Seasoned Business Analyst and Technical Writer with over 12 years of comprehensive experience in the technology sector and 3 plus years of experience in business analysis. Proficient in conducting thorough requirement analysis, identifying key insights, managing scope creep, translating complex business requirements into actionable plans, and developing technical documentation.
Designed and developed learning content using instructional design strategies in a variety of methods including instructor-led, web-based, and virtual training.
Tools: Audacity, Articulate Presenter, Articulate Quizmaker, Articulate Storyline, and Camtasia.