SUSHMITA MAGAR
Dubai
Summary
Customer Service-Oriented, Self-motivated, and Caring Receptionist with extensive experience in resolving conflict with customer. Thorough and attentive to detail in all professional matters. Proficient in records-keeping as well as Microsoft office. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
8
8
years of professional experience
Work History
Sales Assistant Cum Cashier
Kinokuniya Bookstore
11.2019 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Executed visual merchandising strategies to attract customers and drive sales.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Cashier/Customer Service Representative
Azhar Al Madina Hypermarket
07.2017 - 08.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Receptionist
Siwakot Manpower Travel Agency
04.2016 - 05.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
St. Lawrence H.S. School
Kathmandu, Nepsl01.2014
School Leaving Certificate (S.L.C) -
Vidya Arjan English School
Kathmandu, Nepal01.2011
Skills
- Team Work
- Smart & result oriented Work
- Learning & Discovery of new knowledge & skills
- Inter-personal Communication Skills
- Display Building
- Visual Merchandising
- Cash Handling
- Cash Register Operation
- Processing Payments
- Complex Problem-Solving
- Stock Management
Curriculum Vitae
SUSHMITA MAGAR, 0544245816, Greeting and welcoming guests and providing them with a positive first impression of the organization, Directing guests and answering their questions, Notifying other workers of visitor arrival, Maintaining security and telecommunications systems, Keeping office secure by following procedures, monitoring log books and issuing visitor badges, Complying with procedures, rules, and regulations on keeping a safe and clean reception area, Documenting and communicating various actions, irregularities and continuing needs, Contributing to the team by accomplishing tasks as needed, Answering the telephone; Obtaining and relaying messages; Providing information to callers, Providing administrative and clerical support, Preparing letters and documents, Receiving and sorting mails and packages, M/s Office (Word, Excel and Power Point), English, Hindi, Nepali, 07854109, 14/09/2014, 13/09/2024, I hereby declare that the above mentioned details are all true in the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/03/1997
- Gender: Female
- Nationality: Nepalese
- Visa Status: Visit Visa
Languages
English
Upper intermediate (B2)
Timeline
Sales Assistant Cum Cashier
Kinokuniya Bookstore
11.2019 - Current
Cashier/Customer Service Representative
Azhar Al Madina Hypermarket
07.2017 - 08.2019
Receptionist
Siwakot Manpower Travel Agency
04.2016 - 05.2017
High School Diploma -
St. Lawrence H.S. School
School Leaving Certificate (S.L.C) -
Vidya Arjan English School
Similar Profiles
Nicole GohNicole Goh
Part Time Retail Assistant at Kinokuniya BookstorePart Time Retail Assistant at Kinokuniya Bookstore
Elora ChappleElora Chapple
Cashier at Kinokuniya Bookstore NJCashier at Kinokuniya Bookstore NJ
Nabeeha AhmadNabeeha Ahmad
Sales Representative at Kinokuniya BookstoreSales Representative at Kinokuniya Bookstore