SUROJIT RAY
Dubai
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work history
Center Manager
The One Place Business Center LLC.
Dubai
2022.07 - Current
- Lead generation, relationship building with customers and brokers, tour location with potential prospects, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.
Deputy General Manager
Max Asset Services Limited.
Noida
2020.09 - 2022.05
- Lead generation, lead generation for managed office solution, relationship building with customers and brokers, tour location with potential prospects, lead list creation and building, preselling new building prior to launch, broker meetings and biannual meets, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.
Regional Director
Smartworks Coworking Spaces Pvt Ltd.
Kolkata
2016.02 - 2020.07
- Lead generation, relationship building with members, tour location with potential members, lead list creation and building, preselling new building prior to launch, broker meetings and biannual meets, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.
General Manager
Regus
Kolkata
2012.04 - 2016.01
- Lead generation, tour location with potential customers, monthly, quarterly and annual report generation, interact with clients over the phone and in-person, generate new business to achieve defined targets in terms of no
- Of customers, workstation sales and revenue, prepare contracts and documentation, maintain high standards of customer service resulting in increase of sales across locations.
Business Development Manager
Spacesellers real estate consultants
Kolkata
2010.09 - 2012.03
- Show around of residential properties and demonstrate the features and benefits offered, key focus in understanding requirements and budgets, prepare financial plans, estimations, agreements and advise to first home-buying clients on general escrow and title procedures, generate new business to achieve defined targets in terms of no
- Of customers, volumes and revenue.
Technical Dispatcher
Spanco Golden Key Solution
Doha
2007.11 - 2010.03
- Coordinating daily with customer and technicians, understanding the nature of the complaint and offering assistance immediately, basic orientation of firefighting system, BMS.
Senior Team Leader
Spanco Golden Key Solution
Doha
- Regular participation in client meeting understanding issues and resolving them, coordinating with administration and human resource team for invoicing, payroll and policies, initiate meetings with business associates to understand their issues with visa and work permits.
Team Leader
Spanco Golden Key Solution
Doha
- Interview and select sales staff, initiate sales meetings to drive target achievement, conduct meetings to observe performance, provide feedback and share best practices, maintaining daily submissions as per bank’s compliances, preparing and submitting daily reports to the bank and the agency.
Team Leader
Sparsh BPO Services Ltd.
Gurugram
2006.02 - 2007.06
- Regular participation in client interactions via conference calls and emails, ensuring team-members are well informed & understand any and every process / product / technology matter in their scope of support, handling escalations/ grievance calls, liaising with the quality department to identify potential areas of improvement for the team and then work in coordination to cover the gaps, active participation in compliance to service level targets.
Business Associate
Vertex India
Gurugram
2005.09 - 2006.01
- Preparing weekly team roster, handling customer queries pertaining to undelivered tickets, event cancellation, refunds, gifts not received, and allocating seats for restaurants.
2003.12 - 2005.07
Contact Associate
Intellicom Contact Center
New Delhi
2003.01 - 2003.12
- Offering pay as you go, line rental, DSL and long-distance services to existing and new customers.
Education
Bachelor of Business Administration -
2020.01 - 2023.04
Skills
- Sales proficiency
- Operations management
- Team supervision
- Sales expertise
- Team building
- Problem-solving
- Multilingual
Custom
Available on Request
Personal Information
- Date of birth: 1981-08-24
- Gender: Male
Languages
English
Advanced
Hindi
Advanced
Bengali
Native
Affiliations
- Martial arts
Timeline
Center Manager - The One Place Business Center LLC.
2022.07 - Current
Deputy General Manager - Max Asset Services Limited.
2020.09 - 2022.05
Rabindranath Tagore University - Bachelor of Business Administration,
2020.01 - 2023.04
Regional Director - Smartworks Coworking Spaces Pvt Ltd.
2016.02 - 2020.07
General Manager - Regus
2012.04 - 2016.01
Business Development Manager - Spacesellers real estate consultants
2010.09 - 2012.03
Technical Dispatcher - Spanco Golden Key Solution
2007.11 - 2010.03
Team Leader - Sparsh BPO Services Ltd.
2006.02 - 2007.06
Business Associate - Vertex India
2005.09 - 2006.01
-
2003.12 - 2005.07
Contact Associate - Intellicom Contact Center
2003.01 - 2003.12
Senior Team Leader - Spanco Golden Key Solution
Team Leader - Spanco Golden Key Solution