Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Volunteer
Sudip Bhattarai

Sudip Bhattarai

Bellman / Concierge
Al Dhafra,Abu Dhabi

Summary

A dedicated professional with a strong foundation in guest service and hospitality management, adept at crisis prevention and security protocol adherence. Demonstrates excellent communication and interpersonal skills, ensuring effective operations in fast-paced environments. Proficient in lost property management, concierge services, and understanding hotel layout, contributing to seamless guest experiences. Career goals include advancing expertise in hospitality management while maintaining a positive demeanour and attention to detail.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

Bellman / Concierge

Aldhafra Resort and Vignette Collection an IHG
Abu Dhabi, United Arab Emirates
02.2025 - Current
  • Transported luggage securely from reception to assigned rooms without any losses or damage incidents reported during tenure.
  • Demonstrated knowledge of local attractions, aiding in enriched holiday experiences for guests.
  • Handled minor repairs in guest rooms, ensuring optimal comfort and convenience.
  • Provided timely wake-up calls as requested by guests ensuring they were punctual for their scheduled activities.
  • Executed daily operational duties diligently, resulting in smooth functioning of the bell desk area.
  • Provided guidance about hotel amenities for increased guest knowledge and engagement.
  • Addressed guest queries promptly, contributing to superior customer satisfaction.
  • Communicated effectively with other departments for better operational flow across the hotel.
  • Escorted guests to and from rooms, assisting with their luggage and engaging in friendly conversation.
  • Worked with reception staff to communicate room availability and readiness for incoming guests.

Bellman

Movenpick resort al marjan island
Ras al Khaimah
10.2022 - 06.2025
  • Greet guests upon arrival and assist with luggage handling.
  • Provide exceptional customer service and support to ensure guest satisfaction.
  • Assist with guest inquiries and provide information about resort facilities and local attractions.
  • Coordinate with other departments to ensure seamless guest experiences.

Bell Attendant

Crowne Plaza Yas Island Abudhabi
Abu Dhabi, United Arab Emirates
10.2024 - 02.2025
  • Addressed guest inquiries promptly, leading to increased customer satisfaction levels.
  • Assisted elderly or disabled guests with mobility offering personalised care and attention.
  • Offered directions and advice on local attractions, improving guest holiday experiences.
  • Assisted with luggage transportation to improve guest comfort and satisfaction.

Office boy

Alali construction and development
Ras al Khaimah
02.2019 - 06.2022
  • Assisted in daily office operations, including document filing, organizing meetings, and distributing communications.
  • Managed office cleanliness and supported staff with administrative tasks.
  • Handled deliveries and ensured smooth communication between departments.

Bellman

Radssion blu
Agra
05.2017 - 09.2019
  • Greeted and assisted guests with their luggage and provided information about hotel services.
  • Coordinated with the front desk and housekeeping to meet guest needs.
  • Ensured guest satisfaction by offering prompt and efficient service.

Education

12th - Humanities

Balkumari college
01.2014 - 02.2016

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Attention to detail
  • Ability to work effectively in a fast-paced environment
  • Proficient in guest service and hospitality management
  • Lost property management
  • Security protocol adherence
  • Crisis prevention
  • Understanding hotel layout
  • Concierge services knowledge
  • Positive demeanour
  • Room directions
  • Baggage storage procedures

Affiliations

  • Playing Volleyball
  • Playing Cricket

Languages

English
Advanced
Hindi
Fluent
Nepali
Native
Arabic
Intermediate
Russian
Elementary

References

References available upon request.

Timeline

Bellman / Concierge

Aldhafra Resort and Vignette Collection an IHG
02.2025 - Current

Bell Attendant

Crowne Plaza Yas Island Abudhabi
10.2024 - 02.2025

Bellman

Movenpick resort al marjan island
10.2022 - 06.2025

Office boy

Alali construction and development
02.2019 - 06.2022

Bellman

Radssion blu
05.2017 - 09.2019

12th - Humanities

Balkumari college
01.2014 - 02.2016

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Sudip BhattaraiBellman / Concierge