Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
Accomplishments
Certification
Reference 1
Reference 2
Timeline
Work availability
Hi, I’m

Suresh Singh Laxman Singh

Abu Dhabi,UAE
Suresh Singh Laxman Singh

Summary

Experienced professional with extensive knowledge of computer applications, including MS-Office, ADACO .net, Oases, and Micros. Demonstrated expertise in food safety through completion of the Foundation Certificate in Basic Food Hygiene and HACCP Training Excellence Award by Dubai Municipality. Proven ability to manage audio-visual setups as an AV technician and comprehensive product knowledge in Indian cuisine as a chef. Committed to leveraging skills and training to contribute effectively in dynamic environments.

Detail-orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to deliver projects in a timely manner.

Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.

Experienced professional with a focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.

Resourceful professional with a motivational approach, eager to transition into a managerial role. Demonstrates strong leadership and problem-solving skills, coupled with a keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures, and practices. Excels with minimal supervision and decisively approaches problems.

Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Takes on a challenging new role harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multitasking, leading group discussions, and managing projects.

Loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

A committed manager with exceptional leadership, organisational skills, and communication abilities leads high-performing cross-functional teams. Leads projects, company operations, and business growth. Hard work brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules, and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Overview

19
years of professional experience
4
years of post-secondary education
1
Certification

Work history

The Ritz Carlton Grand Canal
Abu Dhabi, UAE

Banquet Assistant Operation Manager
08.2023 - 02.2025

Job overview

  • Company Overview: World’s most Family Luxurious resort Hotel Elegant rooms, suites & villas, Key 519 & 8 Restaurants, Bars, 3 signature restaurants, 2 ballrooms, and 13 meeting rooms and outdoor venues for ODC
  • Running the Luxury, large-scale events with smooth handling
  • Making rosters, planning the operation and assisting the Banquet Director with casual scheduling for casting and performance management
  • Responsible for monthly ESS, Breakages Banquet 1.5%
  • Consumption, BSA, ISRA Audit and banquet Trainings
  • World’s most Family Luxurious resort Hotel Elegant rooms, suites & Villas Key 519 & 8 Restaurants, Bars, 3 signature restaurants, 1 ballroom and 13 meeting rooms and outdoor venues for ODC
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Implemented cost reduction measures and reduced overhead expenses.
  • Represented organisations at seminars, conferences, and business events.
  • Identified growth opportunities through comprehensive market research.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Facilitated staff training, resulting in better customer service.
  • Streamlined communication channels, enhanced internal information flow.
  • Cultivated strong relationships with clients to secure repeat business.
  • Designed and implemented training to further develop staff based on business goals.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Draughted procedural statements and guidelines for company-wide use.
  • Created a digital file classification system for company-wide use.
  • Led performance reviews, identified areas for improvement.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Supervised project timelines for timely completion.
  • Applied a positive customer service approach to increase satisfaction levels.
  • Managed teams by overseeing hiring, training, and professional growth of employees.
  • Generated key performance indicator reporting to drive better performance.
  • Monitored and updated stock levels and inventory databases.
  • Applied critical thinking to analyse problems, evaluate solutions, and select the best decisions.
  • Delivered tailored assistance to customers with disabilities.
  • Handled high-volume calls to address customer enquiries and concerns.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Managed on-site evaluations, internal audits, and customer surveys.
  • Implemented cost reduction measures and reduced overhead expenses.
  • Represented organisations at seminars, conferences, and business events.
  • Hired temporary event staff based on budgets, event size, and specialised skills required.
  • Assisted in budget preparation by forecasting necessary resources for each event.
  • Explained event packages, options, and prices clearly to customers.
  • Led tours for customers planning events, weddings, and conferences.
  • Improved overall guest experience through a proactive problem-solving approach during banquets.
  • Advised customers on various catering and drinks package options.
  • Facilitated communication between kitchen staff and front-of-house personnel for seamless operation.
  • Enforced safety regulations to reduce workplace accidents.

