Sultan Khan Qaisar
Dubai
Summary
High-energy Supervisor bringing extensive experience in Cleaning . Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Transguard Group
04.2023 - 05.2023
- Relieved location supervisor
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Supervisor
Transguard Group
07.2022 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted routine inspections to check quality and compliance with established specifications.
- Evaluated employee performance and coached and trained to improve weak areas.
Supervisor / Storekeeper
Transguard Group -IFS Operations, Yas Mall Abu Dhabi
03.2018 - 03.2022
- Received, Materials and machines arranged all shop items for visual display.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Trained, coached and scheduled employees to improve store upkeep and operations.
Superviosr
Yas Mall
03.2018 - 03.2022
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Evaluated employee performance and developed improvement plans.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Maintained required records of work hours, budgets and payrolls.
Supervisor
Transguard Group
06.2015 - 03.2018
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Conducted routine inspections to check quality and compliance with established specifications.
- Looking into day to day PPM activities
- Supervising Kidzania, SEGA republic, Cinema
- Reliving Supervisor at Ice rink, Aquarium
Cleaning Team Leader
Transguard Group
01.2014 - 12.2015
- Supervised the Housekeeping Staff and ensure facility cleaning function is performed according to high standards of cleanliness and hygiene
- Administered everyday activities of cleaning staff
- Coordinate the implementation of appropriate Health & Safety standards
- Monitored continuous learning programs for all cleaning staff
- Monitored inventory of all cleaning supplies and placed required purchase orders.
Education
Cleaning machine operator Conducted by Transguard GroupScanned with CamScanner1. -
Ride on machine - undefined
Matric - Pakistan
government high school
2010
Skills
- Supervising and coordinating cleaning and maintenance activities
- Managing a team of staff members, including scheduling and task assignment
- Ensuring compliance with safety regulations and company policies
- Monitoring and maintaining quality standards for service delivery
- Handling customer inquiries, feedback, and requests in a professional manner
- Training and onboarding new team members to meet performance expectations
- Conducting regular inspections to assess service quality and identify areas for improvement
- Collaborating with other departments to ensure seamless operations
- Tracking inventory and supplies, and placing orders as needed
- Implementing cost-saving measures while maintaining service excellence
- Resolving conflicts or issues that may arise among staff or with clients
- Keeping accurate records and producing reports on service activities
- Contributing to the development of efficient workflows and procedures
Certification
10th March 1992
: Pakistan
Declaration
I hereby conclude that all the above statements are true according to my knowledge and belief.
Sultan Khan Qaisar
Timeline
Supervisor of Operations
Transguard Group
04.2023 - 05.2023
Supervisor
Transguard Group
07.2022 - 07.2023
Supervisor / Storekeeper
Transguard Group -IFS Operations, Yas Mall Abu Dhabi
03.2018 - 03.2022
Superviosr
Yas Mall
03.2018 - 03.2022
Supervisor
Transguard Group
06.2015 - 03.2018
Cleaning Team Leader
Transguard Group
01.2014 - 12.2015
Cleaning machine operator Conducted by Transguard GroupScanned with CamScanner1. -
Ride on machine - undefined
Matric - Pakistan
government high school
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