SUNNY SEBASTIAN
Dubai
Summary
Warehouse & Logistics Supervisor with 5+ years of experience in receiving, putaway, picking, sorting, packing, and dispatch operations. Experienced in managing 300+ warehouse staff and 3P manpower while meeting KPI, SLA, productivity, and accuracy targets. Skilled in outbound operations, shipment accuracy, loading supervision, documentation control, and real-time performance monitoring. Proficient in WMS systems for Shine, Cherry, Jetour, and IKEA projects. Strong in SOP compliance, error reduction, root-cause analysis, continuous improvement, and warehouse safety management.
Overview
6
6
years of professional experience
Work History
Warehouse Supervisor
JD.COM Jingdong International Middle East FZE
06.2025 - Current
- Supervised daily picking operations, effectively managing 300+ operators per shift to meet production targets.
- Delivered 1.10 lakh+ pieces picked per shift while maintaining high accuracy and quality standards.
- Monitored and maintained key performance indicators including KPI, SLA, pick rate, and order accuracy.
- Managed and coordinated 3P manpower, handling shift planning, performance tracking, and daily workforce allocation.
- Prepared weekly and monthly rosters for 3P staff based on workload, SKU volume, and operational requirements.
- Worked extensively on WMS systems across Shine, Cherry, Jetour, and Shein projects to manage real-time order flows.
- Ensured barcode scanning accuracy and strict SOP compliance across all picking activities to reduce errors.
- Conducted shift briefings, task allocation, and real-time productivity monitoring for smooth workflow execution.
- Performed root-cause analysis for miss-picks, shorts, and errors, implementing corrective and preventive actions.
- Coordinated closely with Inventory, Quality, and Dispatch teams to ensure seamless outbound operations.
Warehouse supervisor
T. CHOITHRAM & SONS
02.2024 - 05.2025
- Supervised daily outbound logistics operations in the Frozen Department, ensuring all temperature-controlled shipments were dispatched accurately and on time.
- Verified outbound frozen goods against picklists and sales orders, checking correct quantity, product batch, expiry date, and temperature integrity.
- Led and managed a team of 100+ pickers and loaders, assigning tasks, monitoring performance, and ensuring compliance with frozen-handling SOPs.
- Ensured proper handling, cross-checking, and cold-chain compliance to minimize errors, spoilage, and product damage.
- Oversaw safe, efficient, and temperature-controlled loading operations, optimizing vehicle space while maintaining product quality.
- Monitored key KPIs including order accuracy, dispatch time, cold-chain maintenance, loading efficiency, and delivery compliance.
- Managed all outbound documentation—invoices, delivery notes, trip sheets, and temperature logs—ensuring full audit readiness.
- Investigated and resolved outbound discrepancies, coordinating with Inventory, QA, and Operations for corrective actions.
- Handled returned and rejected frozen goods, ensuring correct re-shelving, quarantine, or disposal as per company policies.
- Enforced HACCP, QHSE, hygiene, and cold-chain standards through regular inspections, log reviews, and compliance checks.
Quality Assurance /Production Supervisor
Extraweave Pvt Ltd
08.2019 - 01.2024
- Monitored production processes to ensure compliance with quality standards and specifications.
- Identified and rectified product defects through corrective actions, maintaining consistent quality.
- Ensured adherence to industry regulations, workplace safety standards, and company policies.
- Led plant staff by assigning tasks and monitoring performance to achieve production goals.
- Developed and executed production schedules to meet deadlines and align with objectives.
- Introduced process improvements to eliminate bottlenecks, enhancing productivity and reducing costs.
- Implemented safety protocols to maintain a safe working environment and ensure compliance.
- Collaborated with quality assurance, logistics, and procurement departments for seamless operations.
Education
MBA - Production and Supply chain management
12.2025
BA - SOCIOLOGY
09.2024
Diploma - AUTOMOBILE AC & ELECTRICAL
Skills
- Production planning and inventory control
- KPI & SLA Management
- Team leadership and performance monitoring
- Quality assurance and final product inspection
- Shift Planning
- Process improvement strategies
- Logistics coordination and warehousing knowledge
- WMS Systems
- SOP compliance
- Time management skills
- Quality assurance
- Performance monitoring
- Logistics coordination
- HSE / Safety Compliance
- Excel proficiency
- Cross-Functional Coordination
Timeline
Warehouse Supervisor - JD.COM Jingdong International Middle East FZE
06.2025 - Current
Warehouse supervisor - T. CHOITHRAM & SONS
02.2024 - 05.2025
Quality Assurance /Production Supervisor - Extraweave Pvt Ltd
08.2019 - 01.2024
IGNOU - BA, SOCIOLOGY
PSN - Diploma, AUTOMOBILE AC & ELECTRICAL
Bir Tikendrajit University - MBA, Production and Supply chain management