Sumesh Shenoy
Dubai,UAE
Summary
Accomplished technology professional with over 10 years of experience in the AV industry, specializing in technical sales, application engineering, computer programming, and networking. Demonstrates a strong balance of technical depth and commercial acumen, with proven expertise in AV systems, control platforms, enterprise management solutions, and integrated networking environments. Recognized for delivering tailored, value-driven solutions that address complex customer requirements and support successful project outcomes. A results-oriented problem solver known for guiding stakeholders through technically demanding initiatives with precision, strategic insight, and a focus on long-term client relationships and operational excellence.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work history
Sr. Control System Applications Engineer
Extron Electronics
Dubai
09.2014 - Current
- Delivered high-impact product presentations and live demonstrations to customers and end users, clearly articulating technical capabilities and demonstrating seamless integration with complex AV ecosystems, contributing directly to successful project wins.
- Led and executed advanced technical training programs for customers, end users, consultants, and contractors, ensuring deep understanding of product functionality, system architecture, and deployment best practices.
- Analyzed customer business and technical requirements to design and present customized AV and control system solutions, ensuring alignment with project objectives and successful implementation.
- Delivered end-to-end enterprise management system implementations for universities and petroleum industry clients, enabling centralized monitoring, control, and operational efficiency.
- Partnered closely with sales leadership to align product capabilities with client needs, delivering value-engineered solutions that met budget constraints while maximizing performance and long-term scalability.
- Represented the organization at international trade shows and exhibitions, showcasing Extron products and technologies, generating qualified leads, and strengthening brand visibility across global markets.
- Provided expert-level control system programming and troubleshooting support across diverse AV projects, ensuring high system reliability and exceptional customer satisfaction.
- Led end-to-end proposal development, reviewing end-user requirements, AV schematics, and commercial constraints to deliver optimized, technically compliant, and cost-effective solutions.
- Collaborated with product development teams to influence feature enhancements and product improvements, ensuring alignment with evolving market demands and maintaining a competitive technological advantage.
- Designed and developed Python-based control modules to enable advanced integration between third-party systems and Extron AV platforms, significantly improving interoperability and user experience.
- Led commissioning and deployment of enterprise management platforms, enabling centralized monitoring and control of AV and lighting infrastructures for enhanced operational efficiency.
- Implemented automated integration between in-room AV systems and room-scheduling platforms, enabling intelligent preset activation for scheduled events and improving day-to-day operational workflows.
- Architected and developed custom web-based frameworks to bridge gaps between end-user operational requirements and available AV technologies, ensuring project success and long-term client satisfaction.
Sr. Sales & Application Engineer
Crestron Electronics
Mumbai
04.2010 - 07.2014
- Achieved highest levels of customer satisfaction through the delivery of expert control system programming support across diverse projects.
- Led a six-member team across sales and technical divisions, fostering self and customer satisfaction to attain company objectives.
- Conducted site visits to thoroughly comprehend end-user issues, thereby bolstering confidence in our products and support services.
- Participated in project meetings with customers to collaboratively identify and design optimal solutions, maximizing product utilization for enhanced outcomes.
- Served as a technical trainer for Crestron Institutes, delivering comprehensive training in programming, product knowledge, and technology expertise.
- Regularly visited resellers to provide updates on new Crestron products and address emerging challenges,fostering stronger partnerships and ensuring effective support.
- Represented at international exhibition shows to showcase Crestron products, effectively generating new leads and expanding brand visibility.
Application Engineer
Crestron Electronics
Bengaluru
06.2009 - 04.2010
- Provided prompt Crestron product support to customers, addressing their inquiries and challenges via email with timely and effective responses.
- Offered expert assistance to customers with Crestron programming queries, including on-site visits to adjust their program if necessary, ensuring optimal functionality and satisfaction.
- Facilitated Crestron CTI training's focused on programming, equipping participants with essential skills and knowledge for effective system implementation.
- Provided comprehensive assistance to resellers in the programming of Crestron Home automation systems.
- Contributed to the development of customized solutions tailored to the unique needs of clients
Education
Bachelor of Engineering - Electronics & Communication
University of Calicut
India 06.2003 - 09.2007
Foundation degree - VLSI Design
RV College of Engineering
India 10.2007 - 09.2008
Foundation degree - Artificial Intelligence and Machine Learning
Indian Institute of Technology (IIT Madras)
India 12.2024 - 11.2025
Skills
Core Technical Skills
- AV Technology & Systems Design
- System Integration & Automation Solutions Development
- Computer Programming (Python, Control Modules, Scripting)
- Technical Troubleshooting & Root Cause Analysis
- Proof-of-Concept (PoC) Design & Implementation
- Machine Learning & Artificial Intelligence Applications
- Computer Networking & Infrastructure
- Cloud Platforms: AWS, Google Cloud, Microsoft Azure
- Product Presentations & Demonstrations
- Team Leadership & Collaboration
- Project & Stakeholder Management
Languages
English
Fluent
Custom
Hobbies & Interests - Book reading, Music, Badminton, Chess, Meetup
Timeline
Foundation degree - Artificial Intelligence and Machine Learning
Indian Institute of Technology (IIT Madras)
12.2024 - 11.2025
Sr. Control System Applications Engineer
Extron Electronics
09.2014 - Current
Sr. Sales & Application Engineer
Crestron Electronics
04.2010 - 07.2014
Application Engineer
Crestron Electronics
06.2009 - 04.2010
Foundation degree - VLSI Design
RV College of Engineering
10.2007 - 09.2008
Bachelor of Engineering - Electronics & Communication
University of Calicut
06.2003 - 09.2007