Leading Marketing, Admission, Transport and Cleaner/supporting staff departments
Dubai
Summary
1. Dynamic and results-oriented professional with 8+ years of cross-functional experience in:
Education Operations
Marketing & Admissions
School Transport Management
Administration & Customer Service
Banking & Data Analysis
2. Proven expertise in:
Leading multi-location teams
Implementing ERP solutions
Driving operational efficiency
Supporting leadership with strategic decision-making tools
3. Skilled in:
Preparing school-level P&L reports
Managing vendor relations and budget planning
Creating data-driven reports
4. Successfully led institutional inspections by:
KHDA (Dubai)
SPEA (Sharjah)
Ensuring compliance and operational excellence in school management
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages
Work History
Leading – Marketing, Admissions & Transport
Athena Education LLC
07.2018 - Current
Lead operations across 9 schools under the Athena Education Group, managing admissions, marketing, student transport, and support staff departments and support/ cleaning staff team.
Prepare, monitor, records , data and reports to senior management for strategic decisions.
Supervise budgeting and implementation of school policies, documents, Forms in alignment with group goals.
Develop and maintain reports and records for digital marketing, admissions, cleaners and transport.
Lead the implementation and training of ERP systems, one drive for all schools and ensure 100% data integrity.
Coordinate with vendors for processes, including negotiation and comparative analysis of quotations.
Conduct staff training sessions on ERP systems, reporting formats, and data policies.
Maintain centralized reports using OneDrive, whatapp and via mail for daily, monthly, and yearly department performance tracking.
Successfully represented and support schools during KHDA and SPEA inspections, supporting audit and compliance readiness.
School Administrator
Shri Ram Centennial School
05.2017 - 02.2018
Implemented ERP modules across admissions, transport, time tabling for teaching loads , finance and fee collection.
Generated daily MIS reports of all departments for direct to Owner of the company on key operations and decision making and for strategy and conway to principals.
Oversaw financial processes including bank reconciliation, PDC management, loads and cash flow monitor and leading teams.
Served as the primary liaison for vendors and technical support.
Handled parent escalations and resolved concerns professionally.
Trained administrative staff on ERP usage and process adherence.
Assistant Manager – Branch Operations
Kotak Mahindra Bank
10.2014 - 03.2016
Managed day-to-day banking operations including teller services, clearing, and front desk.
Ensured compliance with internal audits and RBI regulatory frameworks.
Oversaw customer relationship management, product cross-selling, and branch supervision.
Maintained high audit ratings and efficient end-of-day processes.
Customer Service Executive
Muthoot Fincorp Ltd
04.2013 - 10.2014
Handled gold loan and secured debenture portfolios with strong revenue generation.
Provided end-to-end branch operations support, including cash handling and reporting.