Sunil Das
Al-rigga , Dubai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Service Crew Member
La Michoacana Plus
City Centre Deire
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Restaurant Waiter
VIP Restaurant
Kathmandu, Nepal
01.2018 - 07.2023
- Excellent communication skills, both verbal and written.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow wait staff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Lemon Tree Restaurant And Bar
Cashier
Pokhara,Nepal
07.2014 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Higher Secondary Education Board - Business Management
People's Campus
Kathmandu,Nepal2014
School Leaving Certificate -
Ex-Army Public Secondary School
Pokhara, Nepal 2012
Skills
- FLUENT IN LANGUAGE
- Customer Service
- Strong Work Ethic
- Team Collaboration
- Verbal and written communication
- Cleanliness and hygiene
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)
Timeline
Service Crew Member
La Michoacana Plus
09.2023 - Current
Restaurant Waiter
VIP Restaurant
01.2018 - 07.2023
Lemon Tree Restaurant And Bar
Cashier
07.2014 - 12.2017
Higher Secondary Education Board - Business Management
People's Campus
School Leaving Certificate -
Ex-Army Public Secondary School