Summary
Overview
Work history
Education
Skills
Languages
REFERENCES
Additional Information
Timeline
Generic
Susmitha  Palli

Susmitha Palli

Internet city, barsha heights

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

2
2
years of professional experience

Work history

Housekeeping

University nursing hostel
Sharjah
10.2025 - 12.2025
  • Assisted in recruitment of new housekeeping staff, selecting candidates who fit the role effectively.
  • Ensured a clean and safe work environment through diligent housekeeping practices.
  • Coordinated with housekeeping staff for timely room preparation.
  • Coordinated closely with housekeeping staff for effective scheduling of service rounds.

F&B waiters and hostess

Atana hotal
Internet city, barsha heights , Dubai
01.2026 - 04.2026
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Explained dish components clearly to inform customers' decisions.
  • Relayed feedback from customers to management for continuous improvement.
  • Delivered excellent customer service through friendly and polite interaction.

Waiters

Hideout restaurant and bar
Butwal, Nepal
01.2024 - 04.2025
  • Relayed feedback from customers to management for continuous improvement.
  • Explained dish components clearly to inform customers' decisions.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Managed table settings for optimal dining experience.
  • Delivered excellent customer service through friendly and polite interaction.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Helped reduce waiting times by swiftly clearing tables after use.

Education

12th uzir Singh secondary ma vi
Nepal

Skills

  • Clear communication
  • Problem solving ability
  • Creativity
  • Teamwork
  • Time management skills
  • Restaurant software utilisation
  • Friendly disposition

Languages

English
Proficient
C2
Hindi
Proficient
C2
Nepali
Proficient
C2

REFERENCES

Available upon request

Additional Information

Visa status

Casual company visa is available

Timeline

F&B waiters and hostess

Atana hotal
01.2026 - 04.2026

Housekeeping

University nursing hostel
10.2025 - 12.2025

Waiters

Hideout restaurant and bar
01.2024 - 04.2025

12th uzir Singh secondary ma vi
Susmitha Palli