Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 15-years progressive career background combined with dedication to corporate growth and development.
Achievements include adding $3M in new revenue. Skilled at acquiring and retaining customers and training sales leaders to do the same. Goal-oriented and tactical with a decisive approach.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Regional Sales Manager
Hexagon
Dubai
12.2012 - Current
Exceeded targets by building, directing and motivating high-performing sales team.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Finalized sales contracts with high-value customers.
Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
Created robust sales plans and set territory quotas.
Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
Executed successful promotional events and trade shows.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Sales & Support Engineer
Caterpillar AL-Bahar
Abu Dhabi
10.2009 - 11.2012
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about sizing, accessories and merchandise care.
Maintained records related to sales, returns and inventory availability.
Sales Engineer
Soprano Eletrometalúrgica e Hidráulica LTDA
Caxias de Sul / Dubai
07.2008 - 08.2009
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Analyzed market trends, competitor performance and product strengths.
Managed technical integration, systems engineering program management, customer support and program management.
Delivered technical sales presentations to prospects and presented benefits and value of products.
Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
Provided sales forecasts for product sales opportunities within assigned accounts.
Attended trade shows and seminars to promote products and network with industry contacts.
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
Identified and supported resale opportunities to achieve sales plans.
Suggested ideas for product evolution and new product variants.
Provided input for overall bookings forecasts for assigned accounts.
Supported market research, metrics and requirements development and risk management.