Summary
Overview
Work History
Education
Skills
Certification
Education Summary
Forte
Professionalsummary - Organizations
Designation
Personal Information
Accomplishments
Sports and Games
Timeline
Generic

Sukumar Chellakannu

Sr. Telecom Professional
Dubai

Summary

To excel in challenging roles in the field of Information systems and working in an environment that enables continuous improvement to myself and the organization.

Overview

2025
2025
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
3
3
Languages

Work History

Senior Professional- QA Onsite

Novabase Middle East Solutions LLC
Dubai
6 2020 - Current

Key Responsibilities

Analyze Journey and Process Mapping

  • Thoroughly analyze user journeys and map business processes.
  • Identify existing gaps and potential areas for improvement
  • Develop strategic insights to enhance operational efficiency

Cross-Functional Collaboration

  • Work closely with UX/UI designers and development teams
  • Ensure new product development aligns with strategic roadmap
  • Facilitate seamless communication between design and implementation teams

Comprehensive Testing and Integration

  • Lead end-to-end integration testing for BSS systems
  • Coordinate and manage surrounding system validations
  • Review and manage incidents and defects comprehensively

Quality Assurance and Test Management

  • Review and approve: Test strategies Test plans Test cases
  • Manage test activities for:
  • Coordinate business user sign-offs

Technical and Team Leadership

  • Provide inputs for automation and performance testing
  • Develop business use case scenarios
  • Mentor team members
  • Offer clear project overview and directional guidance
  • Ensure clear understanding of project deliverables

Senior Test Manager

Atos Middle East FZ LLC
Dubai
11.2018 - 02.2020

Key Responsibilities

System Integration and Testing

  • Spearhead comprehensive end-to-end integration testing for BSS/OSS/VAS Systems, ensuring seamless interaction with E/// IN system
  • Coordinate thorough review and resolution of incidents and defects through close collaboration with developers, architects, functional analysts, and business stakeholders

Test Management and Strategy

  • Develop, review, and execute robust test strategies, comprehensive test plans, and detailed test cases
  • Manage strategic resourcing plans for both onshore and offshore testing teams
  • Oversee User Acceptance Testing (UAT) activities and facilitate business user sign-off processes

Technical and Strategic Support

  • Provide critical input to automation and performance testing teams on essential business use cases
  • Offer dedicated support to Business owners during Production Follow-Up Testing (FUT)
  • Generate comprehensive daily and weekly reports for all stakeholders
  • Develop and communicate strategic daily planning initiatives

Leadership and Mentorship

  • Mentor testing team members by providing in-depth project overviews
  • Provide clear, actionable directions to ensure timely and quality deliverables

Test Manager | Business Analyst

Novabase Middle east solutions LLC
Dubai
12.2017 - 10.2018

Key Responsibilities

Strategic Planning and Prioritization

  • Conduct comprehensive review of product backlog, collaboratively prioritize sprint objectives, and perform detailed risk assessment to ensure strategic alignment and project success.

Agile Collaboration and Communication

  • Actively participate in daily scrum meetings with cross-functional stakeholders, meticulously tracking task progress, dependencies, and potential blockers to maintain project momentum.

Quality Assurance and Deliverable Management

  • Systematically review and provide authoritative approval of test deliverables in close coordination with the product owner, ensuring highest quality standards are met.

Integration and Testing

  • Lead end-to-end integration testing for the Digital team, developing robust test strategies that comprehensively validate system functionality and performance.

Cross-Functional Collaboration

  • Engage closely with development teams and solution architects to perform in-depth gap analysis, identifying and addressing potential challenges in the overall solution architecture.

External Partner Management

  • Oversee and manage test partners, ensuring seamless collaboration, timely project deliverables, and maintaining high-quality standards.

Product Launch Coordination

  • Collaborate extensively with operations team to strategically manage and execute successful product launch, ensuring smooth transition and implementation.

Test & Vendor Manager

HUAWEI TECH (UAE) FZ-LLC
12.2016 - 11.2017

Key Responsibilities:

Stakeholder Engagement

  • Active participation in project requirement meetings with diverse stakeholders
  • Conducting regular group meetings to address requirement gaps and testing challenges
  • Coordinate with customer operations team for sign-off

Integration and Testing

  • Responsible for comprehensive end-to-end integration testing of BSS/OSS/VAS systems with CBS system
  • Ensure quality of test sets for Automation and Migration Testing

Vendor Management

  • Review and authorize vendor test deliverables
  • Manage vendor payment milestones

Test Strategy and Planning

  • Develop and manage -Test strategy,Test plan and Regression strategy
  • Monitor and update test designs based on requirement and design specification changes

Defect and Quality Management

  • Conduct defect management using Quality Center (QC)
  • Perform causal analysis of defects
  • Collaborate with developers, architects, functional analysts, and business stakeholders to resolve issues

Reporting and Communication

  • Prepare and create templates for:

