SUJITH SOMAN
Sharjah
Summary
A result oriented healthcare professional with 9+ years of experience of progressive leadership & operational responsibility Specialization in Healthcare Services, Operations Management, General Administration & Health Insurance. Abilities in analysis of patient's data as well as qualitative performance indicators for preparing reports, recommending suitable and corrective actions. Excellent management and supervisory skills, effective communicator, proactive learner with strong analytical, problem solving and organizational abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Operations/Asst. Marketing Manager
Relief Medical Center LLC
02.2022 - Current
- Liaising with doctors for referral
- Collaborating with media organizations and advertising agencies
- Brainstorming ideas for new campaigns
- Analysing data to evaluate the success of the marketing efforts and come up with new ideas to improve brand marketing and exposure
- Evaluating & Optimizing marketing and pricing strategies
- Generating new business leads
- Provides leadership & direction in the development, implementation & monitoringof the strategic marketing plan for the organization
- Managing insurance operation.
- Designed TV and print advertising campaigns.
- Liaised with sales, technical and customer service teams to drive on-time, under-budget project completion.
- Explored new marketing and branding partnerships with high-profile clients, enhancing company reach.
- Monitored campaign performance, adapting strategy as needed to ensure business goals were consistently met.
- Supervised all marketing and planning activities to achieve company goals.
Branch Manager
First Gulf Medical Centre, Advance Care Group
Sharjah
12.2019 - 12.2022
- Liaising with healthcare professionals and patients about treatment plans
- Overseeing clinic operations and staff duties
- Keeping medical professionals informed about healthcare administered at the centre
- Managing the clinic's budget, billing system, and inventory
- Ordering stock and supplies for the centre
- Overseeing the purchasing, maintenance, and repair of clinic equipment
- Performing the hiring, training, and performance evaluation of staff members
- Managing internal and external communications, and answering queries about the centre.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
- Evaluated local market conditions and sought new opportunities for sales.
- Performed monthly and quarterly employee performance appraisals.
- Organised regular coaching and training exercises with staff to build motivation.
- Participated in community activities to promote organisation and build goodwill.
- Conducted regular branch staff meetings to communicate goals and objectives.
- Maintained detailed records of branch office activities.
Insurance Manager
Bhatia Global Hospital & Endosurgery Institute
03.2014 - 08.2019
- Negotiated contracts and maintained strict legal compliance with terms and conditions.
- Handled insurance queries from quotation stage to renewal.
- Kept up with changes in insurance markets to accurately answer client questions and give suitable recommendations.
- Worked with clients to determine correct coverage levels and options for coverage.
- Implemented new business development strategies to increase client base and bolster revenue.
- Cut company operating budgets through improved staffing, resourcing and inventory management.
- Liaised between customers, staff and stakeholders to maintain constructive communications.
- Presented feedback findings to staff for increased understanding of service strengths and weaknesses.
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Answered questions from employees regarding health benefits and retirement plan options.
Education
E-MBA - HR
National Institute of Business Management (NIBM
2018
Completed Certified Internal Auditor (CIA-NABH) Course from Six Sigma, Delhi - undefined
2018
Completed Hospital Management Certificate Course - undefined
MSME
2018
BBA - undefined
Allagappa University
2017
Diploma - Graphic Designing
Arena Animations
2009
Skills
- Excellent time management skills
- Business development expertise
- Customer service awareness
- Relationship management
- Proficient in MS Office
- Sales professional
- Human resource management
- Employee management
- Customer service
- Advertising
- Contract management
- Insurance risk analysis
- Revenue generation
- Cash handling expertise
- Adobe Illustrator
- Social media graphics
- Advertising understanding
- Logo design
- Adobe Photoshop
- Digital design
- Quality system audits
- Operational improvements
- Problem-solving abilities
- Employee training
Languages
English
Fluent
Hindi
Fluent
Arabic
Beginner
Malayalam
Native
Punjabi
Elementary
Tamil
Intermediate
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 7 staff members.
Certification
- CIA - Certified Internal Auditor
- GRAPHIC DESIGNING- Illustrator, Photoshop, Coral-Draw
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Operations/Asst. Marketing Manager
Relief Medical Center LLC
02.2022 - Current
Branch Manager
First Gulf Medical Centre, Advance Care Group
12.2019 - 12.2022
Insurance Manager
Bhatia Global Hospital & Endosurgery Institute
03.2014 - 08.2019
E-MBA - HR
National Institute of Business Management (NIBM
Completed Certified Internal Auditor (CIA-NABH) Course from Six Sigma, Delhi - undefined
Completed Hospital Management Certificate Course - undefined
MSME
BBA - undefined
Allagappa University
Diploma - Graphic Designing
Arena Animations
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