SUROJIT RAY

Work history

Center Manager

The One Place Business Center LLC.

Dubai

07.2022 - Current

Lead generation, relationship building with customers and brokers, tour location with potential prospects, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.

Deputy General Manager

Max Asset Services Limited.

Noida

09.2020 - 05.2022

Lead generation, lead generation for managed office solution, relationship building with customers and brokers, tour location with potential prospects, lead list creation and building, preselling new building prior to launch, broker meetings and biannual meets, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.

Regional Director

Smartworks Coworking Spaces Pvt Ltd.

Kolkata

02.2016 - 07.2020

Lead generation, relationship building with members, tour location with potential members, lead list creation and building, preselling new building prior to launch, broker meetings and biannual meets, networking with key contact, preparing reports for reviews, responsible for profitability, coordinating with marketing team on respective campaigns, involvement in all aspects of pre-client meeting activities such as preparation of meeting agendas, gather information, as well as post-client meeting tasks such as develop proposals, agreements, layouts.

General Manager

Regus

Kolkata

04.2012 - 01.2016

Lead generation, tour location with potential customers, monthly, quarterly and annual report generation, interact with clients over the phone and in-person, generate new business to achieve defined targets in terms of no
Of customers, workstation sales and revenue, prepare contracts and documentation, maintain high standards of customer service resulting in increase of sales across locations.

Business Development Manager

Spacesellers real estate consultants

Kolkata

09.2010 - 03.2012

Show around of residential properties and demonstrate the features and benefits offered, key focus in understanding requirements and budgets, prepare financial plans, estimations, agreements and advise to first home-buying clients on general escrow and title procedures, generate new business to achieve defined targets in terms of no
Of customers, volumes and revenue.

Technical Dispatcher

Spanco Golden Key Solution

Doha

11.2007 - 03.2010

Coordinating daily with customer and technicians, understanding the nature of the complaint and offering assistance immediately, basic orientation of firefighting system, BMS.

Senior Team Leader

Spanco Golden Key Solution

Doha

Regular participation in client meeting understanding issues and resolving them, coordinating with administration and human resource team for invoicing, payroll and policies, initiate meetings with business associates to understand their issues with visa and work permits.

Team Leader

Spanco Golden Key Solution

Doha

Interview and select sales staff, initiate sales meetings to drive target achievement, conduct meetings to observe performance, provide feedback and share best practices, maintaining daily submissions as per bank’s compliances, preparing and submitting daily reports to the bank and the agency.

Team Leader

Sparsh BPO Services Ltd.

Gurugram

02.2006 - 06.2007

Regular participation in client interactions via conference calls and emails, ensuring team-members are well informed & understand any and every process / product / technology matter in their scope of support, handling escalations/ grievance calls, liaising with the quality department to identify potential areas of improvement for the team and then work in coordination to cover the gaps, active participation in compliance to service level targets.

Business Associate

Vertex India

Gurugram

09.2005 - 01.2006

Preparing weekly team roster, handling customer queries pertaining to undelivered tickets, event cancellation, refunds, gifts not received, and allocating seats for restaurants.

12.2003 - 07.2005

Contact Associate

Intellicom Contact Center

New Delhi

01.2003 - 12.2003

Offering pay as you go, line rental, DSL and long-distance services to existing and new customers.

Overview

Work history

Center Manager

Deputy General Manager

Regional Director

General Manager

Business Development Manager

Technical Dispatcher

Senior Team Leader

Team Leader

Team Leader

Business Associate

Contact Associate

Education

Bachelor of Business Administration -

Skills

Custom

Personal Information

Languages

Affiliations

Timeline

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