Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Supriya Ananth

Supriya Ananth

Dubai,United Arab Emirates

Summary

Seasoned Business Analyst and Technical Writer with over 12 years of comprehensive experience in the technology sector and 3 plus years of experience in business analysis. Proficient in conducting thorough requirement analysis, identifying key insights, managing scope creep, translating complex business requirements into actionable plans, and developing technical documentation.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Business Analyst and Technical Writer

Supriya Ananth
Bangalore , India
2021.10 - 2023.12
  • Eliciting and translating business requirements to user stories, Business Requirement Documents, and Software Requirement Documents.
  • Conducting gap analysis and scope analysis on business processes using techniques such as case diagrams (UML) and process modelling.
  • Conducting AS-IS and TO-BE analysis and suggest Fit for Business Solutions by designing a change strategy.
  • Organizing and leading requirement gathering (Elicitation) meetings using techniques like Interviews, Interface Analysis, and Brainstorming Sessions.
  • Delivering requirement documents such as Use Cases, Process Flow, gap analysis documents and Change Requests.
  • Performing quality assurance (functional testing) and user acceptance testing facilitating on-time, on- budget and acclaimed “go-live” of the application.

Lead Content Developer and Business Strategist

Neutrinos
Bangalore , India
2018.03 - 2021.09
  • Researched content innovation and helped Product Management in building newer content strategies and related business cases.
  • Developed all user assistance assets for Neutrinos including technical publications, videos, how-to guides, and more.
  • Strategised content creation for delivery mediums to get high user attention and established content standards that include the DITA framework.
  • Utilized BI tools to generate reports and dashboards for informed decision making and strategic planning.
  • Collaborated with product marketers, sales, customers, and external influencers to generate content ideas and deliver value to different stakeholders.

Senior User Assistance Developer

Oracle
Bangalore , India
2016.05 - 2018.03
  • Created a variety of user assistance for database products such as courses, certification exams, documentation, tutorials, videos, and interface pages.
  • Tools: Arbortext, Oxygen, Bluegriffon, Camtasia, Hypersnap

Instructional Designer

Akamai Technologies
Bangalore , India
2014.06 - 2016.04

Designed and developed learning content using instructional design strategies in a variety of methods including instructor-led, web-based, and virtual training.


Tools: Audacity, Articulate Presenter, Articulate Quizmaker, Articulate Storyline, and Camtasia.

Staff Curriculum Developer

Oracle
Bangalore , India
2011.06 - 2014.06
  • Developed web-based training, hands-on labs, and instructor-led training materials for Oracle Database technologies.
  • Created demonstrations, e-learning materials, and self-studies using tools such as Camtasia, Captivate, Articulate Studio, and Articulate Storyline.
  • Tools: Articulate Presenter, Articulate Quizmaker, and Camtasia

Education

Master of Computer Applications -

Annamalai University
Bangalore
2011.04 - 2013.05

BACHELOR OF COMPUTER APPLICATIONS -

Bangalore University
Bangalore
2008.06 - 2011.04

Skills

  • Process mapping
  • Technical writing
  • Agile methodologies
  • Microsoft Office Suite
  • Functional requirements
  • User acceptance testing
  • SQL and databases
  • Tableau
  • HTML and CSS
  • Requirement gathering
  • Scope and project definition
  • Jira
  • Business analysis

Languages

English
Proficient (C2)
Hindi
Fluent
Kannada
Native

Certification

  • Certified Scrum Product Owner (CSPO) from ScrumAlliance
  • Certified IT Business Analyst from BACentric Solutions [IIBA-EEP] endorsed
  • OKR Certified Coach from Results Foundry at WorkBoard

Timeline

Business Analyst and Technical Writer

Supriya Ananth
2021.10 - 2023.12

Lead Content Developer and Business Strategist

Neutrinos
2018.03 - 2021.09

Senior User Assistance Developer

Oracle
2016.05 - 2018.03

Instructional Designer

Akamai Technologies
2014.06 - 2016.04

Staff Curriculum Developer

Oracle
2011.06 - 2014.06

Master of Computer Applications -

Annamalai University
2011.04 - 2013.05

BACHELOR OF COMPUTER APPLICATIONS -

Bangalore University
2008.06 - 2011.04
  • Certified Scrum Product Owner (CSPO) from ScrumAlliance
  • Certified IT Business Analyst from BACentric Solutions [IIBA-EEP] endorsed
  • OKR Certified Coach from Results Foundry at WorkBoard
Supriya Ananth