Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Suja Ravi Raju Erjala

Suja Ravi Raju Erjala

Sharjah,SH

Summary

Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company expectations.

Overview

15
15
years of professional experience

Work History

Coffee Shop Assistant

Kava & Chai
01.2021 - Current
  • Collaborated with team members to create welcoming atmosphere for customers.
  • Assisted in inventory management to ensure adequate stock levels and minimize waste.
  • Handled cash transactions accurately, ensuring proper accounting of daily sales.
  • Increased sales through effective upselling of coffee shop products.
  • Adhered to health and safety guidelines, maintaining safe environment for both employees and customers.
  • Maintained clean and organized workspace for efficient service delivery.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Barista Trainer

Kava & Chai
10.2019 - 12.2020
  • Developed customized training programs tailored to individual barista needs and skill levels.
  • Led informative workshops on coffee origins, brewing methods, and flavor profiles to educate both staff members and customers alike.
  • Assisted in menu development, incorporating seasonal flavors and trends for unique beverage offerings.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
  • Established strong relationships with suppliers to ensure timely delivery and quality of coffee beans, syrups, and related products.
  • Collaborated with managers to implement effective staff scheduling, minimizing labor costs while ensuring optimal coverage during peak hours.

Barista

Kava & Chai
10.2017 - 09.2019
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Implemented sustainable practices such as waste reduction initiatives, contributing to cafe''s environmental responsibility goals.
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista

Costa Coffee
08.2015 - 09.2017
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Faculty Teacher

Sputnik High School
06.2011 - 05.2015
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Mentored new teachers in instructional techniques and classroom management strategies, improving overall faculty teaching effectiveness.
  • Assessed student performance through regular evaluations, providing constructive feedback for continuous improvement.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

Teacher

Keys High School
06.2009 - 05.2011
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.

Education

Master of Arts - Hindi

Allahabad, University
Warangal, Telangana, India

Bachelor of Arts - Hindi Pandit

Osmania University
Adilabad, Telangana, India

High School Diploma -

Dakshina Bharat Hindi Prachar Sabha
Khairatabad, Hyderabad, India

Matriculation

Jyothi Bala Mandir High School
Warangal, Telangana, India

Skills

  • Professional Demeanor
  • Hospitality service expertise
  • Exceptional customer service
  • Safe Food Handling
  • POS System Operation
  • Team Leadership
  • Inventory Management

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Timeline

Coffee Shop Assistant

Kava & Chai
01.2021 - Current

Barista Trainer

Kava & Chai
10.2019 - 12.2020

Barista

Kava & Chai
10.2017 - 09.2019

Barista

Costa Coffee
08.2015 - 09.2017

Faculty Teacher

Sputnik High School
06.2011 - 05.2015

Teacher

Keys High School
06.2009 - 05.2011

Master of Arts - Hindi

Allahabad, University

Bachelor of Arts - Hindi Pandit

Osmania University

High School Diploma -

Dakshina Bharat Hindi Prachar Sabha

Matriculation

Jyothi Bala Mandir High School

Similar Profiles

CREATE PROFILE
Suja Ravi Raju Erjala