Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic
SUPRITA JHA

SUPRITA JHA

Abu Dhabi

Summary

Diligent Human Resource Manager with 15 years of experience aiding impactful HR strategy for continued company progression. Consistently meeting compliance targets through thorough policy development and expert implementation.

Overview

16
16
years of professional experience
1
1
Certification

Work history

Performance Management and T&D Manager

Index Exchange
Abu Dhabi, Abu Dhabi
04.2024 - Current
  • Managing end to end Performance Management Cycle for Index Exchange
  • Preparing and updating KPI library for Index Exchange
  • Training Managers on setting SMART goals for their team
  • Ensuring periodic performance reviews for staffs
  • Assessing knowledge and skills gaps, creating opportunities to fuel improvement
  • Identifying Hi potential & STAR performers through 9 box grid model
  • Preparing Annual Training Plan and Calendar
  • Upskilling staff through targeted training opportunities, enhancing team capabilities
  • Registering Emirati Staffs for EIF trainings and ensuring 100% participation of team members
  • Conducting Pre and post assessments to gauge the training effectiveness
  • Maintaining Training records and register
  • Streamlining processes to improve and optimize HR operations
  • Drafting procedural statements and guidelines for company-wide use as per the requirement
  • Implementing & driving Succession Planning through Performance & Potential Matrix
  • Conducting IDP meetings
  • Implementing & driving Career Development Plan
  • Designing, Implementing and driving competency framework
  • Conducting Competency Assessments
  • Creating learning contents on E learning platforms
  • Ensuring compliance with Central Bank’s requirement on HR procedures
  • Updating Performance and training related details on CBUAE portal
  • Working on Monthly/ Quarterly/Biannual/Annual reports and dashboards
  • SPOC for CBUAE communications
  • SPOC for EIF team




Performance Management Lead

Royal Technology Solutions
Abu Dhabi, UAE
10.2023 - 03.2024
  • Collaborated with management to develop and implement Key Performance Indicators, improving productivity and growth in line with key business objectives.
  • Designed and executed performance frameworks and processes to support delivery of key objectives.
  • Maintained data security and confidentiality for compliant performance monitoring.
  • Encouraged Staff to set SMART goals, providing support and accountability to help achieve objectives.
  • Prepared balanced scorecards for the organization and departments
  • Conducted thorough Job analysis and Created KPI Library for the organization
  • Prepared SOP for Performance Management System in the organization
  • Designed and implemented Probation evaluation system for the organization
  • Conducted internal surveys to understand the pain areas and accordingly proposed improvement plans. to management
  • Developed succession planning
  • Trained managers on Goal setting and performance management system

HR specialist

Altrad Adyard - EPC Oil & Gas Firm
Abu Dhabi, UAE
01.2020 - 10.2023
  • Successfully led Performance Management cycle for Adyard
  • Set up 9 Grid Box Matrix to identify high potential employees
  • Conducted Succession Planning & Career Planning
  • Developed Competency Library for AMS team
  • Developed Competency Library for HSE Critical Roles in Adyard
  • Discussed Manpower Requisitions and Job Specifications with the Hiring Managers
  • Formulated detailed job descriptions
  • Sourced the talent pool through various Job portals
  • Interviewed Candidates as per the required competencies & maintained their data base
  • Used web-based technology to analyze the hiring trends, posted job vacancies and followed up with candidates during the hiring process
  • Conducted Psychometric analysis
  • Revised Recruitment policies & ensured fair employment practices are implemented
  • Onboarded the candidate
  • Led Competency based Talent Acquisition for Adyard
  • Led Manpower planning for Projects
  • Prepared & presented monthly HR Dashboards
  • Updated & prepared policies & processes annually
  • Enhanced workplace equality through tactical recruitment and training development.
  • Developed robust recruitment processes for Adyard
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
  • Coordinated reference and background checks for compliance with right-to-work guidelines.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Coached candidates through interview process to secure top roles.
  • Advertised job vacancies through online platforms.
  • Attracted top candidates using social media networking.
  • Reduced staff turnover through employee engagement.
  • Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Developed HR reports and dashboards for management.
  • Identified skills and knowledge gaps, organizing succession planning to meet organizational needs.


HR Business Partner

Falcor Engineering & Contracting(EPC/ OIL AND GAS FIRM
Abu Dhabi, UAE
06.2017 - 12.2019
  • Headed the HR Department
  • Led Job Evaluation
  • Designed Compensation & Benefits
  • Introduced & Managed Performance Management Cycle
  • Led Employee Engagement
  • Attendance & Payroll Management
  • HR Operations Management
  • Led Talent Acquisition
  • Led high-performing teams and developed organizational leadership capacity.
  • Developed bonus and incentive programs to drive employee performance.
  • Analyzed market data to create competitive compensation and benefits packages.
  • Reduced staff turnover through improved performance development programs
  • Wrote and maintained employee handbook covering company policies and mission statement.
  • Facilitated new hire on-boarding programs by scheduling training initiatives, resolving issues and processing paperwork.
  • Improved business HR policies by guiding and collaborating with managers.
  • Maintained precise, detailed staff and company records for thorough reference.
  • Advised line managers on correct disciplinary procedures for compliant issue resolution.

