Sukhish Poulose Ekkan
Abu Dhabi,United Arab Emirates
Summary
Experienced financial services professional with 14 years of expertise spanning Pricing & Billing, digital transformation, and channel banking. Currently leading strategic digitization initiatives and multiple transformation projects for First Abu Dhabi Bank. Serve as the Business SPOC for FAB's engagement in the multi-CBDC program, driving end-to-end business requirement gathering and managing UAT activities. Adept at bridging business and technology, with a strong focus on innovation, operational efficiency, and delivering future-ready digital solutions in alignment with regulatory and strategic objectives.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Lead
First Abu Dhabi Bank
Abu Dhabi, United Arab Emirates
04.2022 - Current
- Business SPOC for FAB's multi-CBDC (Central Bank Digital Currency) program in collaboration with Central Bank of UAE.
- Lead for FAB's corporate banking channel rollout in US and Singapore Markets
- Lead for implementing enterprise pricing and billing solution at FAB, covering deal pricing, analytics, and VAT for corporate and SME segments. Responsibilities included requirement finalization, vendor evaluation, estimate preparation, and benefits evaluation.
- Acted as business SPOC for digitization initiatives at FAB, automating customer and account onboarding, as well as corporate channel onboarding processes.
- Served as product owner for digitalization of various customer service requests related to account services, deposits, and cards. Led requirements gathering and solutioning to ensure alignment with operational processes.
- Lead for implementing new Escrow Management System at FAB, involving in scope finalization, vendor evaluation, estimate preparation, and benefits evaluation.
- Experience in requirement gathering, writing user stories, providing walk-through to technology teams and vendors, and performing UAT for Corporate Banking channel requirements specifically on Accounts services, Payments, and Virtual account modules
- Liaise with business and IT groups to establish short-term and long-term goals.
- Hands on experience in T24 core banking system, Internet banking channel suite and virtual account platform from Mind gate Solutions.
Senior Designer
Oracle
Trivandrum, India
02.2021 - 03.2022
- Responsible for preparing solution documents for new features / enhancements to Oracle Revenue Management and Billing product suite.
- Designed new features like Automatic Refund Process, New pricing UI, Customer 360 View, Auto Pay Request, Bill Level Refund / write off etc and prepared designs for enhancements to several other existing feature
- Responsible for coordinating developments done by partner organizations
- Responsible for coordinating with Sales and Presales team for capturing customer feedbacks and emerging trends
Senior Pre-Sales Consultant
Oracle
Trivandrum, India
06.2014 - 01.2021
- Involved in more than 200 demos/ POCs to tier 1 / tier 2 banks across globe and played instrumental role in closure of several multimillion-dollar projects for ORMB.
- Presented ORMB solution for Enterprise pricing / GCC VAT to several banks in Middle East and helped Oracle to win its first ORMB deal in region.
- Played key role in drafting / presenting ORMB solution for India GST / GCC VAT several banks in India and GCC.
- Immensely contributed to several deal closures for ORMB in Australia and Europe.
- Worked with multiple products within Oracle for preparing integrated solution offerings.
- Maintained expert-level knowledge on Oracle revenue management and billing product suite and expertise in techno functional configurations
- Experience in mapping business requirements to technical specifications for easy consumption of development team.
- Experience in bid management, responding to functional and technical queries as part of RFIs/ RFPs and coordinating with various internal teams for timely submission of proposals.
- Travelled to more than 20 countries and several cities in India as part of pre-sales engagements.
Associate Consultant
SunTec Business Solutions
Trivandrum, India
06.2011 - 05.2014
- Involved in requirement analysis, solution design, proposal writing (RFI / RFPs) and system configurations in Xelerate (previously TBMS - F) for several demos and POCs
- Maintained expert level knowledge on functional configurations in TBMS-F
- Responsible for coordinating with development team for fixing issues and customizing application as part of pre-sales engagements
Education
Post Graduate Certificate in Business Management - Business Management
XLRI – Xavier School of Management
Jamshedpur 04.2015 - 03.2016
Bachelor of Technology - Electronics and Communication
Cochin University of Science And Technology
Kochi, India 09.2007 - 04.2011
Skills
- Digitization and Transformation Projects
- Product Demonstrations
- Requirement gathering
- Bid Management
- Problem solving
- Solution design
- Pricing and Billing
- Deal Pricing
- Analytics
- MS Office
- SQL
Certification
- Oracle Cloud Infrastructure Foundations Associate
Accomplishments
Awarded Oracle Pacesetter - 2016
Products / Tools
- Oracle Revenue Management and Billing (ORMB)
- Xelerate (Previously TBMS-F) from SunTec Business Solutions
- VTransact DigiTB-Pay - Corporate Payment & Transaction Banking Solution from Mindgate
- Virtual Account Management from Mindgate
- T24 - Core Banking System from Temenos
- emSigner - eSign application from eMudhra
- JIRA
Timeline
Business Lead
First Abu Dhabi Bank
04.2022 - Current
Senior Designer
Oracle
02.2021 - 03.2022
Post Graduate Certificate in Business Management - Business Management
XLRI – Xavier School of Management
04.2015 - 03.2016
Senior Pre-Sales Consultant
Oracle
06.2014 - 01.2021
Associate Consultant
SunTec Business Solutions
06.2011 - 05.2014
Bachelor of Technology - Electronics and Communication
Cochin University of Science And Technology
09.2007 - 04.2011
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