15 years of experience in the field of IT industry. (8 + years in banking and financial sector) General systems administration responsibilities include installation, configuration, operations and maintenance of Windows servers/IIS/VMware vSphere, Azure Cloud and enterprise software, systems diagnostics and troubleshooting including analysis of ongoing performance, capacity planning, and system/network interaction. Good understanding and troubleshooting skills in a large-scale enterprise network infrastructure
Overview
18
18
years of professional experience
Work history
Systems engineer
Abu Dhabi Commercial Bank
Abu Dhabi
06.2021 - Current
L3 Technical support services for Windows Servers
Managing and administering 1100 Windows Servers
Planning Disaster recovery and Systems High-Availability
Fine Tuning the Infrastructure (Sizing, Performance, Cost, DR, HA, Updates, Monitoring)
Technical support for IIS Web servers and hosted web sites
Building standard Security hardening baseline Policy as per CIS benchmark
Implementing Security baseline through Group Policy
Managing Active Directory Organizational Units, Group Policy, Computer Objects
Complete analysis of vulnerabilities, providing solutions and remediation
Configuration, management and troubleshooting on Active/Passive clustered servers
Server Security to include maintaining most current OS MS patches, Symantec Antivirus and OS Hardening
Managing Tier 2 PKI Infrastructure
Handling high priority incidents, changes, tasks, problem tickets using BMC Remedy tool
Providing RCA for business impact issues
Managing CIFS NAS shares, volumes, NFS servers and creating secured folder structure
SSL certificate binding and configuration in IIS servers
RDS license installation and configuration
Upgrading VM tools on Windows Servers on regular basis
Windows Server performance fine tuning
Project planning assistance, developing project plans for the implementation of technologies and systems.
Sr, System Administrator
Abu Dhabi Commercial Bank
Abu Dhabi
03.2016 - 05.2021
Outsourced through InnovazIT technologies
Responsibilities include L3 Technical support services for Windows Servers
Managing and administering 1100 Windows Servers
Planning Disaster recovery and Systems High-Availability
Fine Tuning the Infrastructure (Sizing, Performance, Cost, DR, HA, Updates, Monitoring)
Technical support for IIS Web servers and hosted web sites
Building standard Security hardening baseline Policy as per CIS benchmark
Implementing Security baseline through Group Policy
Managing Active Directory Organizational Units, Group Policy, Computer Objects
Complete analysis of vulnerabilities, providing solutions and remediation
Configuration, management and troubleshooting on Active/Passive clustered servers
Server Security to include maintaining most current OS MS patches, Symantec Antivirus and OS Hardening
Managing Tier 2 PKI Infrastructure
Handling high priority incidents, changes, tasks, problem tickets using BMC Remedy tool
Providing RCA for business impact issues
Managing CIFS NAS shares, volumes, NFS servers and creating secured folder structure
SSL certificate binding and configuration in IIS servers
RDS license installation and configuration
Upgrading VM tools on Windows Servers on regular basis
Windows Server performance fine tuning
Project planning assistance, developing project plans for the implementation of technologies and systems.
Senior System Associate
GAVS Technologies Private Ltd.
01.2012 - 02.2016
Part of Virtualization and Wintel Service Group supporting vSphere Products and Wintel servers
Remote management of servers through ILO, iDRAC & vCenter
Responsible for handling day-to-day activities like resolving incidents, service request execution, responding to mail requests etc
Managing around 300+ Hosts with approximately 2500+ Windows servers
Playing a Major Role in getting the Physical Environment to the Virtualized VMware Infrastructure
Execute monthly patch management research, reports, and implementation on windows servers
Support local and remote users with Windows system related issues
Develop and maintain documentation of all infrastructures deployed to support and Windows associated applications
Experience with ESXi, vSphere systems administration and support including vMotion, HA and DRS
Working on Migration concepts like Vmotion and cold migration, Storage Vmotion
Responsible for Active directory, GPO, Domain users, administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment
Trouble Shooting Windows server related issues
Managing Barracuda Mail archiver, Network Load Balancer.
Server Administrator
Sap BPO Services Pvt.Ltd.
01.2011 - 12.2011
Installing and Administrating Windows Server 2003/2008
Installing and maintaining Hyper-V servers
Managing Active Directory servers
Monitoring and troubleshooting day to day server operations
Problem solving operating system related issues in File server, Exchange server, domain controllers and Application servers
Logging call with vendors like IBM and Dell any Hardware level issues happen
Publishing Application in Citrix XenApp Server as per the client’s requirement
Managing More than 1200 mailboxes in Exchange 2010
Working in Incident tickets and Request tickets on priority basis
Deploying Patches through SCCM server for Clients
Working in Service desk ticket basics and giving solution priority basics
Managing and Symantec End Point Protection.
Network Engineer
Young India Films
06.2010 - 12.2010
Installing and Administrating Windows 2003 Servers
Testing and implementing Windows 2008 Servers
Installing and configuring Thin PC client
Maintaining Web servers
Maintaining FTP Servers
Remote Support for various clients (Renet Tool, Snet)
Providing the support for different flavors in windows like ADS, DNS, DHCP
Creating Users and Groups for providing various levels of Access Permissions
Providing the vendor support for the onshore servers.
System Administrator
Roverco apparel Co. Pvt Ltd, (RATTHA Group)
11.2005 - 06.2010
Installing and Administrating Windows 2000 and Windows 2003 servers
Executive Manager - Corporate Credit at Abu Dhabi Commercial Bank- Wholesale and Private Accounts CreditExecutive Manager - Corporate Credit at Abu Dhabi Commercial Bank- Wholesale and Private Accounts Credit
Corporate Support Specialist-RelationshipManagment at Abu Dhabi Commercial BankCorporate Support Specialist-RelationshipManagment at Abu Dhabi Commercial Bank