SUPUN SANKA
Al Nahda 2
Summary
Experienced IT professional with over 10 years of expertise in network administration, system configuration, and IT support. Skilled in deploying LAN/WAN equipment, managing Azure Active Directory, and troubleshooting complex technical issues. Seeking to leverage my technical acumen and leadership skills to drive operational efficiency and deliver robust IT solutions in dynamic and challenging environments.
Overview
10
10
years of professional experience
Work History
Associate Team Lead
David Pieris Group DP Infotech (Pvt)
11.2017 - 12.2024
- Designed and implemented methods and tools for testing and deploying new LAN/WAN equipment
- Installed and configured software, hardware, and networks for special projects
- Provided second-level IT Help Desk support
- Configured IP cameras and firewalls
- Managed Azure Active Directory and WDS server configurations
- Delivered second-level monitoring support and troubleshooting services
- Procurement of IT related equipment, managed IT inventory and negotiated with suppliers regarding IT purchases
IT Support Engineer
ABC Trade G Investments
05.2016 - 11.2017
- Delivered first-level IT support and troubleshooting
- Configured Windows servers and provided network support
- Resolved technical issues related to servers and workstations
System Administrator
Apogee International (Pvt) Ltd
01.2015 - 05.2016
- Provided first-level support for end-user IT equipment
- Troubleshot network issues, including routing and hardware problems
Education
Higher National Diploma (HND) - Information Technology
University of Greenwich
12.2014
Cisco Certified Network Associate (CCNA) -
Institute of Human Resource Advancement
Colombo Sri Lanka12.2015
Premier Diploma in Computer Network Technology -
IDM Nation Campus
Colombo Sri Lanka12.2014
Diploma in PC Assembling & Disassembling User Technical Support - Specialized in hardware troubleshooting and system configuration
IDM Nation Campus
Colombo Sri Lanka12.2012
Skills
- Windows Server
- VMware
- Azure Active Directory
- LAN/WAN Configuration
- Firewall Setup
- IP Management
- System Monitoring
- Cisco Networking Tools
- WDS Servers
- Problem-solving
- Analytical thinking
- Team supervision
Accomplishments
- Enhanced Network Operations: Designed and implemented testing and deployment methods for LAN/WAN equipment, ensuring reliable and efficient network infrastructure.
- Streamlined IT Support: Delivered second-level IT support, resolving complex issues and improving operational efficiency.
- Optimized System Management: Managed Azure Active Directory and WDS server configurations, ensuring secure and seamless IT operations.
Languages
English
Sinhala
Timeline
Associate Team Lead
David Pieris Group DP Infotech (Pvt)
11.2017 - 12.2024
IT Support Engineer
ABC Trade G Investments
05.2016 - 11.2017
System Administrator
Apogee International (Pvt) Ltd
01.2015 - 05.2016
Higher National Diploma (HND) - Information Technology
University of Greenwich
Cisco Certified Network Associate (CCNA) -
Institute of Human Resource Advancement
Premier Diploma in Computer Network Technology -
IDM Nation Campus
Diploma in PC Assembling & Disassembling User Technical Support - Specialized in hardware troubleshooting and system configuration
IDM Nation Campus
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