir Rana
Dubai,UAE
Summary
Dependable and attentive professional possessing robust problem-solving skills and excellent communication abilities. Exhibits a quick learning capacity combined with confidence, facilitating adaptability in ever-changing settings. Dedicated to utilizing key strengths to deliver significant outcomes while seeking opportunities for ongoing growth and advancement..
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Bell attendant
Crowne Plaza
Dubai, UAE
01.2025 - Current
- Oversaw transportation logistics for guests, leading to smooth and stress-free travel experiences.
- Delivered wake-up call services to guarantee guests arrived on time for their engagements.
- Collaborated with the maintenance team on repairs, ensuring uninterrupted operations.
- Assisted with concierge services, improving the overall standard of guest support.
- Managed the delivery of packages and hampers while ensuring the confidentiality and privacy of recipients. Additionally, offered local area information to guests to enhance their overall experience during their stay.
Senior room attendant
Crowne Plaza
Dubai, UAE
11.2022 - Current
- Trained new staff members, improving overall team performance.
- Undertook deep-cleaning tasks periodically, maintaining highest levels of cleanliness at all times.
- Responded promptly to guest requests, ensuring a comfortable stay.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Maintained a tidy and organized Back of House environment to reduce the risk of accidents, ensuring floors were kept clean through consistent sweeping, vacuuming, and mopping.
Room attendant
Holiday Inn Hotel
Amritsar, UAE
10.2021 - 10.2022
- Improved the atmosphere in guest rooms to foster a cozy environment.
- Maintained rigorous hygiene standards by consistently sanitizing all spaces.
- Conducted thorough inspections of vacated rooms prior to returning them to inventory, effectively reducing potential complaints.
- Regularly vacuumed carpets and dusted surfaces to uphold cleanliness throughout the hotel.
Education
Diploma of Education - housekeeping and Front office
Hotel Hospitality Instittute of training instittue
India 05.2018 - 05.2019
Skills
- Reliable and observant
- Effective communicator
- Skilled in problem-solving
- Fast learner with self-assurance
Languages
English
Fluent
Hindi
Native
Affiliations
- cricket
References
References available upon request.
Timeline
Bell attendant
Crowne Plaza
01.2025 - Current
Senior room attendant
Crowne Plaza
11.2022 - Current
Room attendant
Holiday Inn Hotel
10.2021 - 10.2022
Diploma of Education - housekeeping and Front office
Hotel Hospitality Instittute of training instittue
05.2018 - 05.2019
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