Shahana Abdul Vaheed Shiyas

 Have been in charge of creating and maintaining policies and procedures so the pharmacy operates efficiently.

 Performed in supporting staff with completing various administrative duties,like preparing quotation for patients.

 Assists the pharmacist in dispensing medicine and maintaining records , charges and inventory control.
 Co-ordinates removal of all outdated and unusable items from inventory.Sends outdated and unusable medications details to selected returns company for reimbursement.
 Monitors and resolves customer service inquires according to standards set .
 Assists in training new employees , pharmacy trainees in clinical activities.
 Participates in and supports projects being conducted such as CME’s.
 Patient round involved in various disciplines coming together to discuss the patient conditions and coordinates care.
 Performed daily activity rounds , including investigating patient wellness and comfort and closely reviews medication administration record.
 Have successfully maintained in reducing the waiting time of costumers.
 Have been performing daily submission of e-claims of pharmacy in the insurance department.