SURESH LAKSHMIKANTHAN
IT System Administrator
Dubai
Summary
Solutions-oriented IT professional with 15 years of Information Technology experience with an innovative and pragmatic approach to analyzing complex business needs, design and implement cutting edge solutions. Worked in multi-cultural/diversified environments in Asia Pacific and Middle East Regions managing critical Operations and Projects including Migrations/Refreshes/Upgrades which includes Microsoft office 365.
Overview
14
14
years of professional experience
2
2
Languages
Work History
IT System Administrator
HAYAH Insurance Company PJSC
09.2021 - Current
- Designing cloud network and connectivity with on premise Meraki Azure cloud.
- Designing, configuring, and administering SharePoint online sites for collaborations, document management, file sharing and intranet site.
- Hands-on experience in configuring and managing Azure File Share
- Configuring Microsoft Intune MDM and conditional access policies for Android, iOS and windows mobile devices.
- Performing upgrades and patching for servers, workstations infrastructure via Azure patch management.
- Active directory group policies for various security standardization, business requirements and IT Security policies.
- Ensuring daily/weekly/monthly backups through Azure backup.
- Configuring, monitoring, and troubleshooting Windows servers for Active Directory Domain Controllers, ADFS, DNS, DHCP, IIS, Remote App Terminal Services, File and Print Servers, Azure active directory.
- Resolving all the issues and spearheading escalations, request , Incident & Change Problem Management Process
- Configuring and Integrate Azure Active Directory with AD Migration using Azure AD Connect
- Hands on Experience in Microsoft Azure platform/AWS
- Have got good understanding of Compute, Network and storage & virtualization.
- Experience in deploying Azure, Aws virtual machines in a highly available environment and managing of Virtual Machines.
- Design and implement VM storage & have good understanding on creating compliant images, snapshots and disks.
- Assist and troubleshoot with VM deployment, resizing and booting failures.
- Setting up of Auto scaling of servers based on resource usage.
- Hands on Experience on Cloud Services and Availability Sets.
- Azure Disk Encryption for Windows
- Experience in configuring and managing Virtual Networks.
- Designed Network Security Groups (NSGs) and route tables to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
- Implement, deploy, and configure Azure App Services / websites.
- Involved in monitoring the process and making daily reports on performance of process.
- Creating and deploying the Resource Groups and Resources by using Azure Portal.
- Design and Implement Azure Site Recovery and Azure Backup
- User, group, device, and app management on Azure AD
- Develop and implement monitoring, backup and archival solutions in Azure to support customer requirements.
- Experience in planning, managing Azure based infrastructure, troubleshooting of Microsoft Azure platform related problems.
- Troubleshoot and identify performance, connectivity and other issues for the applications hosted in Azure platform.
- Configure windows and non-windows (Linux) workloads in Azure.
- Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues
- Hands on experience in Apple business manager and JAMF
- Developed multi-site IT execution strategies, aligning work orders at 2 locations to effectively align available resources with historical service data.2
Network Administrator
Techset composition india pvt ltd
06.2011 - 01.2025
- Creating user accounts and groups in Active Directory
- Creating new OUs and assigning group policy for OUs
- Providing end user technical support
- Desktop and Laptop OS troubleshooting
- Managing Active Directory for all resources
- Configuring and managing WatchGuard XTM-520 and XTM-110 firewalls
- Configuring site to site VPN between two branches
- Configuring Mobile VPN and SSL-VPN in firewall issue
- Configuring and managing Cisco ASA firewall 5501
- Creating and modifying policy in firewall as per user requirements
- Configuring and managing load balancing in firewall
- Administrating and designing LANS, WANS, internet/intranet, and voice networks
- Troubleshooting, diagnosing, and resolving network problems
- Configuring and troubleshooting Ether channel, Port channel, Load balancing Link Aggregation Technique
- Capturing packets and analyzing network traffic and bandwidth using Wireshark
- Managing DHCP server for creating scopes, assigning, and reserving IP addresses to clients
