Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Surendra Mandal

Surendra Mandal

Bur Dubai, Dubai

Summary

Manages daily administrative tasks and office records to keep workflows organised and accurate. Handles calls, emails, filing, data entry, and document preparation to support smooth day-to-day operations. Maintains clear communication with colleagues and clients to support responsive service.

Overview

5
5
Languages
3
3
years of professional experience

Work History

Cashier

Valtrans Transportation System & Services LLC
Dubai, UAE
09.2025 - Current
  • Processed cash, credit card, debit card, and digital payment transactions accurately and efficiently.
  • Provided excellent customer service by assisting customers with inquiries, payments, and complaints.
  • Operated POS systems and billing software to process transactions and issue receipts.
  • Maintained accurate cash registers and ensured proper cash handling procedures.
  • Assisted with daily sales reports, cash reconciliation, and end-of-day closing procedures.

Office Assistant

Global Tech Nepla Pvt. Ltd
Kathmandu , Nepal
06.2023 - 05.2025
  • Managed daily office operations and provided administrative support to ensure smooth workflow.
  • Handled incoming and outgoing calls, emails, and correspondence professionally.
  • Maintained and organised office files, documents, records, and databases.
  • Performed data entry, document preparation, filing, scanning, and photocopying.
  • Prepared reports, letters, memos, and other administrative documents.
  • Supported invoice processing, document verification, and basic administrative record-keeping.

Education

Bachelor of Business Administration - Finance

Purbanchal University
Biratnagar , Nepal
01-2023

Certificate of Higher Education - Account

MIT Higher Secondary School
Janakpur , Nepal
01-2019

Skills

  • Microsoft Excel
  • Document management
  • Data entry
  • Office software
  • Client communication
  • Administrative coordination
  • Administrative skills
  • Email handling efficiency
  • Microsoft Office proficiency

Languages

English
Upper Intermediate
B2
Hindi
Proficient
C2
Arabic
Beginner
A1
Nepali
Proficient
C2
Urdu
Upper Intermediate
B2

Interests

  • Reading books and newspapers
  • Learning new computer skills
  • Organizing files and documents
  • Learning Microsoft Office applications
  • Teamwork and collaboration

Timeline

Cashier

Valtrans Transportation System & Services LLC
09.2025 - Current

Office Assistant

Global Tech Nepla Pvt. Ltd
06.2023 - 05.2025

Bachelor of Business Administration - Finance

Purbanchal University

Certificate of Higher Education - Account

MIT Higher Secondary School
Surendra Mandal