Susan Oroko
Receptionist, nursing assistant
Dubai,Dubai
Summary
Adept Receptionist Administrator with a proven track record at Rosanna Beauty And Spa, excelling in guest relations and office equipment maintenance. Skillfully managed front desk operations, enhancing customer satisfaction and streamlining appointment scheduling. Demonstrated ability to defuse conflicts and maintain a professional environment, ensuring a positive first impression and efficient service delivery.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Rosanna Beauty And Spa
09.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Acted as first point of contact and set appointments for prospective clients.
- Interceded between employees during arguments and diffused tense situations.
Receptionist Administrator
Nogosh for Henna Ladies Salon
09.2015 - 07.2022
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Certificate - Nursing Assistance
Strong Point Educational And Training Institute
Dubai, United Arab Emirates09.2024
High School Diploma -
Taru Secondary School
Mombasa, Kenya11.2010
Skills
- Fee Collection
- Office Equipment Maintenance
- Guest Relations
- Scheduling appointments
Swimming
I find it therapeutic to my mind, body and soul
Languages
English
Intermediate (B1)
Timeline
Receptionist Administrator
Rosanna Beauty And Spa
09.2023 - 05.2024
Receptionist Administrator
Nogosh for Henna Ladies Salon
09.2015 - 07.2022
Certificate - Nursing Assistance
Strong Point Educational And Training Institute
High School Diploma -
Taru Secondary School
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