SUSHMITHA GM
Bangalore
Summary
Dynamic Sales Manager with 11 Months of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Product Expert
Byju's
Bengaluru, Karnataka, India
- Responsible for managing diverse Accounts across domestic regions
- Involving varied work with planning and implementing the student retention agenda
- An extensive coordination with internal team members across departments, a deep understanding of newly launched in-house products, processes, interaction with students and parents delivering the correct support required for students to continue using the product
- An integral part of the entire product life cycle, carrying out the newly launched Byju's neo classes product extensively, increasing customer engagement and value addition
- Defining the vision of the product and working closely with the product team to deliver a customer-centric app experience.
Sales Manager
Hedge and Sachs
Dubai
01.2024 - 07.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Manager
Square Yards
Dubai
09.2023 - 12.2023
Sales and Accounts
No Broker Technologies Solutions Private Limited
Bengaluru, Karnataka, India
08.2021 - 05.2022
- Setting sales goals and developing sales strategies
- Researching prospects and generating leads
- Contacting potential and existing customers on the phone, by email, and in person
- Handling customer questions, inquiries, and complaints
- Preparing and sending quotes and proposals
- Managing the sales process through specific software programs
- Building and maintaining a CRM database
- Meeting daily, weekly, and monthly sales targets
- Participating in sales team meetings
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking, and social media.
Education
Master of Business Administration -
Reva Institute of Technology and Management
Bachelor of Commerce -
National Degree College
Skills
- Team Oversight
- Scheduling
- Budgeting
- Sales
- Staff Management
- Sales Goals
- Quality Management
- Performance Improvement
- Employee Evaluation
- MS Office
- Word
- Excel
- PowerPoint
Certification
- Introduction to Critical Thinking logic by National Skill Development Corporation (NSDC)
- Introduction to Business Analytics: Communicating with Data by Courser
- Conflict management and resolution skills
- Participated in management fests which were held in our Institute
- Participated in Training on EDP, SDP & Employability
- Consumer Behavior
Accomplishments
- Served as an NSS volunteer for 3 years
- Served as a YFS volunteer
Passportinfo
U2633104, 12/23/20, 12/22/30
Personal Information
- Hobbies: Reading, Music, Cooking, Travel
- Date of Birth: 04/04/99
- Gender: male
- Nationality: Indian
- Marital Status: Unmarried
Strengthqualities
- Teamworking skills
- Flexibility in thinking and operating style
- Coordination
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Timeline
Sales Manager
Hedge and Sachs
01.2024 - 07.2024
Sales Manager
Square Yards
09.2023 - 12.2023
Sales and Accounts
No Broker Technologies Solutions Private Limited
08.2021 - 05.2022
Product Expert
Byju's
Master of Business Administration -
Reva Institute of Technology and Management
Bachelor of Commerce -
National Degree College