Atlantis The Palm
Dubai, UAE

M&E Head Waiter, Acting assistant manager
06.2021 - 08.2023

Job overview

  • Company Overview: World’s most Family Luxurious resort Hotel rooms, 1548 & 28 Restaurants, Bars, 3 celebrity ballrooms, and 1Meeting meeting room outdoors with a permanent tent and venues for ODC
  • Running the Luxury, large-scale events with smooth handling
  • Making rosters, planning the operation and assisting the Banquet Manager with scheduling, training and performance management
  • Responsible for monthly inventory, consumption spreadsheet and banquet staff
  • World’s most luxurious family resort Hotel rooms, 1548 & 28 Restaurants, Bars, 3 celebrity ballrooms, and 1Meeting meeting room outdoors with a permanent tent and venues for ODC

Jumeirah International
Dubai, UAE

F&B Supervisor (Bab al Yam-All Day Dining)
10.2019 - 06.2021

Job overview

  • Company Overview: Burj Al Arab, World’s most Luxurious Hotel and 6 Restaurants, 2 Bars, 3 Lounges, 1ballroom and 2Meeting rooms
  • Assist the Banquet Manager with scheduling, training and performance management
  • Responsible for monthly inventory, consumption spreadsheet and banquet staff
  • Responsible for consistently implementing the service standards and operating procedures in the banquet
  • Burj Al Arab World’s most Luxurious Hotel and 6 Restaurants, 2 Bars, 3 Lounges, 1ballroom and 2Meeting rooms

Jumeirah Beach Hotel
Dubai

F&B/ Banquet Supervisor
10.2012 - 10.2019

Job overview

  • Company Overview: Jumeirah Beach Hotel's five-star resort with 598 rooms and suites, 19 beachfront villas, and 16 restaurants and bars
  • Assist the Banquet Manager with scheduling, training and performance management
  • Responsible for monthly inventory, consumption spreadsheet and banquet staff
  • Responsible for consistently implementing the service standards and operating procedures in the banquet
  • Jumeirah Beach Hotel's five-star resort with 598 rooms and suites, 19 beachfront villas, and 16 restaurants and bars
  • Developed, implemented and communicated business plans to promote profitable food and beverage sales.
  • Monitored the performance of banquet staff, providing constructive feedback where necessary.
  • Handled complaints professionally, maintaining a positive image of the establishment.

Jumeirah Al Wathba
Abu Dhabi

Pre-opening Task Force (Food & Beverage)
01.2019 - 03.2019

Job overview

  • All Day Dining, Pool Bar, Room Service, Banqueting operations support
  • Supported in establishing the systems in place

Jumeirah Royal Saray
Bahrain

Pre-opening Task Force (Food & Beverage)
06.2018 - 06.2018

Job overview

  • All Day Dining, Pool Bar operational support
  • Responsible for making the pre-opening event successful

Jumeirah ZabeelSaray
Dubai

Bar Supervisor
10.2010 - 10.2012

Job overview

  • Company Overview: Pre-opening team member at Jumeirah ZabeelSaraywith407 elegant guest rooms, 26 lavish suites and 38 Royal Residences offering stunning ocean view
  • Assisting the F&B Executive in overseeing and ensuring daily smooth operations
  • Preparing staff duty roster
  • Ensuring the standards of service are delivered
  • Pre-opening team member at Jumeirah ZabeelSaraywith407 elegant guest rooms, 26 lavish suites and 38 Royal Residences offering stunning ocean view

Emirates Palace Hotel
Abu Dhabi

Bartender
12.2009 - 10.2010

Job overview

  • Company Overview: The Prestigious Venture in Abu Dhabi with 302 rooms and 92 suites, Opened In Nov 2005, the hotel was built by and is owned by the Abu Dhabi government
  • Prepare alcohol or non-alcohol beverages
  • Restock and replenish bar inventory and supplies
  • The Prestigious Venture in Abu Dhabi with 302 rooms and 92 suites, Opened In Nov 2005, the hotel was built by and is owned by the Abu Dhabi government

Trader Vic’s Madinat
Dubai

Bartender
10.2006 - 12.2009

Job overview

  • Company Overview: Trader Vic’s the Legendary Chain of Restaurant around the World Since 1934, underRmal Hospitality is one of the busiest Outlet in SOUQ MADINAT
  • Preparing traditional Trader Vic’s cocktails
  • Restock and replenish bar inventory and supplies
  • Trader Vic’s the Legendary Chain of Restaurant around the World Since 1934, underRmal Hospitality is one of the busiest Outlet in SOUQ MADINAT

Intercontinental Crowne Plaza Hotel
Dubai

F&B Server
02.2006 - 10.2007

Job overview

  • Company Overview: Crowne Plaza Dubai is on Sheikh Zayed Road, right across from the Dubai International Convention Centre, with 13 award-winning restaurants and 568 Rooms
  • Crowne Plaza Dubai is on Sheikh Zayed Road, right across from the Dubai International Convention Centre, with 13 award-winning restaurants and 568 Rooms
  • Replenished drinks regularly and offered coffees and teas after meals to increase sales.
  • Improved customer satisfaction by providing attentive and professional service.
  • Cleaned and set tables quickly to minimise time between reservations.

