Sujith Surendran
Dubai
Summary
Seasoned technician with 19+ years of troubleshooting, customer service, and analytics expertise. Proven track record in adhering to safety protocols, resulting in zero work loss days. Proficient in maintenance and bench builds. Seeking to leverage knowledge and skills to drive company success. Proficient in analyzing service call problems and delivering effective solutions. Renowned for forging lasting customer relationships and delivering exceptional diagnostic abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Diagnosis Technician in Ferrari and Maserati.
Al Tayer Motors
2013.08 - Current
- Diagnosis Hybrid cars and IC cars electrical and mechanical fault's and repair.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across team.
Service Technician in Chevrolet
Al Ghandi Auto
2007.04 - 2013.10
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Service Technician in Suzuki
Car nest Maruti Ltd.
2004.10 - 2005.11
- Performed auto services such as checked tire alignment, carried out oil changes, replaced shock absorbers, installed batteries etc.
- Contributed to overall team success with strong problem-solving skills applied in troubleshooting complex automotive issues.
- Maintained high level of safety by adhering to industry standards and regulations during all repair procedures.
- Supported colleagues in continuous learning opportunities by sharing technical knowledge, tips, and best practices during informal training sessions.
Education
High School Diploma -
Victory ITI
INDIA, KERALA07.2003
Skills
- Estimating the cost and time needed for the repair.
- Ability to effectively identify required parts for vehicle repair, Prepare estimates of costs, time and materials.
- Excellent ability to perform a variety of skilled repairs on automotive equipment, Petrol and diesel engines, components and systems.
- Works Well Under Pressure
- Multitasking and Organization
- Attention to Detail
- Motivated, hardworking, reliable and productive; proven ability to deliver high quality work and excellent customer satisfaction
- Customer Service
- Friendly and polite people skills for working in a team and supporting customers
- Troubleshooting
Currentlocation
Dubai
Languages
English, Hindi & Malayalam
Intermediate (B1)
Otherskillstrainings
- Efficient in processing data and information, keeping records and tabulation.
- Planning & Forecasting, Self-starter, Result Oriented & efficient in Time Management
- Certified Trainings WBT (Web Based Training) and IBT (Instructor Based Training) from GM, Ferrari, Maserati
Personal Information
- Date of birth : 19-03-1985
- Marital status : single
- Nationality : Indian
- Driving License : Valid UAE and INDIA
References
Will be furnished on demand
Disclaimer
I hereby declare that all the above-mentioned information is true to the best of my knowledge and belief.
Certification
- Certified Ferrari high Voltage Technician
Timeline
Diagnosis Technician in Ferrari and Maserati.
Al Tayer Motors
2013.08 - Current
Service Technician in Chevrolet
Al Ghandi Auto
2007.04 - 2013.10
Service Technician in Suzuki
Car nest Maruti Ltd.
2004.10 - 2005.11
High School Diploma -
Victory ITI
- Certified Ferrari high Voltage Technician
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