Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Languages
Affiliations
Timeline
Generic
SURYAKANTA DAS

SURYAKANTA DAS

Dubai,UAE

Summary

Results-driven and customer-focused Product Owner with product innovation, enhance customer satisfaction, and contribute to business growth. Experienced Product Manager skilled in team and stakeholder coordination and leadership. Builds rapport and constructive relationships to achieve project objectives. Engages cross-functional teams to achieve product function and performance improvements within deadlines.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Tech Lead- Product Owner

Talent Arabia Technologies
Dubai
02.2023 - 06.2023
  • Managed project budgets, resources, and timelines, resulting in satisfactory increase in cost savings and on-time project delivery
  • Implemented agile methodologies, resulting in improved project efficiency and faster time-to-market
  • Developed and maintained strong relationships with key stakeholders, fostering trust and effective communication
  • Conducted regular project status meetings and provided progress updates to stakeholders, ensuring alignment with project goals
  • Coordinated with cross-functional teams to identify and resolve project issues, ensuring smooth project execution
  • Led process improvement initiatives, resulting in streamlined project workflows and enhanced team productivity.

Product Owner -cum Asst Manager

D2X Expertise
06.2021 - 10.2022
  • Successfully managed 3 projects simultaneously, ensuring adherence to project plans, schedules, and budgets
  • Led cross-functional teams and facilitated effective communication between stakeholders, resulting in improved collaboration and project outcomes
  • Successfully managed stakeholder relationships, collaborating with internal teams, external vendors, and customers to gather requirements and ensure alignment with business objectives
  • Proficient in utilizing supply chain management systems, such as Enterprise Resource Planning (ERP) software, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS), to optimize operational efficiency
  • Developed and maintained product roadmaps, epics, and user stories, effectively prioritizing feature development and managing backlog
  • Applied agile software development methodologies to optimize product development processes, facilitating faster delivery and continuous improvement
  • Conducted market research and competitor analysis to identify market trends and customer needs, incorporating insights into product strategy and roadmap
  • Collaborated with engineering, design, and manufacturing teams to define product specifications, ensuring high-quality and timely delivery
  • Conducted regular meetings and demonstrations with stakeholders to gather feedback, refine product requirements, and communicate project progress
  • Acted as a subject matter expert on electric vehicle technology and industry trends, providing guidance and insights to cross-functional teams
  • Perform risk / failures analysis for IT projects and ensure proper mitigation plan in place and not to jeopardize the project delivery
  • Project documentation and SOPs for operations team while handing over to operations for maintenance
  • Define clearly on project artefact, components like product / sprint catalogue, epic, theme, tasks, WBS, sprint, bugs, escaped defects etc
  • In project management
  • Mentored junior project managers, providing guidance on project management methodologies and techniques
  • Outlining, defining, and initiating the project, Implementing document control policies and documentation templates, Maintaining a good working knowledge of assigned component projects
  • Project Management: Drove project for Basel 3 implementation for Supply Chain Control Group
  • Implemented ITIL framework, quality standards and managed overall global delivery frameworks for large enterprise applications and ITSM
  • Worked closely with core IT Team for executing projects according to their IT Infrastructure and Data Security Roadmap
  • Documented account processes handling / Managed change management / Incident management
  • Release Management : Successfully managed release and deployment, Implemented Basel 3 regulatory on non-production environment
  • Created an On-Boarding step-by-step guide to provide an efficient learning tool for new hires who participate in Change management
  • Initiated and completed standardization of organization's Release management process
  • Automated the entire Release Life cycle with the help of scripts, Tools and DevOps
  • Integrated DevOps for seamless Release Lifecycle
  • Successfully managed release and deployment, including Autosys jobs for regulatory implementation on non-production environment
  • Responsible for Managing End2End Release lifecycle
  • Strictly adhered Release management framework and ensured compliance as per Bank policy
  • Setup and documented Release Management process and educated the team
  • Forwarded Plan the release windows and cycles across a portfolio
  • Managed risk and resolve issues that affect release scope, scheduled and quality
  • Continually worked towards making improvements in the release process
  • Change Management : Created an On-Boarding step-by-step guide to provide an efficient learning tool for new hires who participate in Change management
  • Initiated and completed standardization of organization's Change and Release management process
  • Automated the Change Management process
  • Environment Management : As part of Release Manager role, I was involved in Environment Management for various responsibilities including Environment Planning, Designing, Developing, Testing, Delivering, Provisioning and Supporting Environments and Applications and other artifacts
  • Managed UAT & Pre-Prod environment
  • Successfully delivered new environments as per the requirement and provided support on Environment and application related issues
  • Good track record of availability of Servers and applications during Business hours
  • Introduced many automated tasks including health checks, report generation, notification alerts on nearing the threshold.