Education

State Board of School (SEC.) Collage, India
Tamilnadu , India

High School Diploma from Commerce
03.2007 - 05.2008

Sangai International University
Manipur, India

Diploma of Hotel Management from Bachelor of Commerce
12.2015 - 01.2019

Skills

  • Knowledge of computer applications, MS-Office, ADACO net, Oases, and Micros
  • Completed the Foundation Certificate in Basic Food Hygiene & HACCP Training Excellence Award conducted by Dubai Municipality in 2011 & 2014
  • Successfully completed audio-visual training as an AV technician in Jumeirah Zabeel Saray in 2011
  • Successfully completed product knowledge Amala Kitchen (Indian Kitchen) training as a chef in Jumeirah Zabeel Saray in 2011
  • First-aid certified
  • Bookkeeping
  • CRM Software proficiency
  • Product knowledge and integration
  • Interpersonal communication
  • Production reporting
  • Knowledge of regulatory standards
  • Inventory control

Languages

English
Hindi
Nepali
Marathi

Personal Information

  • Passport Number: Z5022185
  • Passport Date Of Issue: 08/23/18
  • Passport Place Of Issue: Mumbai
  • Passport Expiry Date: 08/22/28
  • Date of birth: 11/04/83
  • Nationality: Indian
  • Marital status: Married
  • Religion: Hindu

Affiliations

  • readings book, exploring new places', driving , watching movie

Accomplishments

    Best Department of the Year, best employee of the month, employee of the years Nominee,

    best out going stras of the month.

Certification

  • Have officially completed Lobster Ink’s F&B course with distinction two times, with the highest achievement at Jumeirah Beach Hotel in 2014.
  • Awarded Employee Of The Month, May 2011, in Jumeirah Zabeel Saray Dubai, UAE.
  • Awarded Employee Of The Year2011, in Jumeirah ZabeelSaray Dubai, UAE.
  • Achieved Food& Beverage Excellence Award in 2006 By Crowne Plaza Hotel, Dubai.
  • Achieved The Chivas Academy Whisky Training Excellence Award By MMI, Dubai in 2007.
  • Achieved G.H. Mum Champagne Training Excellence Award By MMI, Dubai.
  • Completed the Foundation Certificate 1st Step & 2nd Step Leadership Training By Jumeirah Group of Hotel.

Reference 1

Name: Rakesh Kumar

Position: Associate Director of Front Office 

Email: rakesh.kumar@ritzcarlton.com

Mobile: +9715069971932


Reference 2

Name: Mohammad Adil Siddiqui 

Position: Director of Banquet and Room Service 

Email: mohamad.siddiqui@ritzcarlton.com

Mobile: +971555008305

Timeline

Banquet Assistant Operation Manager

The Ritz Carlton Grand Canal
08.2023 - 02.2025

M&E Head Waiter, Acting assistant manager

Atlantis The Palm
06.2021 - 08.2023

F&B Supervisor (Bab al Yam-All Day Dining)

Jumeirah International
10.2019 - 06.2021

Pre-opening Task Force (Food & Beverage)

Jumeirah Al Wathba
01.2019 - 03.2019

Pre-opening Task Force (Food & Beverage)

Jumeirah Royal Saray
06.2018 - 06.2018

Sangai International University

Diploma of Hotel Management from Bachelor of Commerce
12.2015 - 01.2019

F&B/ Banquet Supervisor

Jumeirah Beach Hotel
10.2012 - 10.2019

Bar Supervisor

Jumeirah ZabeelSaray
10.2010 - 10.2012

Bartender

Emirates Palace Hotel
12.2009 - 10.2010

State Board of School (SEC.) Collage, India

High School Diploma from Commerce
03.2007 - 05.2008

Bartender

Trader Vic’s Madinat
10.2006 - 12.2009

F&B Server

Intercontinental Crowne Plaza Hotel
02.2006 - 10.2007
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Suresh Singh Laxman Singh