Suresh Singh
Sales Officer
Dubai
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Officer
Derby Group
Dubai
01.2022 - Current
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about Product or Services.
- Recommended and implemented strategic initiatives targeting new business to increase sales Number%.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Business Development Manager
Pristyn
Gurugram
07.2021 - 01.2022
- Contacting potential clients to establish rapport and arrange meetings
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales
- Developing quotes and proposals for clients
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Senior Sales Associate
Paytm Insurance Broking Pvt.Ltd.
Gurugram
07.2020 - 03.2021
- Provide top level customer service that exceeds the expectation of customers
- Identify the needs of customers and provide correct answers to them on questions concerning all products
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Generated sales leads and cold called potential customers.
- Developed sales plans to increase market share, customer base and revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Sales Coordinator
Coverfox Insurance Broking Pvt. Ltd
Gurugram
03.2019 - 06.2020
- Contacting potential customers to arrange appointments
- Resolving any sales related issues with customers
- Making follow-up calls to confirm sales orders or delivery dates
- Responding to sales queries via phone, e-mail and in writing
- Work with customers to determine their needs and then recommend the right product to solve the customers problem
- Use data to help customers understand how products can help them achieve
- Respond to new and current client base regarding complaints service inquiries
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Inside Sales Executive
Arvato
Gurugram
12.2016 - 02.2019
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Worked closely with other departments to promote products and marketing campaigns.
- Increased referrals Number % by building productive partner networks.
- Kept detailed records of daily activities through online customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Bachelor of Arts - Hindi
Diploma - Mechanical Engineering
Government Polytechnic Sahiya
Dehradun 05.2009 - 06.2012
Skills
Lead Generation
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Sales Officer
Derby Group
01.2022 - Current
Business Development Manager
Pristyn
07.2021 - 01.2022
Senior Sales Associate
Paytm Insurance Broking Pvt.Ltd.
07.2020 - 03.2021
Sales Coordinator
Coverfox Insurance Broking Pvt. Ltd
03.2019 - 06.2020
Inside Sales Executive
Arvato
12.2016 - 02.2019
Diploma - Mechanical Engineering
Government Polytechnic Sahiya
05.2009 - 06.2012
Bachelor of Arts - Hindi
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