SUMI JOHNSON
Sr. Food Quality Assurance Specialist
Dubai
Summary
A dynamic QA professional having 18 years of Food Industry experience with expertise in implementation and maintenance of Quality, Hygiene, Health, Safety and Environment management systems. Develop and sustain Quality Management System in accordance with ISO, HACCP, GMP, SSOP and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
8
8
Certifications
5
5
Languages
Work History
Head of Quality Control
Royal Culimer Seafood Processing LLC
Dubai
05.2012 - Current
- Determining and establishing company's quality, health and safety procedures, standards and specifications
- Managed all Quality, Environmental, Health and Safety Management Systems including Food Safety, Quality Assurance and Hygiene Programs
- Recorded, analyzed, and distributed statistical information.
- Liaise with the Local Authorities and the Municipal Health Authorities
- Assessing customer requirements, ensuring that these are met and setting customer service standards
- Specifying quality requirements of raw materials with suppliers
- Development of new products and getting approval from Dubai Municipality
- Ensuring that manufacturing procedures adhere to national & international standards
- Revision and updating of QA Manual (HACCP & ISO22000 :2005)
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Writing management/technical reports and customers’ charters
- Collaborated with cross-functional teams to develop and implement process and system improvements to maximize profitability
- Monitored staff organization and suggested improvements to daily functionality.
- Supervising technical and laboratory staff
- Responsible to prepare and ensure adherence to QA budget
- Determining training needs & giving basic food safety and refresher training for the staff
- Acting as a catalyst for change and improvement in performance/quality
- Raw material and finished product quality assessment
- Devised and established SOPs
Quality Assurance Manager
Essam Shama & Partners Co. LLC
Dubai
03.2012 - 05.2013
- Had set up a new factory ESSAM SHAMA SEA FOOD at Dubai, U.A.E in 2011
- Managed all Food Safety, Quality Assurance and Hygiene Programs and functioned as a Plant Manager and looking after purchase, sale and preventive maintenance
- Managed health and safety regulatory requirements in the plant
- Implemented new quality assurance and customer service standards.
- Co coordinated with the suppliers and Handled the admin activities of the factory
- Represented the organization to customers, the public, government officials and other external sources
- Lead all Food Safety, Quality Assurance and Hygiene Programs
- Key member in the formation of HACCP plan for the new factory
- Validated, verified and Audited production GMPs and new methods, also reviewed HACCP program
- Trained the staff on Safety, hygiene, and food handling
- Coordination with Dubai Municipality.
QA In-charge Laboratory and Production
Dhofar Fisheries Industries Company
05.2007 - 08.2010
- Overall, In-charge of Laboratory
- Handling all microbiological and chemical analysis along with overall laboratory maintenance
- Monitoring production - online and evaluation of the packaging materials, Raw and Finished products
- Key member of HACCP team of the company
- Worked effectively in fast-paced environments and able to handle flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Investigated the training needs and initiated in refresher trainings to the work group about Current Good Manufacturing Practice (cGMP), Standard Operating Procedures (SOPs), Hazard Analysis Critical Control Points (HACCP) and entire Hygiene which reduced the nonconformance rate to zero
Quality Assurance In-Charge
Kerala State Co-operative Federation for Fisheries Development LTD, -Matsyafed
Kerala
09.2001 - 04.2007
- Handled the quality control department of the company
- Handled all the laboratory analysis (Microbiology and Chemistry)
- Maintaining all the records from Receive up to dispatch of the product
- Monitoring in the production online and evaluation of the finished products
- Team Lead of HACCP team of the company
- Training of personnel about Standard Operating Procedures (SOPs), Hazard Analysis Critical Control- Points (HACCP)
- Handling the Export documentation.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
QA Technologist
Nas Fisheries Pvt Ltd
Kerala
09.2000 - 09.2001
- Monitoring in the production online and evaluation of the finished products
- Documentation and record keeping
- Handling the microbiological analysis
- Member of the HACCP team of the company
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Microbiologist
Indo Cargo Surveyors Pvt Ltd
Kochi
07.2000 - 09.2000
- Handling all the Microbiological analysis of water, food and pharmaceutical products
- Maintain the records and issuing the reports
- Ordered laboratory equipment and supplies.
- Managed overall laboratory functions.
QA Technologist
Abad Exports Pvt Ltd
06.1999 - 07.2000
- Online quality checks for RM and Finished goods
- Maintained quality inspection records database.
- Handling the microbiological analysis
- Maintained lab records
- Performed regular inspections of production lines to guarantee sanitary environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Evaluated employees' compliance with personal hygiene standards and food industry's Good Manufacturing Practices.
Education
MBA - Operations
Jaipur National University
India 08.2015 - 08.2017
Bachelor of Science - Microbiology
University of Madras
India 07.1996 - 04.1999
Accomplishments
- Team leader which earned EU and Russian approvals form the competent authority for Royal Culimer Food Processing LLC, Dubai
- Carried out the key role in setting up of a new Food processing plant and attained approval from the Dubai Municipality for Essam Shama & Partners Co. LLC, Dubai
- Developed new products and retail pack styles for Royal Culimer Food Processing LLC, Dubai
- In-charge for coordination and arrangement for Essam Shama, Dubai with Dubai World Trade center to Exhibit in the Mega Event of SEAFEX, The Specialty Food Festival that held on 19th-21st November 2012 at Dubai World Trade center.
Skills
Strong analytical and presentation skillsAbility to gain results from broad spectrum of personnel
Handling of ISO 22000:2018, ISO 9001, ISO 14001 and HACCP Standards and documents
Proficient in conducting inspection
Acquaintance on FSSC, BRC, HALAL and Foodwatch (DM)
Knowledge of contemporary quality systems
Staff training and development
Competent in both internal and external audits
Certification
Food safety – Level 4 - Highfield Awarding Body for Compliance
Community Outreach and CSR
Volunteering in giving Support and Guidance to 'Planet Mars Foundation, Orphanage for Females' in Udupi, India.
Conducted CSR programs for the company along with GSL (Blood donation camp). Initiated digitalization of records and reduction of printing which achieved in saving two trees/year
Timeline
MBA - Operations
Jaipur National University
08.2015 - 08.2017
Head of Quality Control
Royal Culimer Seafood Processing LLC
05.2012 - Current
Quality Assurance Manager
Essam Shama & Partners Co. LLC
03.2012 - 05.2013
QA In-charge Laboratory and Production
Dhofar Fisheries Industries Company
05.2007 - 08.2010
Quality Assurance In-Charge
Kerala State Co-operative Federation for Fisheries Development LTD, -Matsyafed
09.2001 - 04.2007
QA Technologist
Nas Fisheries Pvt Ltd
09.2000 - 09.2001
Microbiologist
Indo Cargo Surveyors Pvt Ltd
07.2000 - 09.2000
QA Technologist
Abad Exports Pvt Ltd
06.1999 - 07.2000
Bachelor of Science - Microbiology
University of Madras
07.1996 - 04.1999