MS Office / Google Suite
Sultan Al Assadi
HR Manager
Abu Dhabi
Summary
Well-qualified & highly motivated human resources manager with 15+ years of experience & practical understanding of business needs in the fields of Banking, Aviation, Retail, Oil & Gas & Industrial Waste Management both Hazardous & NORM. Highly effective at incorporating creative leadership skills to achieve business objectives. Manage HR initiatives that improves staff efficiency and satisfaction, while meeting deadlines and budget requirements
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Human Resources Manager
Veolia Near & Middle East
Abu Dhabi
07.2018 - Current
- Lead and executed comprehensive recruitment strategies in close collaboration with department managers across UAE, overseeing end-to-end recruitment processes from sourcing and interviewing to successful onboarding.
- Ensured accurate and updated job descriptions aligned with evolving organizational needs, effectively contributing to efficient staffing processes.
- Maintained company compliance with local and federal laws, in addition to established organizational standards.
- Oversaw and served as the company's representative for all government labor-related affairs, ensuring strict adherence to regulatory compliance
- Collaborated closely with the finance team to meticulously prepare and forecast the annual staff cost budget, demonstrating fiscal judgement and strategic planning.
- Managed a robust performance review program to ensure equitable assessments and compliance within the organisation.
- Oversaw staff training and development initiatives, cultivating a culture of continuous learning and growth.
- Developed, updated, and aligned HR policies and procedures with departmental needs and the company's overall vision.
- Efficiently managed staff timesheets, ensuring adherence to labour laws and facilitating seamless payroll processing in conjunction with the finance department.
- Managed the onboarding and repatriation of employees, expertly navigating visa processing, cancellations, and pre-employment medical screening formalities.
- Streamlined HR operations, enhancing overall efficiency through new hire orientations, training programs, and cross-functional collaboration.
- Handled labour disputes and grievances, fostering positive relationships between staff and management.
- Collaborated with the Health and Safety department to uphold staff compliance with health and safety regulations, fostering a secure and conducive work environment.
- Managed the implementation of performance reviews and motivational strategies, resulting in elevated outcomes from the HR team.
- Generated and presented comprehensive HR metrics reports to senior management, contributing to data-driven decision-making.
- Managed employee accommodation logistics, addressing concerns and facilitating relocations within the framework of company policies.
- Conducted routine staff surveys to gauge satisfaction levels across various work-related aspects, utilizing insights to optimize the work environment.
- Played an instrumental role in creating, managing, and maintaining HRMS functions and reporting, fostering effective cross-functional collaboration.
- Actively participated as a valuable team member, contributing insights and expertise to local and regional HR projects.
- Managed and planned motivational events and incentive programs, increasing employee engagement and fostering a positive workplace culture.
Human Capital Manager
Majid Al Futtaim Retail
Abu Dhabi
04.2017 - 07.2018
- Communicate HR policies to line managers, support in review and improvement of same, and ensure alignment of policies and procedures to adopted practices within company to guarantee compliance to internal and external rules and regulations
- Identify staff vacancies to interview, select and recruit applicants to best suit needs
- Serve as a link between management and employees by handling questions and complaints, and helping resolve work related problems to foster positive environment
- Ensure timely and effective implementation of annual performance appraisal cycle in collaboration with KPIs objectives
- Monitor the processing and maintenance of employee data (compensation and benefits, performance results, promotions, job titles, personal information, etc.) to ensure that all files are kept up to date and that administration of services conforms to applicable legal requirements and company HC policies and procedures
- Manage employee’s accommodation logistics, complaints and regrouping based on company’s policy
- Manage workers compensation cases and insuring minimal occurrences of work related accidents by improving and strictly implementing safety and loss prevention programs
- Work closely with training and development team to insure optimum training is conducted for all employees and managers and monitor progress throughout the year
- Working closely with finance team in preparing and forecasting annual staff cost budget and monthly payroll
HR & Operations Officer
Qatar Airways
Florida
04.2014 - 04.2017
- Execute reporting packages to provide analysis data for effective management
- Process real time steering and skilling driven by the real time trends to meet defined daily performance targets and achieve performance consistency based on business requirements
- Assess and forecast staffing & recruitment requirements
- Prepare monthly schedules based on a shift basis that rely mainly on individual staff performance
- Work closely with line manager to identify training needs using available resources
- Managing staff attendance and their annual leaves in addition to regular HR support while ensuring that they are aligned with the company business objectives
Consultant
KPMG
Abu Dhabi
12.2010 - 03.2012
- Focus on human capabilities and develop strategies to attract, develop, motivate, retain and manage the right people with the right skill sets and right experiences to deliver on goals of the organization
- Change Management from an organizational development perspective
- Managing project plan and insuring all project development tasks and timelines were met starting from requirement gathering to testing and evaluation
- Presenting solutions in written or oral reports including weekly status reports covering the progress and pointing out all the risks and issues faced during the last phase
- Performing intensive testing of the system to insure all client requirements were met
Service Executive
First Gulf Bank
Abu Dhabi
01.2007 - 11.2010
- Assist in all Pre-employment tasks including scheduling of applicants for interviews and managing the pre-employment screening and assessments in a call center environment
- Assist with the on boarding process for new customer service agents
- Provide administrative support by maintaining employee records and performing data entry duties when needed
- Prepare monthly reports and present it to management to view trends of improvements and areas of weakness and insure the best procedures are implemented
- Scheduling and coordinating of weekly and monthly meetings with other departments
Education
Master of Science - Human Resource Management
Nova Southeastern University
Davie, Florida 09.2013 - 06.2015
Bachelor of Science - Information Technology
Sunderland University
Sunderland, UK 09.2002 - 09.2005
Skills
Compensation and benefits
Training and mentoring
Talent management
Labor relations
Recruitment strategies
Succession planning
HR Functions & Technology
Certification
Professional in Human Resources (PHR) HR Certification Institute - Florida, USA
Software
ADP Workforce Now
Aspect Realtime / Workforce Management
Taleo / Smart Recruiters ATS
MenaITech HRMS
Additional Information
- DOB: 30/8/1986
- Nationality: American
- Married
- Valid UAE / US Driving License
Timeline
Human Resources Manager
Veolia Near & Middle East
07.2018 - Current
Human Capital Manager
Majid Al Futtaim Retail
04.2017 - 07.2018
Professional in Human Resources (PHR) HR Certification Institute - Florida, USA
07-2015
HR & Operations Officer
Qatar Airways
04.2014 - 04.2017
Master of Science - Human Resource Management
Nova Southeastern University
09.2013 - 06.2015
Consultant
KPMG
12.2010 - 03.2012
Service Executive
First Gulf Bank
01.2007 - 11.2010
Bachelor of Science - Information Technology
Sunderland University
09.2002 - 09.2005