- Implementing and maintaining Port Level Security in switch models 4500 and 6000s
- Configuring and implementing security policies using ACL (standard and extended)
- Configuring and troubleshooting Cisco Router 2600s, Switches L3-3750, L2-2960 and Nortel Switches
- Backing up and restoring for routers, switches, and firewall policies and logs
IT System Administrator
Axa Insurance Gulf
09.2018 - 09.2021
- Providing L2/L3 support for 400+ Servers with 1200+ Windows clients for administration, monitoring, and troubleshooting
- Manage backup infrastructure for the organization (Veeam & Backup Exec >120 TB pm offsite data)
- Deploying, hardening, monitoring, troubleshooting, and conducting performance tuning of Linux and Windows Physical and Virtual Servers; running Oracle business critical applications
- Successfully designed and implemented projects for Dell VxRail migration, Active Directory migration, Backup infrastructure setup, Symantec Endpoint protection setup, SCCM Infrastructure, DFS File System Infrastructure, Security tools and Windows 2008 server migration in AXA Gulf
- Manage VMWare Infra of ~50 Esxi servers
- Manage SCCM infrastructure for application deployment, OS Deployment, Patch Management, and asset management
- Successfully completed Win 10 OS deployment and upgrade, Office 365 upgrade and brought patch compliance score to 80%
- Manage enterprise mobility solution using AirWatch (VMWare)
- Manage Symantec Endpoint Protection Management (SEP Antivirus)
- Manage Symantec Endpoint Encryption Management
- Server migration -2008R2 to 2012 & 2016
- Manage Active Directory, Group Policies, DFS Fileserver Infrastructures, hardware and software asset inventories and license management, Active directory delegations
- Exchange on-prem to Office 365 migration assistance
- Participated in various Data Center provisioning and decommissioning activities
System Engineer
Axa Insurance Gulf
08.2015 - 08.2018
- Acting as a part of the IT Service Delivery team in the organization
- Strong experience in AD/DNS/DHCP/Symantec backup/Print server and DFS File system Administration of Symantec endpoint encryption
- Administration of Symantec endpoint protection
- Administration of Monitoring tool PRTG, nagious and Cacti Tool
- Administration of Manage engine tools to maintain the environment efficiently like AD self-service/AD Audit/AD Manager and File Audit
- Responsible for creating and deploying hardware-independent images system using SCCM 2012R2
- Administration of Cisco unified communications manager & Cisco conferencing unit
- Deep knowledge of Microsoft Windows networking and design, security, Local and Wide Area
Network Engineer
Netlink Software pvt. Ltd
09.2014 - 07.2011
- Ensuring that IT systems, applications, and communication equipment within the organization are managed and maintained in accordance with documented processes, procedures, guidelines, and instructions
- Coordinating meetings with the Project Manager and offshore and onshore management to discuss project impediments, resource requirements or issues/delays in completing the task
- Managing data centres over a large user base and maintained data centre Switches, Routers and Firewall/backup operations for integration of new systems with the existing systems
- Supporting and monitoring the existing infrastructure, supervising preventative maintenance and backup as well as performing other regular support activities to ensure effectiveness
- Leading the design and documentation of infrastructure processes, procedures, and standards along with the maintenance and preparation of system and software documentation
Education
BE - Computer Science and Engineering
SMIT College of Engineering
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AAA Matriculation Higher Secondary School
Skills
- Experience with Microsoft Azure
- Amazon Web Services
- Experienced in Office 365
- Experience with Meraki solutions
- SCCM administration
- Microsoft Intune management
- Apple Business manager
- JAMF
Timeline
IT System Administrator
HAYAH Insurance Company PJSC
09.2021 - Current
IT System Administrator
Axa Insurance Gulf
09.2018 - 09.2021
System Engineer
Axa Insurance Gulf
08.2015 - 08.2018
Network Engineer
Netlink Software pvt. Ltd
09.2014 - 07.2011
Network Administrator
Techset composition india pvt ltd
06.2011 - 01.2025
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AAA Matriculation Higher Secondary School
BE - Computer Science and Engineering
SMIT College of Engineering
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