Travelling

§ Greeting and directing patients to examination room, scheduling patient appointments and making reminder.
§ Informing patient about delays and waiting times, Obtaining patients addresses, contact details, insurance information and medical histories.
§ Enter all patient data into electronic medical record within a timely fashion (address, phone, insurance EID, etc.)
§ Online appointments updating in system and calling the patients and confirming.
§ Answer phone in the call center as needed to respond to inquiries made by patients, vendors, insurance companies and other medical facilities.
§ Updating and verifying patient information at every visit, assisting patients in filling out patient history form, consent forms, and payment contract forms, when necessary.
§ Receiving and processing cash and credit card payments for medical services rendered, reviewing patient accounts collecting overdue payments.
§ Answering, investigating and directing patient inquiries or complaints to the appropriate medical staff member. Follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
§ Performing administrative and clerical duties, such as filing paperwork when necessary.
Travelling
Cooking