Sugandha Rampal
Dubai
Summary
Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
Work History
Business Development Manager
World HR Connect
06.2023 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Taught consultative selling techniques to new and existing staff members to build expertise.
Human Resource Manager
World HR Connect
09.2022 - 05.2023
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Recruited top talent to maximize profitability.
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Interviewed candidates and conducted background checks and verification.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Human Resources Coordinator and Recruitment specialist
AM Global
12.2021 - 08.2022
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Interviewed candidates and conducted background checks and verification.
- Recruited talented, diverse and qualified candidates for employment.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Created internal posting and advertisements while overseeing employment website.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
- Worked on special HR projects to promote and enhance services offered.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed and monitored employee recognition programs.
Business Development Officer - Recruitment
SPN-MissionHire HR Consultancy
09.2021 - 12.2021
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Developed, maintained and utilized diverse client base.
Human Resources Recruiter
Care & Cure Medical Clinic
01.2020 - 08.2021
Human Resources Assistant and Admin
Nayyar Hospital
01.2018 - 12.2019
Education
Bachelor of Business Administration - BBA - Business Administration and Management, General
Khalsa College Amritsar
Amritsar05.2020
Skills
- Human Resources (HR)
- 360 degree Recruitment
- Sourcing
- Relationship Building
- Pipeline Management
- Customer Service
- Business Development
- Decision-Making
- Strategic Partnerships
- Market Understanding
- Networking Strength
Recruitment
Resourcing, screening and shortlisting CVs through various job portals, referrals, headhunting, job postings, bulk mails, whatsapp & so on., Shortlisting CVs based on the job requirements., Conducting telephonic and F2F interviews and proceed with the HR Head & Department Heads., Preparing job offer, employment contract and job descriptions, completing joining Formalities and documentations, Organize and manage new employee orientation, on-boarding, and training programs., Explain and provide information on employee benefits, programs, and education., Manages committees on wellness, training, health and safety & culture., Supported to HR team members for recruitment and selection of staff., To maintain appropriate confidentiality of information relating to the Company and staff., Arrange medical tests, Coordinate with PRO in order to submit correct documents to the MOL for all type of visas., Coordinate with the employees for the exit/status change procedure.
Exit Formalities
Conducting the Exit interview for Generating feedback on the Organization's performance and areas of improvement., Generating Relieving, -Experience Letters and salary certificates., Preparation of final settlements, no due clearance relating to employees, Conducting exit formalities and updating employee's attrition list of the organization.
Roles And Responsibilities
- Responsible for managing all HR operations and strategies within the company.
- Maintain employees' personnel files and records.
- Modernize organizational/departments chart.
- Customize work structure by updating job requirement and job specs for each position.
- Implantation of policies, procedures & grading structure
- Issuing of all staff offer letters and increments as per authority matrix.
- Responsible for prepare & process of Office Memos.
- Thorough experience on preparing Offer Letters, Joining formalities, Duty Resume, Warning, Suspension / Termination, Salary and all other Letters.
- In the absence of the HR Manager, to escalate issues of concern to the HR
- Tracking attendance, maintaining leave records.
- Handling all the Admin Works.
- Responding staff queries on visa/labour/passport related matters
Personal Information
Title: Talent Acquisition | International Recruitment | Outsourcing |Lead Specialists |Business Development | Head Hunter | Onboarding | MENA
Languages
English
Bilingual or Proficient (C2)
Timeline
Business Development Manager
World HR Connect
06.2023 - Current
Human Resource Manager
World HR Connect
09.2022 - 05.2023
Human Resources Coordinator and Recruitment specialist
AM Global
12.2021 - 08.2022
Business Development Officer - Recruitment
SPN-MissionHire HR Consultancy
09.2021 - 12.2021
Human Resources Recruiter
Care & Cure Medical Clinic
01.2020 - 08.2021
Human Resources Assistant and Admin
Nayyar Hospital
01.2018 - 12.2019
Bachelor of Business Administration - BBA - Business Administration and Management, General
Khalsa College Amritsar
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