Salesforce
Sultan Aloran
Regional Sales Manager
Dubai
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 15-years progressive career background combined with dedication to corporate growth and development.
Achievements include adding $3M in new revenue. Skilled at acquiring and retaining customers and training sales leaders to do the same. Goal-oriented and tactical with a decisive approach.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Regional Sales Manager
Hexagon
Dubai
12.2012 - Current
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Created robust sales plans and set territory quotas.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Executed successful promotional events and trade shows.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Sales & Support Engineer
Caterpillar AL-Bahar
Abu Dhabi
10.2009 - 11.2012
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories and merchandise care.
- Maintained records related to sales, returns and inventory availability.
Sales Engineer
Soprano Eletrometalúrgica e Hidráulica LTDA
Caxias de Sul / Dubai
07.2008 - 08.2009
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Analyzed market trends, competitor performance and product strengths.
- Managed technical integration, systems engineering program management, customer support and program management.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Identified and supported resale opportunities to achieve sales plans.
- Suggested ideas for product evolution and new product variants.
- Provided input for overall bookings forecasts for assigned accounts.
- Supported market research, metrics and requirements development and risk management.
Education
Bachelor of Science - Mechanical Engineering
Balqa'a Applied University
Amman - Jordan 10.2002 - 01.2008
Skills
Business development and planning
Profit and loss understanding
Presentation ability
Goal Setting
Product demonstrations
Territory Management
Network development
Strategy development
Sales expertise
Performance & KPI's
Expanding territories
Recruiting and Hiring
SalesForce
Systems and software programs
Up/Cross/Solution Selling
Sales initiatives and techniques
Software
Nestrom QMS
Metrology & Design
Timeline
Regional Sales Manager
Hexagon
12.2012 - Current
Sales & Support Engineer
Caterpillar AL-Bahar
10.2009 - 11.2012
Sales Engineer
Soprano Eletrometalúrgica e Hidráulica LTDA
07.2008 - 08.2009
Bachelor of Science - Mechanical Engineering
Balqa'a Applied University
10.2002 - 01.2008