SUMAN SHAHI
ABUDHABI,UAE
Summary
Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in industrial sales, providing accuracy and efficiency in day-to-day store tasks.
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sales Assistant
Waitrose & Partners
ABUDHABI, UAE
07.2022 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
WAITER
Busy Bees
POKHARA, NEPAL
05.2017 - 01.2019
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Practiced healthy and safety measures to comply with regulations.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Opened, poured and served alcoholic and non-alcoholic beverages.
- Informed customers regarding ingredients used to address allergy and dietary issues.
Education
Diploma - Management
SUBLIME HIGHER SECONDARY SCHOOL
POKHARA 01.2016 - 01.2018
Skills
- Food Hygiene Level 2
- Guest rapport
- Table service
- Customer assistance
- EPOS knowledge
- Product expertise
- Active selling
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Arabic
Elementary
Chinese (Mandarin)
Intermediate
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified sales assistant, waitrose - currently working
- food and safety Training - 1month
- Certified waiter, busy bees - 2years
singing, dancing, football, volleyball
I love to play games and dancing making peoples happy and by entertaining with different activities.
Timeline
Sales Assistant
Waitrose & Partners
07.2022 - Current
WAITER
Busy Bees
05.2017 - 01.2019
Diploma - Management
SUBLIME HIGHER SECONDARY SCHOOL
01.2016 - 01.2018
declaration
I hereby declare that the information provided in this curriculum vitae is true, complete, and correct to the best of my knowledge. I understand that any false statements or omissions may lead to disqualification from employment opportunities or termination if already employed. I authorize verification of all information provided in this document and understand the potential consequences of providing false or misleading information.
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