Summary
Overview
Work history
Education
Skills
Languages
Declaration
Timeline
Generic
Sulfitha H

Sulfitha H

Dubai,UAE

Summary

Experienced Documentation Controller & Administrative Assistant

With over 3 years of experience in the UAE, I specialize in import/export documentation, administrative support, and logistics coordination. My expertise encompasses product procurement, order management, customer service, and office administration. I am adept at developing efficient systems, managing calendars, answering phones, and providing comprehensive administrative support.

Key Skills & Competencies:

  • Import/Export Documentation: Proficient in preparing and managing shipping and customs documents, including commercial invoices, packing lists, certificates of origin, and bills of lading.
  • Trade Compliance: Experienced in passing various customs declarations in Dubai Trade, applying for certificates of origin through the Dubai Chamber of Commerce, and handling attestation of invoices from MOFAIC.
  • Logistics Coordination: Skilled in coordinating with suppliers, freight forwarders, and customs brokers to ensure timely and accurate delivery of goods.
  • Administrative Support: Proficient in managing office operations, including calendar management, document control, and customer service.

Visa: Husband Visa

Overview

5
5
years of professional experience

Work history

Documentation Coordinator (Import & Export)

Waterlink Trading llc
Dubai
10.2024 - Current
  • Currently pursuing a role as Document Coordinator in the export and import sector, with a focus on cross-trading.
  • Experienced in global trading of non-ferrous scrap materials such as

Aluminium scrap (UBC, Tense, Wheels, Taint & Tabor)

Copper scrap (Heat exchangers, Insulated copper wires)

Electronic waste & Motor scrap

  • Prepare complete shipping documentation, including Packing List, Certificate of Origin (COO), Bill of Lading (BL), and Commercial Invoice
  • Proficient in handling different types of bills of lading:

Negotiable and Non-negotiable (Original BL, Seaway Bill, Switch BL, Back-to-Back BL, Master BL)

  • Coordinate effectively with freight forwarders and shipping agents to ensure timely and compliant shipment execution.
  • Strong understanding of international shipping regulations and documentation best practices.
  • Responsible for managing buyer and supplier shipping documentation requirements.
  • Managing shipment allocation based on the buyer's contract.
  • Ensure that the contract is signed, payment is received if applicable, and the buyer's shipping requirements are met prior to shipment.
  • Coordinating with the supplier and ensure that the buyer's shipping
    instructions are strictly followed
  • Maintain and update the shipment tracker, invoicing, payments and
    shipment release.
  • Ensuring that the correct bill of lading is received from the supplier and confirmed by the buyer.
  • Keeping the buyers updated on the status of their shipments.
  • Keeping a comprehensive record of all shipment documentation
    Ensure timely payment from the buyer and release the shipment upon arrival from the POD to avoid D&D charges.
  • Perform various duties as per management.

Document Controller ( Import & Export)

Himalaya Steel Group
02.2023 - 12.2023
  • Preparation of pro forma invoices as per Customer requirements & Custom Documents essential to carry out the shipment from Jebel Ali to the Local Market
  • Communicating effectively with internal teams, suppliers, and freight forwarders to obtain required documentation
  • Coordinating with external agencies and government authorities to ensure timely approvals and permits
  • Maintaining organized and up-to-date records of all export and import documentation
  • Preparation of Export Documents and management Export of Steel Materials; arrangement of Logistics necessary to ship the materials from UAE to GCC countries like Oman, Bahrain, Saudi Arabia, and Kuwait
  • Experience in FREEZONE clearance and clearing formalities
  • Hands-on Experience with Passing of Various Customs declaration in Dubai Trade, Applying of Certificates of Origin in Dubai Chamber of Commerce, Providing Person passes & Material passes from PCFC portal, Attestation of Invoices from MOFA
  • Preparing and reviewing of shipping documents, including commercial invoices, packing lists, and bills of lading
  • Ensuring compliance with international trade regulations and customs requirements
  • Coordination of Import of steel materials from India, China, Japan, Taiwan, Brazil, etc.
  • And handling the import process
  • (Documentation, Vessel Data, DO, DD & arranging of trucks)
  • Coordinating with various departments to gather necessary information for accurate documentation
  • Generating reports and summaries as needed for management and regulatory purposes
  • Proactively identifying and resolving documentation discrepancies or issues to prevent delays in shipments
  • Negotiating rates and contracts with transportation and logistics providers
  • Responsible in issuing in and out free zone pass required by client using Dubai trade system
  • Communicate clients thru emails and calls
  • Performs filing of documents
  • Scanned, filed, and transmitted various documents and adhered to digital filing procedures.
  • Maintained a document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.

Administrative Assistant

Ahalia Group of Companies
07.2021 - 01.2023
  • Preparing, organizing and storing information in paper and digital form
  • Performed administrative functions such as data entry, Filing, and customer service
  • Successfully managed the day-to-day operations of a busy office, including organizing and coordinating meetings, Filing, and other administrative duties
  • Maintained accurate records for all office activities and transactions
  • Assisted with the preparation and distribution of meeting materials and documents
  • Handling Petty cash & Daily Reconciliation
  • Developed and implemented efficient filing systems for documents and records
  • Organized and maintained detailed records of all financial transactions
  • Knowledge in ERP System

IT Support

Eatiko Technologies Private Limited
12.2020 - 06.2021
  • To maintain and manage IT System
  • Provided technical support to Customers, responding to inquiries quickly and accurately
  • Resolved customer service issues related to software and network connectivity
  • Monitored system logs, identified and rectified any technical problems
  • Assisted in the development of training materials to ensure users are comfortable with the system
  • Handling calls

Education

Bachelor of Technology - Computer Science

APJ Abdul Kalam Technological University

Higher Secondary - Computer Science

NSS Higher Secondary School

Skills

  • Document control
  • Administrative support
  • Customer Service
  • Interpersonal communication
  • Operational support

Languages

English
Hindi
Malayalam
Tamil

Declaration

I hereby declare that all the above-mentioned information is true to the best of my knowledge and belief.

Timeline

Documentation Coordinator (Import & Export)

Waterlink Trading llc
10.2024 - Current

Document Controller ( Import & Export)

Himalaya Steel Group
02.2023 - 12.2023

Administrative Assistant

Ahalia Group of Companies
07.2021 - 01.2023

IT Support

Eatiko Technologies Private Limited
12.2020 - 06.2021

Bachelor of Technology - Computer Science

APJ Abdul Kalam Technological University

Higher Secondary - Computer Science

NSS Higher Secondary School
Sulfitha H