SUMIT BATHLA
Dubai,United Arab Emirates
Summary
Results-oriented technology executive with 23 years of C-level experience at renowned organizations like Dubai Holding, AL Futtaim, Fawaz Alhokair, Alghanim, and Walmart. Specializing in IT strategy, Digital leadership, SAP, Oracle, ServiceNow, Salesforce, and AI, I drive transformative initiatives
Overview
24
24
years of professional experience
4
4
Large Digital Transformations
Work History
Executive Director –Digital Transformation
Dubai Holding
Dubai, United Arab Emirates
10.2019 - Current
- Collaboratively led diverse business teams to generate historic $200 million USD benefit for Dubai Holding
- Delivered seamless Digital Transformation initiative Oracle Fusion, Unifier, Kyriba, and Informatica) across 400+ entities in diverse sectors
- Led and delivered 25,000 employees onto unified Oracle Cloud Fusion ERP Platform in less than 2 years, achieving regional distinction as first company to do so
- Successfully integrated 150+ customer-facing applications through cohesive middleware solution, Informatica
- Direct leadership of 150 IT professionals, managing an annual budget exceeding $100 million USD
- Oversight of Centre of Excellence for the group, shaping Shared Service structure and contributing significantly to ongoing success through large-scale automation, Artificial Intelligence and transformation initiatives.
- Created and led successful business culture focused on performance.
Chief Information Officer
Fawaz Al-hokair (KSA)
Riyadh, KSA
04.2018 - 06.2019
- Orchestrating one of the region's most significant retail digital transformation programs
- Implementing cutting-edge cloud ERP solutions (Oracle Fusion), Retail Management systems, and Shopify eCommerce platform
- Successfully integrating all customer facing technologies like POS, Ecommerce systems and CRMs via standardized middleware, resulting in over $80 million USD in benefits for the Group within one year
- Developed Digital strategy for the group for achieving an additional 30 Mn USD revenue
- Digitizing processes and enhancing the customer experience through transformation initiative.
General Manager – IT (CIO- Retail, Real Estate & Digital)
Al Futtaim Group
Dubai, UAE
09.2012 - 04.2018
- Changed the IT department's role from 'Service Provider' to 'Strategic Business Partner.' Created and carried out an extensive business transformation program
- Implemented critical strategies and large-scale transformation programs, such as ERP, CRM, gift cards, e-wallets, and e-commerce and created a value of over 50 Mn USD
- Completed the delivery of the 'SAP' back-office transformation program across all nations in less than two years, increased operational efficiency by 30%
- Pioneered the creation and application of infrastructure and solutions for shopping centers.
Sr. BSM (CIO – Retail & Consumer Finance)
Alghanim Industries (Kuwait)
Kuwait City, Kuwait
09.2010 - 09.2012
- Oversaw the Retail & Distribution group's large-scale SAP Business Transformation project, delivered this on time and achieved 20% efficiency
- Led the initiative to launch www.xcite.com.kw, an online storefront and created a revenue channel for generating over 20 Mn USD in first year
- Created and implemented a thorough IT strategy and roadmap
- Created SAP Centre of Excellence and created vertically specific templates for the Alghanim Group's manufacturing, retail, and industrial companies
- Successfully oversaw international rollouts and project planning.
- Created and led successful business culture focused on performance.
Manager IT, Head- Business Technologies
Wal-Mart International (USA, India)
Bentonville, USA
09.2007 - 09.2010
- Delivered all the IT projects on time and created a value of over 100 MN USD through introducing new ways of working and Business process reengineering
- Oversaw the infrastructure and application configuration and successful deployment of Wal-Mart Retail/Wholesale and Cash Carry systems
- Created thorough strategies and plans for implementing solutions in finance, merchandising, operations in stores, replenishment, and logistics.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Head IT & Innovation
TCNS Clothing. (W Brand India)
Delhi, India
09.2004 - 09.2007
- Led the organization's successful adoption of a Business Transformation Project (SAP)
- Developed transformational strategies and initiatives and created a value of over 5 MN USD
- Delivered highly impactful CRM and Integrated Supply Chain initiatives
- Strategically engineered cost avoidance initiatives and established a robust replenishment system.
Head IT
Barista Coffee Company Ltd.
Delhi, India
04.2001 - 09.2004
- Responsible for managing the IT landscape across the company
- Implemented SAP for Business and delivered efficiency increase by 20%.
- Analysed system and software requirements to meet operational needs.
Service Manager
Compaq (Now known as HP)
Delhi, India
10.1999 - 04.2001
- Responsible for managing SLAs with customers, Pre-Sales activities, and providing support to all IT related demands.
- Identified service gaps, developing plans to strengthen or expand offerings.
Education
Some College (No Degree) - Arificial Intelligence
MIT Management
Cambridge 01.2023 - 04.2024
Computer Engineering - IT
Technical Board
Haryana 01.1996 - 04.1999
Some College (No Degree) -
IIM
Ahmedabad 01.2014 - 04.2015
Skills
- IT Strategy
- Digital Transformation
- Business Transformation
- Culture Transformation
- Engaging leadership style
- IT Budgeting
- Program Management
- ERP (SAP, Oracle, Microsoft)
- Artificial Intelligence
- Robotic Process Automation
- Real Estate, Retail, FMCG, Leasing, Hospitality, Facility Management
- Governance
- Cyber Security
- Change Management
- Customer Experience Enhancement
- Application Delivery
- Infrastructure Management
- Integration
- E-commerce
- Digital Platforms
- Integrative negotiation
- Contract management
- Strategic thinking
- People-oriented
- High-value project management
- C-suite experience
Accomplishments
• Successfully completed large-scale digital transformation program for 450+ Dubai Holding companies, generating $200 million+ in revenue.
• Led implementation of strategic transformation projects including Backoffice, Digital, and Culture Transformation, in coordination with the Board of Directors.
• Oversaw transformation projects across multiple countries, achieving $50 million+ annual savings through shared service consolidations, cloud transformation, and digital initiatives.
• Executed over five full-life cycle business transformation projects, creating $100 million+ value through integration, disruption, innovation, and optimization.
• Developed Micro Service architecture to support company growth and agility in collaboration with Enterprise and Solution Architects.
• Established and managed a customer-focused, goal-oriented team of over 200 members across various locations.
• Implemented global procurement program leveraging group's purchasing power to reduce costs and saved over 20 Mn USD in first year.
Languages
English
Native
Hindi
Fluent
Timeline
Some College (No Degree) - Arificial Intelligence
MIT Management
01.2023 - 04.2024
Executive Director –Digital Transformation
Dubai Holding
10.2019 - Current
Chief Information Officer
Fawaz Al-hokair (KSA)
04.2018 - 06.2019
Some College (No Degree) -
IIM
01.2014 - 04.2015
General Manager – IT (CIO- Retail, Real Estate & Digital)
Al Futtaim Group
09.2012 - 04.2018
Sr. BSM (CIO – Retail & Consumer Finance)
Alghanim Industries (Kuwait)
09.2010 - 09.2012
Manager IT, Head- Business Technologies
Wal-Mart International (USA, India)
09.2007 - 09.2010
Head IT & Innovation
TCNS Clothing. (W Brand India)
09.2004 - 09.2007
Head IT
Barista Coffee Company Ltd.
04.2001 - 09.2004
Service Manager
Compaq (Now known as HP)
10.1999 - 04.2001
Computer Engineering - IT
Technical Board
01.1996 - 04.1999
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Personal Information
- Date of birth: 01/01/1980
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa Status: Golden Visa
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