Sukaina Al Attas
Sr. Interpreter
Abu Dhabi,UAE
Summary
Enthusiastic Senior Interpreter eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of leadership's tasks and training in conflict management. Motivated to learn, grow and excel in healthcare industry.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sr. Interpreter
ICLDC
Abu Dhabi, UAE
04.2018 - 08.2021
- introducing and explaining the new services or products to the patients experience officers.
- Following ethical codes to protect confidentiality of the patient medical information.
- Explaining hospital's policies and procedures to my colleagues.
- providing channel of effective communication between patients and doctors by working as medical interpreter.
- handled the responsibilities of the patients experience team when my manager is in a leaves.
Teller
ADIB
Abu Dhabi, UAE
10.2014 - 10.2015
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Trainee
ECSSR
Abu Dhabi, UAE
09.2010 - 01.2011
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques and industry.
- Shadowed senior team members to learn all related jobs and tasks.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Learned new materials, processes and programs quickly.
Education
Bachelor of Applied Studies - Language Interpretation And Translation
United Arab Emirates University
Al Ain, UAE 09.2004 - 01.2011
Skills
- Excellent Communication
Timeline
Sr. Interpreter
ICLDC
04.2018 - 08.2021
Teller
ADIB
10.2014 - 10.2015
Trainee
ECSSR
09.2010 - 01.2011
Bachelor of Applied Studies - Language Interpretation And Translation
United Arab Emirates University
09.2004 - 01.2011
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