Sujatha Shiny Naidu
Dubai,UAE
Summary
Skilled Compliance Manager with two years of experience in expertly implementing ICA (International Compliance Association) regulations for best business practice. Confidently evaluating and communicating relevant trend analysis to keep companies at the forefront of compliance. Level 2 ICA Certified Compliance Professional certified
Overview
14
14
years of professional experience
2026
2026
years of post-secondary education
Work History
HR & Compliance Manager
AGAONE COMMODITIES DMCC
Dubai, UAE
03.2024 - 04.2025
- Monitored industry regulations, specifically in the areas of Bullion and HR, conducting internal audits to ensure adherence to compliance standards
- Generated reports for regulatory bodies including Financial Intelligence Unit (FIU), Ministry of Economy (MOE), and conducted risk-based assessments like EWRA and RA-MOE
- Conducted Know Your Customer (KYC) checks and prepared Enhanced Due Diligence (EDD) reports for client onboarding
- Performed risk assessments for new clients, ensuring compliance with applicable regulatory frameworks during the onboarding process
- Submission - Target Financial Sanctions to EOCN (Executive office for Control & Non-Proliferation)
- Maintained accurate and detailed compliance records.
- Developed and refined compliance-related policies and procedures to align with industry standards - External Auditors
- Delivered training on regulations, AML-CFT
- Compiled and submitted detailed compliance reports to regulatory authorities and senior executives.Reported on compliance performance to senior management.
- Collaborated with multi-disciplinary staff to instill culture-wide culture of accountability and compliance.
- Supported creation of training materials to educate employees on regulations and impact of non-compliance.
- Owned various general administrative duties to strict timelines.
- Managed the full employee lifecycle, including recruitment, onboarding, offboarding, payroll, and benefits administration."
- Managed employee relations, ensured organizational policy compliance, and maintained precise and up-to-date records
- Assisted in scheduling interviews, drafting offer letters, and coordinating employee training sessions
- Optimized office operations and maintained both digital and physical filing systems for efficient record keeping
- Led coordination of internal and external audits, performed risk assessments.
Business Development Manager/Logistic (D & J)
TIM TTC GULF CONSULTANT FZE/HRD ANTWERP LAB SERVICES DMCC
Dubai, UAE
06.2017 - 02.2022
- Oversee all HR-related tasks for DMCC, DWTC, and Dubai South via the portal
- Organize and participate in marketing events and shows for DWTC
- Manage DAC lab audits and prepare VAT and audit reports
- Maintain excellent client service and build strong relationships with D&J clients
- Manage export/import operations for D&J jewelry clients (HRD)
Business Development (Diamond & Jewelry)
BRINKS GLOBAL SERVICE FZE
Dubai, UAE
06.2012 - 05.2017
- Identify and target potential customers for D&J
- Provide accurate quotations and handle the preparation of sales contracts for diamond jewelry
- Manage D&J Inventory report of Tiffany & Co
- Provide excellent client service and maintain strong relationships on behalf of the company
- Follow up on invoicing and contract, quotation -assist Finance / Customer service team to ensure smooth operations
- Maintain D&J accounts and provide training on BGS Website, including key accounts
- Prepare quotations / BGS compliance/contacts and client
- Perform compliance screening for all clients during onboarding
- Continuously work towards achieving monthly sales targets and improving collections and payments
Customer Relationship Manager
TECHMART TELECOME DISTRIBUTIONS FZCO
Dubai, UAE
11.2010 - 06.2012
- Company Overview: NOKIA VALUE REPLENISHMENT PARTNER- MIDDLE EAST & ARICA
- Assist Middle East and African customers with online registration on the Techmart website
- Provide online Access/Training to ME&A customers and Nokia managers on the Techmart/Nokia website
- Conduct training for Nokia managers on Techmart website usage and User Acceptance Testing (UAT)
- Client reporting - Support Nokia Sales Managers and ME & A customers (Order forecasts, period-level order summaries, daily sell-through, inventory, and price reporting)
- Generate reports on sales units, local sales units, IMEI reports, sell-through, sales written, Techmart salon, trends, and more
- Prepare inventory reports/Ageing Inventory as required by management
- Track shipments from vendor invoicing to warehouse arrival, and update operations staff accordingly
- Conduct periodic customer satisfaction surveys
- NOKIA VALUE REPLENISHMENT PARTNER- MIDDLE EAST & ARICA
Education
ICA/MOEC CERTIFICATE in AML/CFT - AML/CT-DNFBPS
ICA INTERNATIONAL COMPLIANCE ASSOCIATION
Dubai UAEPreparation for CAMS - Certified AML - ACAMS - Training
Zabeel International Institute of Management and T
DUBAI - UAE 02.2024 - 04.2024
MBA - HUMAN RESOURCE
MIBM GLOBAL (MATRIX INSTITUTE OF BUSINESS MANAGMENT)
BACHELOR OF ARTS - undefined
BANGALORE UNIVERSITY
DIAMOND GRADING - undefined
GIA
Skills
- Effective Time Management
- Ability to Multitask
- Communication Skills
- Software Suntech
- Internal auditing
- Negotiation techniques
- Anti-Money Laundering knowledge
- Compliance reporting
- Risk Assessments
- Compliance training delivery
- Certified anti-money laundering specialist
- Regulatory relationship handling
- Specialist DIGI Screening expertise
Languages
English
Tamil
Hindi
Affiliations
- Listening to music, Cooking & Gardening, Badminton
Timeline
HR & Compliance Manager
AGAONE COMMODITIES DMCC
03.2024 - 04.2025
Preparation for CAMS - Certified AML - ACAMS - Training
Zabeel International Institute of Management and T
02.2024 - 04.2024
Business Development Manager/Logistic (D & J)
TIM TTC GULF CONSULTANT FZE/HRD ANTWERP LAB SERVICES DMCC
06.2017 - 02.2022
Business Development (Diamond & Jewelry)
BRINKS GLOBAL SERVICE FZE
06.2012 - 05.2017
Customer Relationship Manager
TECHMART TELECOME DISTRIBUTIONS FZCO
11.2010 - 06.2012
MBA - HUMAN RESOURCE
MIBM GLOBAL (MATRIX INSTITUTE OF BUSINESS MANAGMENT)
BACHELOR OF ARTS - undefined
BANGALORE UNIVERSITY
DIAMOND GRADING - undefined
GIA
ICA/MOEC CERTIFICATE in AML/CFT - AML/CT-DNFBPS
ICA INTERNATIONAL COMPLIANCE ASSOCIATION
Personal Information
- Title: Compliance Manager
- Date of birth: 09/26/76
- Nationality: Indian
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