Sundari Maheta
Vadodara
Overview
10
10
years of professional experience
3
3
Languages
Work History
Customer Relation Executive
HiRISE MOTORS
05.2022 - Current
- Efficiently call handling call transferring and communicating with clients
- Lead reporting and quality check up.
- Follow up of customer complaints, scripts and outboard calling.
- Maintaining of Job cards and Periodical Data Analysis of Customer Complaints and its solutions.
- Customer satisfaction by providing on time Services and supports.
- Achievement of monthly Task by approaching maximum customer reviews and feedback.
Customer Relation Executive
CROWN SUZUKI MOTORS
04.2019 - 01.2022
- Routine Report to the administrative lead or office manager for daily updates regarding accomplishments, and any issues requiring attention.
- Manage daily administrative tasks, including answering phones, scheduling, and organizing documents.
- Coordinate team meetings events and prepare agendas.
- Assist in project management by tracking deadlines and facilitating communication.
- Liaise with vendors and clients, providing excellent customer service. Maintain office supplies and manage inventory.
HR Administration
UAE EXCHANGE
01.2016 - 01.2018
- Human resource Team development and implementation of Recruitment strategies. periodical manage of job postings and conduct interviews.
- Address employee concerns, Mediate disputes and ensure a positive and productive work environment.
- Development and implementation of performance appraisal systems.
- Provide Supporting Training and feedback of employee.
- Managing of employee compensation benefits packages and payroll administration.
- Address on all applicable labor laws and regulations. Minimizing of legal risks.
- Development and Implementation of HR policies.
- Initiatives to enhance employee morale, motivation and overall job.
- Maintaining of accurate employee records and data integrity.
- Brijesh01maheta@outlook.com
- +919054317079
- Vadodara, India, 288/Vijay Nagar Tarshali
Education
MBA - HR Administration
Prasad Institute Of Technology
Jaunpur, U P01.2015
B. A - undefined
UP BOARD
01.2009
HSC - undefined
UP BOARD
01.2006
S. S. C. - undefined
UP BOARD
01.2004
Skills
Leadership skills and organization skills
Customer feedback analysis
Complaint handling
Client retention strategies
Up-selling techniques
CRM software proficiency
Interests
Reading, Writing, Music
Timeline
Customer Relation Executive
HiRISE MOTORS
05.2022 - Current
Customer Relation Executive
CROWN SUZUKI MOTORS
04.2019 - 01.2022
HR Administration
UAE EXCHANGE
01.2016 - 01.2018
B. A - undefined
UP BOARD
HSC - undefined
UP BOARD
S. S. C. - undefined
UP BOARD
MBA - HR Administration
Prasad Institute Of Technology