Sumina Thing
Sharjah
Summary
Ambitious Sales Associate committed to maximising customer satisfaction and driving sales performance. Implemented effective sales strategies and maintained thorough product knowledge to influence purchasing decisions. Fostered a collaborative environment, enhancing team dynamics and service excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
DANUBE HOME
SHARJAH
01.2024 - Current
- Advised customers on product range, pricing, delivery options, and warranties.
- Resolved customer complaints by listening actively and providing timely solutions.
- Met sales targets through proactive promotions, and outstanding customer service.
- Managed inventory levels and organised showroom displays for maximum visibility.
- Negotiated sales contracts with clients, discussing payment plans, and financing options.
- Demonstrated extensive knowledge of furniture specifications to guide customer decisions.
- Conducted market research to stay informed on industry trends and customer preferences.
CASHIER/HEAD CASHIER
DANUBE HOME
SHARJAH
04.2022 - 12.2023
- Created welcoming environment through friendly greetings for all customers.
- Processed transactions quickly and accurately using POS machines, enhancing checkout experience.
- Maintained up-to-date knowledge of product range, assisting customers effectively.
- Trained new staff on cashiering procedures and customer service excellence.
- Maximized customer satisfaction by providing assistance with purchase selections and promotions.
- Conducted cash drawer reconciliations daily, promptly resolving discrepancies.
- Managed queue efficiently to reduce waiting times and improve customer satisfaction.
- Issued receipts and documentation for transactions, ensuring proper record-keeping.
CASHIER
NESTO HYPERMARKET
SHARJAH
02.2020 - 02.2022
- Handled customer interactions to enhance satisfaction and loyalty.
- Managed cash register operations, including credit card transactions and cash handling.
- Processed payments accurately and provided correct change to customers.
- Addressed concerns of impatient or irritated customers during peak hours.
- Ensured balanced register at shift end through meticulous cash management.
Education
+2 - higher secondary
Guinness International College
Kathmandu, NepalSkills
- Cash handling and POS operation
- Active listening
- Time management
- Customer service
- Market analysis
- Product knowledge
- Effective communication
- Client relationship management
- Brand awareness
- Customized sales techniques and upselling expertise
- CRM proficiency
- Microsoft Office applications
Languages
English
Hindi
Nepali
Personal Information
- Passport Number: 10769148
- Passport Date Of Issue: 02/08/18
- Passport Expiry Date: 02/07/28
- Date of birth: 07/16/97
- Gender: Female
- Nationality: Nepalese
- Marital status: Single
Disclaimer
I hereby declare that the particulars furnished above are true to the best of my Knowledge and belief.
Timeline
Sales Associate
DANUBE HOME
01.2024 - Current
CASHIER/HEAD CASHIER
DANUBE HOME
04.2022 - 12.2023
CASHIER
NESTO HYPERMARKET
02.2020 - 02.2022
+2 - higher secondary
Guinness International College