Sr. Application Owner

PersolKelly
11.2020 - 06.2021
  • Managed a diverse portfolio of 2 projects, ranging from small-scale initiatives to enterprise-wide implementations
  • Developed and maintained project schedules, resource plans, and budgets, ensuring project profitability and client satisfaction
  • Implemented project management methodologies, including Agile and Waterfall, based on project requirements and team dynamics
  • Conducted regular team meetings, fostering collaboration, and resolving any project-related issues
  • Provided regular status updates to executive stakeholders, highlighting project milestones, risks, and opportunities
  • Planning and overseeing the preparation and dissemination of project communications
  • Good experience in driving projects in Agile methodology bringing in continuous value delivery or realization
  • Conduct regular stand-up meet, collaborate with multiple vendors and drive projects towards closure
  • Plan and
  • Interact with (senior) stakeholders effectively, managing their expectations, proactively managing user and supplier communications and expectations to ensure business satisfaction
  • Align with key users and other business stakeholders to ensure that the department is ready for the new functionality delivered
  • Track business satisfaction with IT services and identify areas to improve
  • Understand the strategies and plans of the different business areas to inform IT service improvements
  • Search and choose right partners and people to ensure our IT infrastructure is optimally configured, stable, secure, and scalable.

Sr. System Executive- Project Manager

Bitwise Solutions
06.2016 - 04.2020
  • Led 5 high-profile projects from initiation to closure, achieving project objectives and exceeding client expectations
  • Developed and maintained project plans, including scope, schedule, and resource allocation, to ensure project success
  • Managed project risks by identifying potential issues and implementing proactive mitigation strategies
  • Collaborated with internal teams and external vendors to ensure timely and quality delivery of project deliverables
  • Conducted regular project meetings to address project-related challenges, track progress, and communicate updates to stakeholders
  • Implemented project management tools and technologies, resulting in improved project tracking and reporting capabilities
  • Provided leadership and guidance to project teams, fostering a collaborative and high-performance work environment
  • Analyse, design, implement / deploy program management for faster delivery of projects to support international expansion plan:
  • Collaborated with cross-functional teams, including engineering, design, marketing, and manufacturing, to define product vision, strategy, and roadmap
  • Conducted market research and analysis to identify customer needs, market trends, and competitive landscape, incorporating insights into product planning and feature prioritization
  • Created and maintained product backlogs, epics, user stories, and acceptance criteria, ensuring alignment with business objectives and customer requirements
  • Acted as the primary liaison between stakeholders, including internal teams, external vendors, and customers, effectively managing expectations, gathering feedback, and ensuring timely delivery
  • Applied agile software development methodologies, such as Scrum and Kanban, to drive iterative development, continuous improvement, and faster time-to-market
  • Conducted regular sprint planning, backlog grooming, and sprint review meetings to prioritize and deliver product increments, ensuring high-quality and on-time releases
  • Collaborated with UX/UI designers to create intuitive and user-centered product interfaces, conducting usability testing and gathering user feedback to drive product enhancements
  • Monitored product performance and key metrics, leveraging data-driven insights to make informed decisions, optimize product features, and drive customer satisfaction
  • Coordinate with IT operations manager/Delivery head in developing and conducting enterprise applications assessment and plan harmonization across the organization portfolio and improve ROI by fine-tuning IT enterprise applications investments
  • Communicate findings to management teams and recommend changes based on assessment results
  • Research and provide knowledge on enterprise applications development best practices
  • Design / Build project workflows and have a complete control over projects delivery
  • Interface with all project stakeholders including external and internal resources, suppliers, Cloud provider, and solution designers
  • Manage program / project budget and ensure efficient delivery within the timeline without any schedule or cost deviation
  • Manage and communicate the status of the IT budget providing insights for service optimization and efficiency activities
  • Plan and oversee IT audit activities to ensure the IT function standards are being maintained
  • Agree key service metrics with business stakeholders and report on service levels
  • Project Management: Delivered project in migrating and transitioning the team from New York to Pune in India in ODC
  • Implemented ITIL framework, quality standards and managed overall global delivery frameworks for large enterprise applications
  • Handled the business critical projects for the account saving huge revenue
  • Mapped requirements of clients, stakeholders, partners, service providers, vendors & business units and acted as single point of contact for delivery
  • Transitioned and supported Applications in Business As Usual (BAU) mode
  • Implemented ITIL framework, quality standards and managing overall global delivery frameworks for large enterprise applications
  • Change Management : Accomplished change management initiatives for client JPMorgan within the North American region
  • Conducted employee performance reviews and oversaw Change Management
  • Assessed RFC regarding potential impact[s], resources required for Change and Forward Schedule of Change (FSC) RFC updated with outcome
  • Ensured all Change Requests meet required standards paying attention to the change description, justification for change, implementation, back out and test plans and the accuracy of outage, in order to minimize service impact
  • Managed and control Change Requests arising from all change system users, checking they meet the deadline or advise rescheduling
  • Release Management - Ensured all Release & Deployment are successfully completed in Production Environment, worked closely with Dev, QA and UAT Teams to ensure smooth Release & Deployment starting form Release Planning phase to Deployment and post Release review and its closure
  • Operational Efficiency : Oversaw and controlled BCP, Service Level Management, Vendor Management, People Management, Project Budgeting, Performance Improvement, Training and Development, Escalating and Reporting, Crisis Management, Problem Resolution and Change Management.