- Weekly status reports

- Test summary reports

- Defect reports

  • Author comprehensive release summary reports

User Acceptance and Cutover

  • Manage Production User Acceptance Testing (UAT)
  • Coordinate business users for sign-off
  • Conduct cutover testing with customer IT, operations, and development teams

Team Leadership

  • Mentor testing team in implementing and enhancing testing processes
  • Provide guidance on system enhancement testing methodologies

Backend Developer | QA Lead | Project Consultant

TATA Consultancy Services
Ahmedabad,Pune,Chennai,Chicago,Reading,Maidenhead
01.2005 - 11.2016

Key Responsibilities

Requirements and Design Management

  • Engaged in early project discussions
  • Participated in User Requirement Document and Design document preparation
  • Performed comprehensive requirement analysis
  • Interacted with clients to finalize changes and modifications

System Development and Implementation

  • Developed Usage Reconciliation module
  • Implemented centralized ICB system at Idea Cellular, Pune
  • Improved performance tuning for timely invoice generation
  • Supported implementation of complex systems on Linux servers

Testing and Quality Assurance

  • Led end-to-end integration testing for BSS/OSS/VAS Systems
  • Managed test strategies, plans, and regression approaches
  • Conducted comprehensive testing across multiple concepts:

 Customer Relationship Management – (Siebel,CRM)

 Order Management (Netcracker- Order and Inventory Management)

 Fulfilment, Assurance and Billing

 Value-Added Services (VAS – MSDP,RBT,Voicemail)

Specialized Project Involvement

  • Actively participated in critical telecom projects:

- Mobile Number Portability (MNP)

- Ring Back Tunes (RBT) Relaunch

- Carrier Pre-Select (CPS)

- Interoperability Testing

Defect and Performance Management

  • Conducted defect management using Quality Center (QC)
  • Performed causal analysis
  • Monitored and reconciled failure call records
  • Tracked and analyzed test metrics:

Team and Process Leadership

  • Mentored and trained onshore and offshore testing teams
  • Established test management processes
  • Created standards, guidelines, and templates
  • Designed test strategies and execution plans
  • Managed people sourcing and team performance

Reporting and Communication

  • Prepared periodic test metrics and status reports.
  • Conducted client playback sessions
  • Participated in project requirement meetings
  • Created induction manuals and release notes

Technical and Process Improvement

  • Provided recommendations for testing methodologies
  • Identified and addressed challenging aspects in client environments
  • Continuously improved QA and estimation processes

Domain Expertise

  • Developed deep understanding of new technologies
  • Trained QA teams in QA methodologies and telecom domain
  • Designed test strategies for emerging technologies

Quality Assurance Governance

  • Comprehensive responsibility for all QA deliverables
  • Audited QA processes and templates
  • Managed test case execution and test data generation
  • Utilized Quality Centre for test case management

Education

Bachelor of Engineering - Computer Science

University of Madras
Chennai
08.2000 - 05.2004

Skills

Agile methodologies and delivery

Certification

Business Development Manager, TmForum

Education Summary

Bachelor of Engineering, 05/2004, University of Madras, Computer Science

Forte

Leadership, Presentation and Coordinating skills Well organized and self-directed individual with analytical ability and strong operational focus. Flexible and ready to take on new challenges

Professionalsummary - Organizations

  • Novabase Middle east solutions LLC, Sr Professional, 06/2020 - Present
  • Atos Middle East FZ LLC, Sr Test Manager, 11/2018 - 02/2020
  • Novabase Middle east solutions LLC, Test Manager, 12/2017 - 10/2018
  • HUAWEI TECH (UAE) FZ-LLC, Test & Vendor Manager, 12/2016 - 11/2017
  • TATA Consultancy Services, Assistant Consultant, 01/2005 - 11/2016

Designation

Senior Professional- Technical team

Personal Information

  • Passport Number: Z3383189
  • Date of Birth: 01/26/83
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

    Awarded "Star of the Month" couple of times.

    Got the client Appreciation certificate for supporting and increasing the performance of the ICB system.

Sports and Games

Plays all physical sports and games including Badminton,cricket,basket ball.

Timeline

Senior Test Manager

Atos Middle East FZ LLC
11.2018 - 02.2020

Test Manager | Business Analyst

Novabase Middle east solutions LLC
12.2017 - 10.2018

Test & Vendor Manager

HUAWEI TECH (UAE) FZ-LLC
12.2016 - 11.2017

Backend Developer | QA Lead | Project Consultant

TATA Consultancy Services
01.2005 - 11.2016

Bachelor of Engineering - Computer Science

University of Madras
08.2000 - 05.2004
Business Development Manager, TmForum
CSM, Scrum Alliance Inc.
Prince 2 Practitioner, APMG International Inc.
ISTQB Foundation Level, International Software Testing Qualifications Board
JAVA, Brain Bench certified JAVA Professional.

Senior Professional- QA Onsite

Novabase Middle East Solutions LLC
6 2020 - Current
Sukumar ChellakannuSr. Telecom Professional