Sunayna Ayoob
Dubai,UAE
Summary
Dedicated professional with a strong foundation in administrative skills and a proven track record of customer service excellence. Demonstrates effective communication and time-management abilities, ensuring tasks are completed with time efficiency and precision. Proficient in computer literacy, contributing to streamlined operations and enhanced productivity. Committed to maintaining a positive attitude while pursuing opportunities for career advancement in dynamic environments.
Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.
Overview
5
5
years of professional experience
Work History
Administrative assistant
DM Consultants
Dubai, UAE
11.2021 - 06.2024
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Updated company databases by inputting new employee contact information and employment details.
- Submitted timely reports which provided critical updates on various projects.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Expedited document filing system with a new, organised method.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
Administrative assistant
Janaseva Kendra
Kochi, India
03.2019 - 07.2021
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Facilitated internal communication.
- Maintained stock levels to avoid shortages in office supplies.
- Organised client meetings, prepared agendas and took detailed minutes.
Education
Bachelor of Arts -
MG University
Kerala, India 01.2016 - /2019
Skills
- Administrative skills
- Positive attitude
- Time-management
- Time efficiency
- Effective communication
- Computer literacy
- Customer service excellence
Languages
English
Upper intermediate
Malayalam
Native
Hindi
Intermediate
Timeline
Administrative assistant
DM Consultants
11.2021 - 06.2024
Administrative assistant
Janaseva Kendra
03.2019 - 07.2021
Bachelor of Arts -
MG University
01.2016 - /2019
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