Suhail Khan

Work History

Emirates Transport

07.2020 - Current

Established objectives to offer team members clear roadmap to help company achieve overall goals.
Developed and implemented incentive programs to increase sales and customer loyalty.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
Utilized data analysis techniques to identify patterns in consumer behavior that informed marketing strategies moving forward.
Checked store merchandise regularly for proper display and replenishment.
Trained team members in successful strategies to meet operational and sales targets.
Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decisionmaking.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Promoted exceptional customer service by engaging clients on sales floor.

Petroman

08.2015 - 10.2019

Recommended measures to improve production methods, equipment performance and team operation and productivity.
Worked closely with personnel, customers, and contractors to resolve problems.
Managed budgets effectively, ensuring expenses were kept within allocated limits while maintaining service quality levels.
Motivated workers to exceptional performance through implementation of new strategies.
Established contingency plans to minimize the impact of unexpected disruptions or delays on transport services provided to clients.
Reduced transport costs by negotiating favorable contracts with fuel suppliers and maintenance providers.
Conducted thorough risk assessments before making decisions regarding route planning or resource allocation to safeguard company assets and personnel safety effectively.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Proactively identified potential issues affecting transportation services offered to clients, taking corrective action when necessary before problems escalated into larger concerns.
Maintained a safe working environment by conducting regular safety training sessions for staff members.
Coordinated schedules and communicated changes to customers.

Shuman International

02.2012 - 11.2013

Established objectives to offer team members clear roadmap to help company achieve overall goals.
Developed and implemented incentive programs to increase sales and customer loyalty.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Trained team members in successful strategies to meet operational and sales targets.
Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decisionmaking.
Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.