Summer Yahia
Administrator
Abu Dhabi, Alreem Island
Summary
Dedicated administrator professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Students' Affairs Coordinator
International Community School
ABUDHABI
07.2021 - 05.2022
- Orison System (create student file, update school reports using Crystal Reports, update students' information and contacts, ...)
- ESIS System (create new eSIS file for KG1 students and students who are transferring from outside the country, withdraw students who transferring to outside the country, upload students' marks, upload students' behavior, assigning students' homerooms, ...)
- Coordinate with the section advisors to ensure that the the attendance is uploaded accurately to eSIS System
- Create analysis and reports for the students' data to be shared with the management
- Complete the registration process from the beginning till the end
- Updating the online admission form and make sure that it match school requirement and easy for parents to apply based on their feedbacks
- Coordinate with different departments to ensure the registration process is working smoothly (Accounts, Academic, IT, ...)
- Communicating with ADEK to complete all tasks required by their side.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Conducted research, gathered information from multiple sources and presented results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
School Registrar
Elite Private School
02.2020 - 06.2021
- Orison System (create student file, update school reports using Crystal Reports, update students' information and contacts, ..
- ESIS System (create new eSIS file for KG1 students and students who are transferring from outside the country, withdraw students who transferring to outside the country, upload students' marks, upload students' behavior, assigning students' homerooms, ..
- Complete enrollment and registration process from the beginning till the end
- Train the other registrars to do all the previous tasks.
- Increased school registrations over 15% with improved promotional approaches, outreach strategies and parent engagement plans.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Improved operations through consistent hard work and dedication.
- Handled 50 calls per day to address customer inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked flexible hours across night, weekend and holiday shifts.
Students' Affairs Coordinator
Summit International School
Abu Dhabi
08.2015 - 08.2017
- Orison System (create student file, update school reports using Crystal Reports, update students' information and contacts, ...)
- ESIS System (create new eSIS file for KG1 students and students who are transferring from outside the country, withdraw students who transferring to outside the country, upload students' marks, upload students' behavior, assigning students' homerooms, ...)
- Complete the registration process from the beginning till the end
- Upload activities to OSL system
- Monitor staff attendance
- Conducted research, gathered information from multiple sources and presented results.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
ICT Teacher
International Community School
Abu Dhabi
09.2014 - 08.2015
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Planned and implemented curriculum to teach up-to-date technology to 300 students.
- Invigilated and graded projects, quizzes and examinations.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Administrative Assistant
Yas Academy School
Abu Dhabi
09.2012 - 08.2013
- Working with Esis
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Designing and executing all school posters and invitations that are directed to all school's clients and stakeholder
- Giving lectures for teachers on how to use MS Office programs efficiently
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Edited documents to improve accuracy of language, flow and readability.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Interacted with vendors to purchase and set up equipment and services.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Offered technical support and troubleshot issues to enhance office productivity.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Set up conference rooms, technology and materials to facilitate meetings.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Computer Teacher and IT Manager
Al Ma'ali International Private School
Abu Dhabi
09.2009 - 06.2010
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Planned and implemented curriculum to teach up-to-date technology to 1500 students.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Invigilated and graded projects, quizzes and examinations.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Computer Teacher
Ministry of Education
08.2005 - 02.2008
- Use eduwave system to enter information about teachers and students, and enter students marks
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Teach teachers how to use the eduwave system
- Write yearly, monthly and daily plans.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Maintained orderly classroom stocked with appropriate supplies.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Invigilated and graded projects, quizzes and examinations.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Onboarded new temps by entering employee information into systems.
- Drove operational improvements which resulted in savings and improved profit margins.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Trainer and IT Manager
Malka Knowledge Station
08.2004 - 01.2008
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Introduced standardized training for cohesive learning environments.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed effective training plans based on department needs and objectives.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Prepared and presented supplementary learning material to support structured lessons.
- Monitored participant workflow and behaviors throughout training process.
- Educated clients on proper use of products and systems.
Education
Bachelor of Science - Computer Science and Information System
Jordan University of Science And Technology
Jordan 05.2000 - 05.2004
High School Diploma -
Malka Secondary School
Jordan 05.1999 - 05.2000
Skills
Data Management
Communication Skills
Attention to Detail
Problem-Solving
Analytical and Critical Thinking
Decision-Making
Organization and Time Management
Interpersonal Communication
Assessing students
Timeline
Students' Affairs Coordinator
International Community School
07.2021 - 05.2022
School Registrar
Elite Private School
02.2020 - 06.2021
Students' Affairs Coordinator
Summit International School
08.2015 - 08.2017
ICT Teacher
International Community School
09.2014 - 08.2015
Administrative Assistant
Yas Academy School
09.2012 - 08.2013
Computer Teacher and IT Manager
Al Ma'ali International Private School
09.2009 - 06.2010
Computer Teacher
Ministry of Education
08.2005 - 02.2008
Trainer and IT Manager
Malka Knowledge Station
08.2004 - 01.2008
Bachelor of Science - Computer Science and Information System
Jordan University of Science And Technology
05.2000 - 05.2004
High School Diploma -
Malka Secondary School
05.1999 - 05.2000