Sukhraj Singh
Dubai,United Arab Emirates
Summary
Dynamic professional with a robust skill set in data-driven decision making, UX/UI design principles, and automation & workflow optimisation. Adept at leveraging digital storytelling and cloud collaboration tools to enhance project management and agile methodologies. Demonstrates strong emotional intelligence, cross-cultural communication, and strategic networking abilities. Committed to continuous learning and innovation through design thinking, with a focus on conflict resolution and negotiation.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Security officer
Trasnguard Group LLC
Dubai , United Arab Emirates
09.2024 - Current
- Maintained visible security presence to deter unauthorized access and ensure safety of people, property, and assets.
- Controlled entry and exit points, verifying identification and enforcing access protocols with professionalism.
- Conducted regular patrols and inspections to identify security risks and respond proactively.
- Monitored CCTV systems and security alarms, reporting incidents accurately and promptly.
- Responded effectively to emergencies, disturbances, and safety incidents while following UAE security procedures.
- Assisted visitors and staff with clear communication, maintaining a calm and respectful environment.
- Prepared incident reports and daily logbooks with attention to detail and compliance standards.
- Coordinated with supervisors and local authorities when required to maintain site security.
- Ensured compliance with company policies, safety regulations, and SIRA guidelines
Logistics & Operations Executive
G.S.T Transport LLC
Dubai, United Arab Emirates
07.2023 - 10.2024
- Managed end-to-end logistics operations, including fleet scheduling, route planning, dispatch coordination, and delivery execution.
- Coordinated daily transportation activities to ensure on-time delivery while optimizing fuel usage and vehicle utilization.
- Supervised drivers and operational staff, ensuring compliance with company policies, safety standards, and regulatory requirements.
- Monitored shipment tracking, resolved delivery issues, and maintained high customer satisfaction through proactive communication.
- Prepared and maintained logistics documentation, invoices, delivery notes, and compliance records.
- Controlled operational costs by analyzing transport expenses and implementing efficiency improvements.
- Liaised with clients, vendors, and internal teams to align operational requirements and service expectations.
- Implemented process improvements that enhanced turnaround time and reduced operational delays.
- Ensured compliance with GST, transport regulations, and company operational standards.
- Generated operational reports and performance metrics to support management decision-making.
Security officer
Berkeley Services LLc
Dubai, United Arab Emirates
11.2022 - 04.2023
- Maintained a safe and secure environment by monitoring premises, access points, and surveillance systems.
- Conducted regular patrols to prevent unauthorized access, theft, and safety hazards.
- Managed visitor entry, verified identification, and enforced company security policies.
- Responded promptly to incidents, emergencies, and alarms, ensuring proper reporting and escalation.
- Coordinated with management and emergency services to handle security situations effectively.
- Prepared daily security logs, incident reports, and shift handover documentation.
- Ensured compliance with health, safety, and company regulations at all times.
Customer Service Representative (CSR) Hospital
Max Super Speciality Hospital – Mohali
Mohali, India
02.2022 - 11.2022
- Acted as the primary point of contact for patients and attendants, ensuring a smooth and compassionate service experience.
- Managed patient registrations, OPD/IPD appointments, and inter-department coordination efficiently.
- Resolved patient concerns and service-related issues while maintaining strict confidentiality and hospital protocols.
- Assisted with billing queries, insurance coordination, and discharge process support.
- Maintained accurate patient records and updated hospital information systems to ensure operational efficiency.
Front Desk Officer / Front Desk Executive
British Academy for English Language (BAFEL)
Punjab, India
01.2021 - 01.2022
- Managed front desk operations, greeting walk-in students and handling phone and online inquiries professionally.
- Provided detailed information about IELTS courses, batch schedules, fees, and exam registration procedures.
- Assisted students with enrollment, documentation, and fee collection while maintaining accurate records.
- Coordinated with faculty and counselors to ensure smooth class scheduling and student support.
- Handled customer queries, complaints, and follow-ups to ensure high levels of student satisfaction.
- Maintained student databases, attendance records, and office files using computer systems.
Education
High School Diploma - Medical
Goverment School Kotala
India,Punjab 03.2020 - 03.2021
Diploma - IELTS
British Academy for English Language (BAFEL)
Punjabi,India 04.2022 - 06.2022
Skills
- Data-Driven Decision Making
- UX/UI Design Principles
- Automation & Workflow Optimization
- Digital Storytelling
- Cloud Collaboration Tools
- Creative Problem Solving
- Emotional Intelligence (EQ)
- Cross-Cultural Communication
- Adaptability & Continuous Learning
- Strategic Networking
- Project Management & Agile Methodologies
- Data Visualization & Analytics
- Personal Branding & Online Presence
- Critical Thinking & Decision Analysis
- Innovation & Design Thinking
- Conflict Resolution & Negotiation
Timeline
Security officer
Trasnguard Group LLC
09.2024 - Current
Logistics & Operations Executive
G.S.T Transport LLC
07.2023 - 10.2024
Security officer
Berkeley Services LLc
11.2022 - 04.2023
Diploma - IELTS
British Academy for English Language (BAFEL)
04.2022 - 06.2022
Customer Service Representative (CSR) Hospital
Max Super Speciality Hospital – Mohali
02.2022 - 11.2022
Front Desk Officer / Front Desk Executive
British Academy for English Language (BAFEL)
01.2021 - 01.2022
High School Diploma - Medical
Goverment School Kotala
03.2020 - 03.2021