SUNDARAM CHIDHAMBARAM
Dubai
Summary
Ambitious Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
4
4
years of professional experience
Work History
General Manager
VNCT GLOBAL
Dubai
04.2021 - Current
- Drove organisational goals by effectively and efficiently identifying and solving complex strategy problems.
- Enhanced Sales development process as well as implemented and trained more than 45 employees.
- Communicated with Sales and C R M department to ensure business was meeting daily and monthly forecasts.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Increased profits by developing, initiating, and managing Sales team.
- Served an instrumental role in organisational transformation and implementation
- Created effective organisational systems for reports, agendas, contracts and records.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Generated precise, thorough reports detailing project information and predictions, enabling careful progress monitoring.
- Managed, hired and trained high-performing sales and support team while maximising profitability by setting performance benchmarks for customer service, cost control, revenue and profits.
Assistant General Manager
VNCT GLOBAL
Dubai
06.2020 - 03.2021
Business Head
VNCT GLOBAL
Dubai
06.2019 - 05.2020
Sales Manager
VNCT GLOBAL
Dubai
07.2018 - 05.2019
Sales Executive
VNCT GLOBAL
Dubai
11.2017 - 06.2018
Education
Bachelor of Engineering Technology - Civil Engineering Technology
Chettinad College of Engineering & Technology
Karur, Tamilnadu - India05.2017
Skills
- Sales expertise
- Strategies and goals
- Team standards
- Organised and efficient
- Leadership and team building
- Sales planning and implementation
- Customer service-oriented
- Consistently meet goals
- Decision Making
Timeline
General Manager
VNCT GLOBAL
04.2021 - Current
Assistant General Manager
VNCT GLOBAL
06.2020 - 03.2021
Business Head
VNCT GLOBAL
06.2019 - 05.2020
Sales Manager
VNCT GLOBAL
07.2018 - 05.2019
Sales Executive
VNCT GLOBAL
11.2017 - 06.2018
Bachelor of Engineering Technology - Civil Engineering Technology
Chettinad College of Engineering & Technology
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