Sudip Khadka
Dubai
Summary
Restaurant manager with 9 years of experience in the food and beverage industry. Proven ability to foster a positive work environment and enhance employee retention. Strong skills in customer service, conflict resolution, and problem-solving. Knowledgeable in food safety and sanitation protocols, holding an advanced PIC certification.
Overview
5
5
Languages
15
15
years of professional experience
Work History
Assistant Restaurant Leader
Alshaya Group Raising Canes
Dubai
12.2024 - Current
- Support Daily Operations–Assistant managing day-to-day restaurant activities, including staff scheduling, food preparation, cleanliness, and service quality.
- Team Supervision–Help lead, train, and motivate team members to maintain high performance and excellent customer service.
- Customer Service Management–Handle customer complaints, ensure guest satisfaction, and maintain a welcoming dining environment.
Restaurant Manager
Kuwait Food Company Americana
04.2023 - 10.2024
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Implemented specifications, sales incentives, and selling techniques, resulting in improved customer satisfaction ratings.
- Developed strong customer service and management skills to enhance customer experience.
- Promoted professional growth and fostered talent development of associates to elevate performance excellence.
Assistant Restaurant Manager
Kuwait Food Company Americana
09.2022 - 04.2023
- Provided comprehensive training and leadership to teams, enabling team members to reach performance targets effectively.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Assessed employee skills and knowledge, providing targeted training and mentorship to enhance individual capabilities.
- Cultivated performance-oriented culture by recognising employee achievements and promoting internal leadership development.
Sales Manager
OODNI THE BOUTIQUE
01.2012 - 01.2014
- Achieve monthly and quarterly sales targets.
- Recommended suitable outfits based on customer preferences and event needs, contributing to sales success.
- Assessed customer preferences, body type, and event requirements to tailor recommendations.
- Welcomed clients warmly, providing personalised assistance to enhance their shopping experience.
Education
High School Diploma -
Shree Chhampi Devi Higher Secondary School
02-2013
Skills
- Food and Beverage
- OPOS
- OMS Office
- MS Word
- Outlook
Languages
English
Nepali
Hindi
Urdu
Basic Arabic
Timeline
Assistant Restaurant Leader
Alshaya Group Raising Canes
12.2024 - Current
Restaurant Manager
Kuwait Food Company Americana
04.2023 - 10.2024
Assistant Restaurant Manager
Kuwait Food Company Americana
09.2022 - 04.2023
Sales Manager
OODNI THE BOUTIQUE
01.2012 - 01.2014
High School Diploma -
Shree Chhampi Devi Higher Secondary School