Sr. Software Engineer

Miracle Software Systems
04.2015 - 06.2016
  • Assist in designing, developing, managing site content and capabilities, and assist in providing daily maintenance to SharePoint site for Design analytics in Power BI
  • Develop applications in Power Apps using Common Data Service CDS, Flow, Excel, Forms, and SharePoint online
  • Develop both OOTB and custom web parts including list view, table of content, content editor, data view, and content query web parts
  • Implement Event handlers for both synchronous and asynchronous events and deployed them on the server
  • Customize Master Pages, Layouts, and web part pages using HTML and CSS, JavaScript, and SharePoint Designer
  • Work on Business Connectivity services to surface data from line of business applications into SharePoint Portal
  • Provision and configure SharePoint solutions, sites, workflows, and web parts
  • Develop custom KPI web-parts using Lists and excel web services to display charts and sales metrics using SharePoint client object model
  • Migrate SharePoint content database to upgrade to SharePoint all version and hooked it to an existing web application
  • And the related DB migration also done by creating a root site
  • Emailing concept is introduced for sending the mails to the customers and the managers by using ASP.net SMTP emailing concept using SharePoint client model
  • Developed and modified SharePoint user privileges as directed and in compliance with all standard operating procedures
  • Prepared test plans, led testing efforts, and implemented defined solutions
  • Established and maintained relationships with business stakeholders/users
  • Ensured compliance with management company guidelines for securing hardware and software
  • Maintained all backup procedures and records for SharePoint installation

Sr. Software Engineer

Infosource Tech Systems
07.2009 - 04.2015
  • Support and maintain existing SharePoint solutions: Gather change requests from users, vet requests with government lead, implement improvements, etc
  • SharePoint user administration and content management
  • Review current SharePoint web sites and pages
  • Design advanced web sites and pages using SharePoint web parts combined with HTML, CSS and JavaScript
  • Participates in software requirement's review, preliminary and critical design review, integration readiness review and software acceptance review

