Suraj Kumar
Mechanical Engineer
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure expirienced-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Security Officer
Transguard Group Llc.
Dubai
12.2019 - Current
- Checked and verified photo identification prior to granting facility access.
- Ensured a safe Environment through a team effort of diligent active patrol, strict access control, monitoring and equipment control.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Update shift logs and produced daily reports to document security activities and specific incidents.
Customer Relationship Manager
Lagwal Automobiles(Royal Enfield)
Hoshiarpur
12.2018 - 08.2019
- Understand the requirements of customer and resolved the issues.
- Schedule meetings with customers to ensure they are satisfied.
- Help sales team upsell services and products.
- Find new ways to retain customers.
- Set sales and revenue targets and work accordingly to meet them on monthly basis.
- Collaborate with internal team of sales, senior management to address customer's need.
Workshop Supervisor
Lagwal Automobiles(Royal Enfield)
Hoshiarpur
03.2016 - 12.2018
- Responsible for workshop's weekly planning and service related promotional activities.
- Responsible for target acheivement on monthly basis.
- Able to verified and approved warranty of each faulty part and ensured clearance as per company guidelines.
- Explained repair estimate and job card opening to customers and invoice at time of delivery.
- Identified quality related training requirements of service staff.
- Offered technical inputs to technicians wherever required.
Front Office Executive
Lagwal Automobiles(Royal Enfield)
Hoshiarpur
09.2015 - 03.2016
- Greeted and welcome customers. Make them feel comfortable and provide accurate information.
- Answered the questions and address them about complaints.
- Assigned the task to related mechanic as per complaints of customers.
- Delivered bikes to customers as promised scheduled time.
- Fixed the meetings of customers with manager whenever required.
- Keep all files and logbooks updated.
Lecturer Mechanical Engineering Department
SBBSIET
Jalandhar
01.2009 - 04.2015
- Examined courses at undergraduate levels through lectures, seminars.
- Planned and review own approach to teaching.
- Acted as external examinar for undergraduate students.
- Contributed to curriculum development.
- Provide testoral support for students.
Lecturer
Guru Nanak Polytechnic Institute
Hoshiarpur
12.2007 - 01.2009
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Participated and led committee meetings to remain aware of developments in subject.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Applied innovative teaching methods to encourage student learning objectives.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
Education
B.Tech - Mechanical
SBBS Institute of Engineering And Technology
Jalandhar 04.2003 - 05.2007
Higher Secondary. - Non-medical.
Punjab State Education Board.
Hoshiarpur. 04.2001 - 04.2002
Secondary Education - 10th Standard
Central Board of Secondary Education
Hoshiarpur 04.2000 - 04.2001
Skills
Safety and security
undefinedTimeline
Security Officer
Transguard Group Llc.
12.2019 - Current
Customer Relationship Manager
Lagwal Automobiles(Royal Enfield)
12.2018 - 08.2019
Workshop Supervisor
Lagwal Automobiles(Royal Enfield)
03.2016 - 12.2018
Front Office Executive
Lagwal Automobiles(Royal Enfield)
09.2015 - 03.2016
Lecturer Mechanical Engineering Department
SBBSIET
01.2009 - 04.2015
Lecturer
Guru Nanak Polytechnic Institute
12.2007 - 01.2009
B.Tech - Mechanical
SBBS Institute of Engineering And Technology
04.2003 - 05.2007
Higher Secondary. - Non-medical.
Punjab State Education Board.
04.2001 - 04.2002
Secondary Education - 10th Standard
Central Board of Secondary Education
04.2000 - 04.2001
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