Sunhar Saifudhin
IT Professional
Sharjah
Summary
A commercially astute IT professional with ample experience in design, support administration and implementation in system administration, server security, backup and recovery. 10+ years of comprehensive IT experience with windows system administration. Responsible for installation and maintenance of servers and workstation. Experienced in adjudicating software and network projects, detailed oriented, time-driven to meet deadlines, able to multi-task workload, a team player, forethoughtful in planning to minimize risk and able to work overtime to keep a project on its timeline .
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Progression , IT-Operations Manager
ZERCO Middle East Service
Sharjah
09.2020 - Current
- Understanding client’s requirement and studying on how to meet their requirements
- Providing best feasible solution to client according to their requirement
- Coordinating with internal resources and third party/vendors for flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and budget
- Manage relationship with client and all stakeholders
- Establishing and maintaining relationship with third parties/vendors
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Increased profit by streamlining operations.
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified procedure or process changes required to improve performance and productivity.
- Evaluated suppliers to maintain cost controls and improve operations.
IT in Charge
Speed House Group of Companies
Ajman
02.2014 - 03.2020
- Successful in monitoring system performance and determining operational issues to ensure smooth running of IT department
- Managing ERP & CRM
- Strengthening IT infrastructure through to implement new technologies
- Performing routine audits of systems and software
- Manage IT budgets and expenditure on hardware and software
- Procurement of IT hardware, software and maintenance of products & services
- Responsible for training new staff
- Maintaining proper documentation of changes regarding users, functions & systems
- Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony
- Recommending and implementing improvements and efficiencies
- Management of server software and associated backup routines
- To evaluate, test, advise, train and support I.T related projects
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Administrator
Pride Group of Companies
Dubai
10.2008 - 01.2014
- Installation & Management of Microsoft server
- Maintaining users and their rights in Active directory
- Data and Printers sharing between systems with security
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Oversaw development and implementation of improvements to support and network operations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Education
Bachelor - Computer Science
Calicut University
Calicut 07.2006 - 05.2009
Diploma in Computer Engineering - Computer Engineering
Kerala Technical Institution Board
Calicut 06.2001 - 05.2004
Skills
IT Infrastructure & Communication Systems
undefinedCertification
Microsoft Certified Professional
PROJECTS HANDLED
· ERP Implementation (Epicor, ePromise, ZOHO, Focus, etc.)
· RFID Implementation (Exark, Zebra, Honeywell)
· Security System implementation
· Microsoft Office 365 migration
· Active & Passive network
· Implementation of vending machine
· Implementation of Footfall solution
Skills Summary
• Network/Server Administration
• Cyber security
• ERP Management
• IT Infrastructure Maintenance
• IT Support & Administration
• Backup and Data recovery
• IT Governance
• Client Support & Training
• Hardware/Software Installation
• Troubleshooting system/network issues
• Email Administration
• Monitoring Network Performance
• Technical Report Writing
• Time Management & Organizational Skills
Timeline
Progression , IT-Operations Manager
ZERCO Middle East Service
09.2020 - Current
IT in Charge
Speed House Group of Companies
02.2014 - 03.2020
IT Administrator
Pride Group of Companies
10.2008 - 01.2014
Bachelor - Computer Science
Calicut University
07.2006 - 05.2009
Diploma in Computer Engineering - Computer Engineering
Kerala Technical Institution Board
06.2001 - 05.2004
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