BU HR

Capgemini, IT MNC
Mumbai, INDIA, France
02.2014 - 03.2016
  • Performance & Competency Management
  • Handled Grievances
  • Resolved Employees queries as per the SLAs
  • Created HR Dashboards
  • Employee Engagement
  • Worked on Ongoing Performance and Coaching Feedback system and ensured to close the activity on quarterly basis
  • Managing queries on Onsite staffs (staffs who are deputed in USA or Europe)
  • Highlighted performance issues to reduce gaps and enable aligned tracking with current business plans
  • Identified skills and knowledge gaps through competency assessment
  • Performed regular performance appraisals, working with individuals to devise plans towards making necessary
  • Handled disciplinary actions and terminations.
  • Collated staff and company performance data and communicated to management for appraisal.
  • Prepared HR dashboards for management team

Senior Executive HR

Hinduja Global Solutions
Mumbai, Bangalore, INDIA
08.2012 - 01.2014
  • SPOC for employees’ grievances
  • Conducted regular skip level meetings with teams
  • Led Rewards and recognition
  • Conducted Early warning signals exercise for each team.
  • Empowered management teams to embody company vision and deliver award-winning leadership
  • Oversaw daily HR operations to foster seamless execution of service delivery initiatives
  • Cultivated strong work culture and high standards to drive employee retention and performance
  • Created and led successful business culture focused on performance
  • Designed industry-leading employee engagement and recognition programs
  • Reviewed hiring criteria to detect and eliminate bias
  • Educated line managers on policy and process changes for implementation.
  • Organized events and campaigns to raise awareness and celebrate diversity.
  • Created succession plans and promotion paths for staff
  • Wrote and maintained employee handbook covering company policies and mission statement
  • Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence
  • Screened candidates with thorough application and resume reviews
  • Advertised vacant roles on social media platforms to better connect with emerging professionals
  • Coordinated staff performance appraisals

Senior Executive Hr

Hinduja Global Solutions
Durgapur, India
06.2009 - 01.2012
  • Improved staff retention and morale with consistent performance evaluations and team-building incentives
  • Managed team performance, celebrating successes and identifying areas to improve
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Independently managed recruitment, employee motivation and training
  • Maintained organizational compliance with applicable legislation and regulations
  • Oversaw daily operations to foster seamless execution of service delivery initiatives.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Hired exceptional candidates and effectively led staff to maximize productivity and eliminate process lags.
  • Trained and mentored managers to cultivate cohesive leadership team.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Implemented improved staff development initiatives for maximized employee retention.
  • Developed employee engagement programs, boosting morale and reducing turnover rates.
  • Developed robust recruitment processes for high-performing operational teams.
  • Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
  • Investigated and documented workplace grievances to eliminate future incidents.
  • Established personnel policy and processes to meet key business objectives.
  • Provided one-to-one coaching sessions to identify relevant training opportunities.
  • Interviewed and hired staff fitting job and team requirements.
  • Interacted with wide range of customers whilst demonstrating strong interpersonal abilities.
  • Delivered friendly assistance with new hires throughout interviewing and hiring processes.
  • Produced accurate, reliable reports for management monitoring of personnel activity.
  • Coordinated employee exit interviews and paperwork.
  • Ensured team alignment by assisting with HR policy and procedure development.
  • Devised improved file storage methods for ease of document retrieval
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimize team operations

Education

MBA - HR

Sikkim Manipal Institute of technology
Sikkim
2008

BACHELOR'S DEGREE - SCIENCE

Burdwan University
2006

Skills

  • Talent Management through 9 grid matrix
  • Balance Scorecard expert
  • Performance Management
  • Job Analysis and evaluation
  • Competency Mapping & Assessment
  • Succession Planning


Accomplishments

  • Implemented Performance management system from scratch
  • Implemented Succession Planning Process in Index Exchange LLC
  • Implemented SAP B1 HR MODULE for Falcor
  • Led ADNOC HSE Competency for Adyard
  • Reduced Attrition by 10 % in HGS
  • Awarded as Best Hr by client
  • Awarded as employee of the quarter by HGS

Certification

  • CHRM (CPD certified)
  • Certified Performance Management Professional
  • Certified Competency Mapping and Assessment Professional
  • Certified in labor and employment law in UAE
  • Certified in building Balanced scorecards
  • Certified in Succession Planning
  • Associate CIPD level 5 - Pursuing
  • Certified Compensation and Benefits Manager

Timeline

Performance Management and T&D Manager

Index Exchange
04.2024 - Current

Performance Management Lead

Royal Technology Solutions
10.2023 - 03.2024

HR specialist

Altrad Adyard - EPC Oil & Gas Firm
01.2020 - 10.2023

HR Business Partner

Falcor Engineering & Contracting(EPC/ OIL AND GAS FIRM
06.2017 - 12.2019

BU HR

Capgemini, IT MNC
02.2014 - 03.2016

Senior Executive HR

Hinduja Global Solutions
08.2012 - 01.2014

Senior Executive Hr

Hinduja Global Solutions
06.2009 - 01.2012

MBA - HR

Sikkim Manipal Institute of technology

BACHELOR'S DEGREE - SCIENCE

Burdwan University

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SUPRITA JHA