Sulley Shaibu Ali
Security Guard
Abu Dhabi
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Security Guard
MBK SECURITY SERVICES
musafah, Abu Dhabi
07.2021 - Current
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Oversaw entry and exit of up to employees and visitors daily.
- Oversaw entry and exit of up to 100 employees and visitors daily.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored employee activities, confirming compliance with security regulations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Whole Sale,Retail Sales Associate
Cynabil Ventures
Accra
01.2019 - 06.2021
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Branch Manager
Rich Oil
Atebubu
01.2013 - 10.2015
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Consulted customers to boost product sales and services.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
- Assessed employee performance and developed improvement plans.
Education
High School Diploma -
Ghana National College
Ghana 01.2003 - 07.2006
Professional Diploma in Computer Hardware -
NIIT Takoradi
Ghana 12.2006 - 06.2012
Skills
Store opening and closing
Cash Handling
Product and service sales
Teamwork and Collaboration
Decision-Making
PPE Compliance
Multitasking Abilities
Excellent Communication
Organization and Time Management
[Type] Software Proficiency
Microsoft applications proficiency
Point of sale operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Guard
MBK SECURITY SERVICES
07.2021 - Current
Whole Sale,Retail Sales Associate
Cynabil Ventures
01.2019 - 06.2021
Branch Manager
Rich Oil
01.2013 - 10.2015
Professional Diploma in Computer Hardware -
NIIT Takoradi
12.2006 - 06.2012
High School Diploma -
Ghana National College
01.2003 - 07.2006