Education

Bachelor degree -

Utkal University
2007

Skills

  • Project Management: Product Ownership, Stakeholder Management, Supply Chain Management, Agile Software Development, Product Road mapping, Requirements Gathering, User Story Creation, Market Research and Analysis, Cross-functional Collaboration, Problem-solving, Communication Skills, Leadership, Project Charter, planning and execution, Team leadership and motivation, Budgeting and cost control, Risk assessment and mitigation, Stakeholder management, Communication and interpersonal skills, Waterfall methodologies, Quality assurance and control
  • Tools:
  • Microsoft Project Management, SharePoint, SAP EPM, PS, Visio, MS Office, Monday and Many other
  • SharePoint: Administration, Designing and developing SharePoint solutions, creating custom web parts, workflows, and event receivers, administering SharePoint sites, configuring security and permissions, managing content types, lists, libraries, and metadata
  • Office 365/Dynamics 365: Proficient in utilizing the Microsoft 365 suite, including SharePoint Online, Teams, OneDrive, and Power Automate Experience with implementing and customizing SharePoint Online sites, building collaboration solutions, DLP, ATP and maintaining security and integrating with other O365 applications including Dynamics 365
  • Power Platform: Extensive knowledge of Power Apps, Power Automate (formerly Flow), Power BI, Power Pages and Power Virtual Agents Proficient in creating canvas and model-driven apps, designing automated workflows, developing reports and dashboards, and building chatbots
  • Programming Languages: Expertise in C#, JavaScript, HTML, CSS, and PowerShell for developing custom solutions and enhancing SharePoint functionality
  • Database Systems: Strong understanding of Microsoft SQL Server, designing and optimizing databases, writing SQL queries, and performing data integration tasks
  • Migration Tools: Experienced in working migration tools like Sharegate, AvePoint and Metalogix
  • Other Tools: Hyper-V, Powershell, Veeam, API, Jira, Confluence, BMC Remedy, Service Now, Tableau, UiPath, and Work Fusion, DNS, SMTP, FTP, SFTP, SSL, VPN, WAN/LAN, Firewall, MYSQL
  • CLIENT AND DOMAIN, I WORKED WITH
  • Automotive: CanEV, Electric GT, Hyllion, Etron Corporation, BASQUEVOLT
  • HEALTHCARE : Providence, FortisAZqore, Discover RETAIL: Dollar Tree, Family Dollar, Fair Price
  • TELECOM : Telefonica LOGISTICS : DHL, XPO, DSV
  • Sprint planning
  • BI tools proficiency
  • Scoping documentation
  • Agile and Scrum methodologies
  • JIRA
  • SQL Server
  • Statistical methodologies
  • Backlog management
  • User stories
  • Iteration planning
  • SaaS delivery models
  • Market research
  • High-value project management
  • Product promotion
  • Focus group facilitation
  • Business analysis
  • Data collection and analysis
  • Product marketing
  • Qualitative product research
  • Business planning
  • Beta product testing
  • Product launches
  • Product training
  • Competitor product analysis

Certification

ITIL Foundation Certificate in IT Service Management (ITIL V4) Project Management Professional PMI (PMP) Microsoft Certified Solutions Associate Microsoft Certified Solutions Expert Microsoft Certified Professional: MCP Professional Scrum Master I (PSM I)

Additional Information

  • AWARDS & RECOGNITION , Stand out Award for Innovation and Creativity 2022 (AZQORE) Differentiate Award for innovation in 2019 (Bitwise Solutions) Excellence Award for best collaboration and customer support in 2018 (Bitwise Solutions) Team Award for collaboration on 2017 (Bitwise Solutions) Best Employee of the year on Feb 2016 (Miracle Software)

Languages

English
Fluent
Hindi
Fluent

Affiliations

  • Project Management Institute

Timeline

Tech Lead- Product Owner

Talent Arabia Technologies
02.2023 - 06.2023

Product Owner -cum Asst Manager

D2X Expertise
06.2021 - 10.2022

Sr. Application Owner

PersolKelly
11.2020 - 06.2021

Sr. System Executive- Project Manager

Bitwise Solutions
06.2016 - 04.2020

Sr. Software Engineer

Miracle Software Systems
04.2015 - 06.2016

Sr. Software Engineer

Infosource Tech Systems
07.2009 - 04.2015

Bachelor degree -

Utkal University

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SURYAKANTA DAS